Reservations manager Work, Jobs in Tranent, Eln (with Salaries)

Duty Manager
The Roseate Edinburgh —Edinburgh
- £31,000 a year
- Weekend availability
- Hospitality
- Hotel
- Supervising experience
Quick apply
4d
Cluster Revenue Manager
House of Gods Hotel —Edinburgh
- £40,000 - £43,000 a year
- Full-time
- Bar
- Hotel
- Presentation skills
- Employee discount
Quick apply
12d
Operations Manager - Residential and Cleaning Services
Heriot Watt University —Edinburgh
- £47,389 - £58,225 a year
- Weekend availability
- Management
- Microsoft Office
- Team management
- Annual leave
- Flexible schedule
12d
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- English
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Events,Sales & Marketing Manager
Ottolenghi Edinburgh —Edinburgh
- Up to £53,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
3d
Assistant Front Office Manager
The Edinburgh Grand, a Luxury Collection Hotel —Edinburgh
- £31,500 a year
- Weekend availability
- Microsoft Office
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Graduate Management Trainee - Edinburgh
Enterprise Mobility —Edinburgh
- Full-time
- Sales
- Customer service
- Bachelor's degree
Receptionist
Heart of Midlothian FC —Edinburgh
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
2d
Graduate Management Trainee - Galashiels
Enterprise Mobility —Galashiels
- Full-time
- Sales
- Customer service
- Bachelor's degree
Graduate Management Trainee - Dunfermline
Enterprise Mobility —Dunfermline
- Full-time
- Sales
- Customer service
- Bachelor's degree
Hotel Receptionist
Parliament House Hotel —Edinburgh
- £27,500 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
Quick apply
11d
Team Member Reception
Beds & Bars —Edinburgh
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
1d
Site Duty Manager – Boutique Capsule Hostel
Code and Destiny Student —Edinburgh
- £26,000 - £28,000 a year
- Full-time
- Hospitality
- Hotel
- Leadership
Quick apply
2d
Assistant Hotel Manager
Edinburgh Thistle Hotel Ltd —Edinburgh
- From £14.50 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Annual leave
- Employee discount
Quick apply
Hotel Assistant Manager
Pitbauchlie House Hotel —Dunfermline
- Up to £29,835 a year
- Full-time
- Hospitality
- Bar
- English
- Free parking
- Employee discount
Quick apply
4d
Food & Beverage Host
Mount Royal Hotel Edinburgh —Edinburgh
- £12.71 an hour
- Full-time
- Customer service
- English
- Hotel
Quick apply
Receptionist
Mercure Livingston —Livingston
- £12.71 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Hotel night shift leader / 6198 - The Guild Hall and Linen Exchange, Dunfermline
J D Wetherspoon plc —Dunfermline
- £14 an hour
- Part-time
- English
- Hotel
Quick apply
6d

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Cluster Revenue Manager
House of Gods Hotel —Edinburgh
Conduct weekly revenue meetings with each property GM, driving accountability and pace. Hybrid home based with regular property visits across Edinburgh, Glasgow…
£40,000 - £43,000 a year
Quick apply
12d
Business Development Manager - Facilities Management
REXEL —Dundee
This role is pivotal in driving sales, collaborating with branch based teams and creating an exceptional customer relationship and service.
Quick apply

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reservations manager jobs near tranent, eln

Duty Manager

The Roseate Edinburgh
Edinburgh

Quick apply

Job details

Full-time
£31,000 a year
4 days ago

Qualifications

Hospitality
Supervising experience
Front desk
Leadership
Communication skills
Hotel experience

Full job description

The Roseate Edinburgh, located just five minutes from Haymarket railway station and less than 20 minutes’ drive from Edinburgh Airport, has stood at the gateway to old-town Edinburgh since the 1860s. It has witnessed the evolution of modern-day Edinburgh, offering a luxurious and stylish city retreat with an authentic Scottish soul.

Characterful, evocative interiors inspired by the neoclassical design of old-town Edinburgh, the boutique hotel exudes timeless, understated charm and elegance. Refined, relaxed and intimate, it is a tranquil sanctuary that seamlessly blends the story of the Scottish capital city and its unparalleled history and lineage with contemporary modern luxury and comfort.

Roseate Hotels & Resorts, renowned for their mindful restoration of heritage properties, immaculate hospitality and warm service, promise an unforgettable experience at The Roseate Edinburgh. This commitment to refined, boutique hospitality has earned the property a distinguished place within the Small Luxury Hotels of the World collection.

THE ROLE

We are looking for a confident and guest-focused Duty Manager to join our passionate and vibrant team, available to start immediately.

This is a predominantly Front of House and Reception-led role, ideal for an experienced hospitality professional who thrives in a guest-facing environment and takes pride in delivering seamless, luxury experiences from the moment a guest walks through the door to the moment they check out.

The ideal candidate will be a natural leader with a hands-on approach, a calm head under pressure and an unwavering commitment to the highest standards of service.

KEY RESPONSIBILITIES

Front of House & Reception Operations

Act as the face of the hotel, leading by example on the front desk and throughout all guest-facing areas
Oversee the smooth and efficient day-to-day running of Reception, ensuring all arrivals, departures and in-house guests receive a warm, personalised and professional service
Manage room allocations, upgrades and special requests, ensuring every guest’s stay is tailored to their individual needs
Handle guest check-ins and check-outs efficiently, maintaining accuracy across all billing and reservation records
Respond promptly and professionally to guest queries, complaints and special requirements, resolving issues with empathy and efficiency
Ensure SLH Club member reservations and associated benefits are recognised and delivered consistently at every touchpoint
Monitor the daily movement of the hotel, anticipating busy periods and coordinating with all departments to maintain seamless operations
Conduct thorough handovers at the start and end of each shift, ensuring the team is fully briefed on VIPs, arrivals, departures and any outstanding matters
Support the seamless guest journey between hotel Reception and KIN by Gary Maclean, ensuring all restaurant reservations, special requests and dining experiences are communicated and coordinated effectively
Act as a key point of contact between the KIN FOH team and wider hotel operations, upholding the same standards of warm, attentive and refined service that define both the restaurant and The Roseate Edinburgh

Team Leadership & Development

Supervise, support and motivate the Front of House and Reception team during shifts
Lead and conduct reception training, coaching team members to uphold the hotel’s luxury service standards
Prepare and manage monthly rotas for the department, uploading schedules to hotel systems in a timely manner
Communicate hotel values, standards and culture to all team members
Support new starters through induction and on-the-job training
Conduct regular floor walks and public area checks to ensure presentation, cleanliness and service standards are consistently maintained
Liaise with Housekeeping, Food & Beverage, Maintenance and all other departments to ensure smooth daily operations
Handle and document all incidents, accidents and maintenance issues in line with hotel policy
Oversee night operations where required, ensuring the safety and security of guests, team members and the property

WHAT WE ARE LOOKING FOR

Previous experience in a Front of House or Reception role within a luxury or boutique hotel is essential
Previous supervisory or duty management experience is highly desirable
Familiarity with hotel property management systems (PMS)
Knowledge of the SLH Club loyalty programme and its guest benefits is an advantage
Exceptional communication and interpersonal skills
A professional, polished and warmly welcoming presence
Ability to remain calm, decisive and solutions-focused under pressure
Flexibility to work across a variety of shifts including early mornings, late evenings, weekends and public holidays

PACKAGE & BENEFITS

Meals on duty
Employee recognition awards
Performance review and personal development plan
Internal transfer and promotion opportunities
Support in the development of your career
Preferential room rates within the hotel group for yourself, family and friends

ELIGIBILITY

You must be eligible to live and work in the UK to apply for this position. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must hold documented evidence of their right to work in the UK. This will be required as part of the recruitment process.

Pay: £31,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

reservations manager jobs in tranent, eln

Duty Manager

Cluster Revenue Manager

Operations Manager - Residential and Cleaning Services

Front Desk Night Manager

Events,Sales & Marketing Manager

Assistant Front Office Manager

Graduate Management Trainee - Edinburgh

Receptionist

Graduate Management Trainee - Galashiels

Graduate Management Trainee - Dunfermline

Hotel Receptionist

Team Member Reception

Site Duty Manager – Boutique Capsule Hostel

Assistant Hotel Manager

Hotel Assistant Manager

Food & Beverage Host

Receptionist

Hotel night shift leader / 6198 - The Guild Hall and Linen Exchange, Dunfermline

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