Net Work, Jobs in Wales (with Salaries)

Owner Experience Manager
Sykes Holiday Cottages —Bangor
- Up to £45,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
Quick apply
Network Provisioning Manager, Singapore.
IndigoTG —Magor
- Organisational skills
- Communication skills
Discovery Analyst
Legal & General Investment Management —Cardiff
- Analysis skills
- Continuous improvement
- Agile
- Employee discount
1d
Retail Sales Advisor - Haverfordwest 24hrs Part Time
Oak Furnitureland —Haverfordwest
- £44,650 - £49,450 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Research Officer
Bangor University —Bangor
- £38,249 - £45,413 a year
- Temporary
- Azure
- Doctoral degree
- Data analysis skills
- Work from home
Experienced Multicat Crew Required - Permanent Rotational Opportunities
McNeill Marine Ltd —Trearddur
- £44,000 - £62,000 a year
- Full-time
- Master's degree
- In-person
Quick apply
Software Developer
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Oracle
- SQL
- University
- Annual leave
13d
ICT Service Desk Technician
BUUK Infrastructure —Cardiff
- From £31,519 a year
- Hybrid work
- Travel
- Computer networking
- IT
8d
Pharmacist
Well Pharmacy —Wrexham
- £30 an hour
- Monday to Friday
- Management
- Employee discount
Senior Software Developer
Advanced Secure Technologies —Saint Mellons
- £55,000 - £65,000 a year
- Full-time
- Azure
- SQL
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
Settlements Coordinator
Smart Metering Systems —Cardiff
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Life insurance
Digital Analyst
Legal & General Investment Management —Cardiff
- Oracle
- Communication skills
- Python
- Employee discount
6d
Web Developer
BUUK Infrastructure —Cardiff
- Hybrid work
- Computer Science
- Master's degree
- SQL
6d
Senior Dynamics 365 CRM Developer
Tokio Marine HCC —Bridgend
- Full-time
- Azure
- Customer service
- DevOps
Process Technician x 2
RAM Innovations —Pentre
- Microsoft Office
- Annual leave
Sourcing & Vendor Management Administrator (Mandarin Speaking)
Net World Sports —Wrexham
- £27,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
9d
Electrical Design Engineer - Building Services
Stantec —Cardiff
- Engineering
- Master's degree
- Bachelor's degree
Legal Officer
HM Courts and Tribunals Service —Newport
- £35,335 - £37,847 a year
- Part-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
8d
Senior Operations Manager
Brush Group —Blackwood
- Hybrid work
- In-person
- Leadership
- Employee assistance programme
- Life insurance
GIS Product Engineer II – ArcGIS Maps SDKs for Native Apps
ESRI —Cardiff
- £37,080 - £58,092 a year
- Computer Science
- Engineering
- Master's degree
- Relocation assistance

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Owner Experience Manager

Sykes Holiday Cottages -
Bangor

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Company pension
Paid volunteer time

Qualifications

Hospitality
Guest relations
Microsoft Office
Performance management
Organisational skills
IT
Account management
Leadership
Communication skills

Full job description

Join the Team Making Holidays Shine in North Wales!

Salary: Up to £45,000 per annum
- ️ Working Hours: 37.5 hours per week, 9am unti 5:30pm, Monday to Friday (required to work occasional Saturdays)
Location: Our lovely office in Bangor, Gwynned
Reports to: Senior Manager – Owner Success (Brands)

About the Role

We’re looking for a passionate Owner Experience Manager to join our Menai Holiday Cottages team. In this role, you’ll lead the Holiday & Owner Experience team alongside local Property Services teams, ensuring we deliver a world-class experience for guests, owners, and premium accounts.

You’ll inspire and develop a high-performing, motivated team while driving service excellence, operational improvement, and strong owner relationships..

What You’ll Do

➡️ Lead and manage one of our regional sister brands, ensuring outstanding service delivery
➡️ Oversee performance across emails, messaging, calls, and case handling
➡️ Manage recruitment, training, workforce planning, and team development
➡️ Track and drive performance against key KPIs (NPS, retention, quality, compliance, financials, engagement)
➡️ Build and maintain strong local partnerships to support operational and commercial growth
➡️ Use data insights to improve processes, performance, and owner experience outcomes
➡️ Ensure governance, risk, health & safety, and office standards are consistently met
➡️ Coach, develop, and engage your team to foster a positive, high-performance culture
➡️ Collaborate with central teams including Property Services and Recruitment
➡️ Manage budgets and provide out-of-hours keyholder support when required
➡️ Handle escalations and support quality assurance to strengthen owner and guest relationships
➡️ Deputise for the Regional Owner Experience Manager when needed

What You’ll Bring

✅ Proven experience in people leadership and performance management
✅ Strong communication skills, both written and verbal
✅ Experience managing large, customer-focused teams
✅ Ability to interpret data, reports, and performance insights
✅ Strong business planning and commercial awareness
✅ Excellent organisational skills with the ability to manage multiple priorities
✅ Confidence working to tight deadlines in a fast-paced environment
✅ Proficiency in Microsoft Office and general IT systems

Bonus Points For

Experience in travel, tourism, holiday lettings, or hospitality
Background in customer-facing or contact centre environments
Experience working with high-net-worth clients or luxury service sectors
Account management or stakeholder relationship experience
Knowledge of the local area and/or adaptability to new systems

Who Are Menai Holiday Cottages?

'Menai Hols' as it's affectionately known by those who work here, was established over 35 years ago and is now North Wales’s leading local holiday letting agency. From humble beginnings as a small family-run company to being one of the leading holiday letting agencies in North Wales, our success relies upon standing by our founding principles. Working closely with property owners and customers, who remain at the heart of our business. We are part of Sykes Holiday Cottages. This means our owners get both the support and marketing of a local and national holiday let agency.

Why You’ll Love Working With Us

At Menai Holiday Cottages & Sykes, we believe in doing right by our people:

Annual bonus scheme linked to company performance
✈️ Generous holiday allowance + extra days with long service
Option to purchase extra holiday days if you wish
A day off for your birthday
2 volunteering days per year
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
️ Special offers and discounts designed to enhance your overall wellbeing
Health cash plan & life assurance
Training & development opportunities
24/7 mental health support
Employee savings scheme
Long service awards and company event.

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.

Apply now and help us create amazing holidays in Wales!

Quick apply

Refine Your Search

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Pharmacist

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Digital Analyst

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Process Technician x 2

Sourcing & Vendor Management Administrator (Mandarin Speaking)

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Senior Operations Manager

GIS Product Engineer II – ArcGIS Maps SDKs for Native Apps

I want to receive the latest job alerts for net in wales

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