Customer service Work, Jobs in Welborne, Nfk (with Salaries)

Contact Centre Representative - Customer Care - PART-TIME
Careline365 —Norwich
- £12.81 an hour
- Part-time
- Hybrid work
- Customer service
- IT
- Free parking
- Annual leave
Customer Service Advisor
Paving Superstore Limited —Norwich
- £26,500 - £31,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
5d
Customer Support Advisor
Zest Car Rental —Dereham
- £28,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Store discount
Quick apply
8d
Sales Assistant
HURT W Limited —Hingham
- £26,500 - £40,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Retail Sales Assistant
Eurochange —Norwich
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Trainee Patient Services Assistant
Mattishall & Lenwade Surgeries —Dereham
- From £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Employee discount
Quick apply
Retail Assistant - Part Time
Farmfoods —Norwich
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
3d
Customer Service & Order Coordinator
Totally Branded —Swaffham
- £27,000 a year
- Full-time
- Customer service
- Time management
- Free parking
- Employee discount
Quick apply
2h
Customer Service Specialist - Energy
The AF Group Ltd. —Norwich
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
6d
Retail Assistant
Norfolk County Council —Norwich
- £25,583 - £26,000 a year
- Part-time
- Hybrid work
- Customer service
- Merchandising
- Employee discount
- Gym membership
10d
Restaurant Team Member
Table Table —Norwich
- Up to £12.76 an hour
- Full-time
- No experience needed
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
2d
Retail Customer Service
Entain —Norwich
- £13 an hour
- Overtime
- Cash handling
10d
Contact Centre Team Manager - Customer Service
Careline365 —Norwich
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Employee assistance programme
13h
Customer Sales Advisor
Halfords —Dereham
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
21h
Customer Services Assistant
ChelmsfordStarCoop —Norwich
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
13d
Customer Services Assistant
Central Coop —Norwich
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
13d
Customer Service Coordinator
Smurfit Westrock —Diss
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
4d
Customer Sales Representative
Careline365 —Norwich
- £12.81 an hour
- 8 hour shift
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Sales - ID:332
Hughes Electrical —Norwich
- £12.75 an hour
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Assistant
Lidl —Harleston
- £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount

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customer service jobs near welborne, nfk

Contact Centre Representative - Customer Care - PART-TIME

Careline365 -
Norwich

Apply Now

Job details

Part-time | Full-time
£12.81 an hour

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
IT

Full job description

CONTACT CENTRE REPRESENTATIVE - PART-TIME

️Driving Excellence at Every Touchpoint

Are you passionate about delivering outstanding customer experiences? In this dynamic role, you’ll be the frontline ambassador for C365, engaging with customers through calls, emails, and chats to provide timely, accurate, and empathetic support.

Whether responding to enquiries, exploring customer needs, or collaborating across departments, you’ll play a pivotal role in ensuring every interaction reflects the quality and reliability of our services. If you thrive in a fast-paced environment and love turning queries into solutions, this is your opportunity to make a real impact.

️Hours
Option 1: 28 hours per week
Option 2: 21 hours per week

Shift pattern
Option 1: 4 days a week, Monday - Sunday between the hours of 07:00-22:00
Option 2: 3 days a week, Monday - Sunday between the hours of 07:00-22:00

Salary
Option 1: £18,651.36 per annum (£12.81 ph with the opportunity to increase with KPI's)
Option 2: £13,988.52 per annum (£12.81 ph with the opportunity to increase with KPI's)

Location: Norwich-Hybrid

Training: You need to be able to commit to 2 weeks of Full Time Training- Monday - Friday 09:30 - 17:00

Start Date: July 2026

️Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required. ️

This role is a UK based role and any hybrid work must also be within the UK.

For this role, you need 5mpbs upload and 15mpbs download internet speed

Perks

Option 1: 174 hours of annual leave entitlement. Option 2: 93 hours of annual leave entitlement. This includes bank holidays that you will work if rota'd.
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on our services & products
Pension Scheme, up to 3% Company matched
Free on-site parking

ABOUT YOU

You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.

You will have had minimum of a years experience in a customer facing role and have great customer service skills. It would be advantageous if you have worked in a contact centre.

The role is computer based so you need to be able to navigate around multiple systems - CRM knowledge would be great, but all training is given.

You are adaptable, confident working across different teams, and comfortable managing a variety of customer interactions, including supporting with complaints and sensitive customer issues in a professional and empathetic manner.

THE ROLE

The heart of the role is a passion for quality and producing high levels of customer satisfaction, through highly motivated and target driven people.
You will be engaging with our customers providing exceptional service and support, receiving enquires and exploring additional requirements.

In this role you will be taking inbound calls from new and existing customers, making outbound follow-up calls to help customers with their enquires.

This requires working closely with all departments in C365 while ensuring that quality and accuracy and outstanding customer service is maintained throughout.

As a Contact Centre Representative, you may be required to work flexibly across different teams within the Contact Centre depending on operational needs. This ensures we maintain a high standard of service across all areas. In addition to core call‑handling duties, you will also support our Customer Relations function, including managing customer enquiries, resolving concerns, and assisting with complaint handling in line with our service standards.

READY TO APPLY

If you are interested in this role please upload your CV and answer a few questions about yourself

OTHER INFORMATION

This is an exciting time at Careline365 - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

Apply Now

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