Service desk Work, Jobs in West Yorkshire (with Salaries)

Help Desk - Maintenance Services
Reactive on Call FM Limited —Morley
- £24,420 - £26,400 a year
- Full-time
- Management
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
6d
Customer Service Advisor
HSBC Global Services Limited —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
13d
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Service Desk Analyst
wavenet —Birstall
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Service Desk Administrator
wavenet —Birstall
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Senior Service Desk Agent
Network Rail —Doncaster
- £35,000 - £38,500 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
2d
Front Desk Administrator
Listers Health —Bradford
- From £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Gym membership
Quick apply
1d
Receptionist Supervisor
Big Motoring World —Leeds
- £30,359 a year
- Weekend availability
- Administrative experience
- Team management
- Organisational skills
- Free parking
- Employee discount
Quick apply
13d
Desktop Support Specialist
Fragomen —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
9d
Service Desk Engineer
etiCloud Limited —Sheffield
- £26,500 - £28,000 a year
- 8 hour shift
- Customer service
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
First Line Support Analyst
Marshalls PLC —Elland
- Full-time
- IT
- Communication skills
- Employee discount
Quick apply
1d
Service Delivery Coordinator
Compliance365 —Wakefield
- £22,000 - £26,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
Quick apply
13d
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
Junior IT Support Technician
Mamas & Papas —Huddersfield
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
Service Delivery Manager
Evri —Morley
- £49,000 - £54,000 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
14d
Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
5h
IT Support Technician
Mabey Hire —Ravensthorpe
- Full-time
- Travel
- School
Quick apply
6d
Application Support Specialist
Corpay —Sheffield
- Full-time
- Organisational skills
- Time management
- Life insurance
Administrative Assistant (Receptionist)
University of Sheffield —Sheffield
- £23,742 - £24,685 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
8d
Receptionist
Big Motoring World —Rotherham
- £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
2d

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Help Desk - Maintenance Services

Reactive on Call FM Limited
Morley

Quick apply

Job details

Permanent | Full-time
£24,420 - £26,400 a year
6 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Management
Computer literacy
Facilities management
Maintenance
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

Helpdesk Operative (2 Positions Available)

Location: Morley, Leeds, West Yorkshire
Job Type: Full-Time, Permanent

About ROC Facilities Management

ROC Facilities Management provides hard facilities management services to predominantly retail clients across the UK and Ireland. We deliver both reactive and planned maintenance services 24 hours a day, 365 days a year.

Due to continued growth, we are looking to recruit two full-time, permanent Helpdesk Operatives to join our expanding team based at our head office in Morley, Leeds.

This is an exciting opportunity to become part of a growing and ambitious business where no two days are the same.

About the Role

The successful candidate will be confident, enthusiastic and professional, with an excellent telephone manner and a positive attitude. You will enjoy building relationships with clients and contractors and thrive in a fast-paced environment.

Previous experience within a facilities management, maintenance, helpdesk or similar customer service role would be advantageous. Applicants should be comfortable using Microsoft Office and IT-based job management systems and be capable of managing multiple tasks simultaneously.

Key Responsibilities

Your duties will include, but are not limited to:

Receiving calls and emails from clients requesting new jobs, updates on existing works, or progress on quotations.
Liaising with engineers and contractors to allocate new jobs and obtain updates on ongoing works.
Using our job management software to create, update and review jobs and quotations (full training provided).
Updating client portals with real-time information received from engineers and contractors.
Raising quotes for potential works and invoices for completed works using our in-house systems (full training provided).
Participating in the company's on-call rota to respond to out-of-hours calls and queries when required.

Skills & Experience Required

The ideal candidate will possess:

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, contractors and colleagues.
Outstanding attention to detail and the confidence to question information where necessary.
Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines.
Good computer literacy, including experience using Microsoft Office applications.
The ability to work effectively as part of a team whilst remaining self-motivated and proactive.
A passion for delivering exceptional customer service.

Why Join ROC FM?

ROC FM is a vibrant and experienced facilities management company supporting commercial clients throughout the UK and Ireland. We are a close-knit team that takes pride in delivering outstanding service and building long-term relationships with our clients.

This role offers genuine opportunities for career progression, with the potential to move into a supervisory or management position as the business continues to grow.

What We Offer

Competitive salary
20 days annual leave plus Bank Holidays
Company pension scheme
Company mobile phone for when on call
Company laptop for when on call
Free on-site parking
Ongoing training and development opportunities
Excellent career progression prospects

How to Apply

If you would like to be considered for this opportunity, please send your CV together with a covering letter to:

[email protected]

Pay: £24,420.00-£26,400.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Morley, West Yorkshire: reliably commute or plan to relocate before starting work (required)

Experience:

Facilities management: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in west yorkshire

Help Desk - Maintenance Services

Customer Service Advisor

Service Desk Analyst - Tier I

Service Desk Analyst

Service Desk Administrator

Senior Service Desk Agent

Front Desk Administrator

Receptionist Supervisor

Desktop Support Specialist

Service Desk Engineer

First Line Support Analyst

Service Delivery Coordinator

Service Desk Manager

Junior IT Support Technician

Service Delivery Manager

Customer Support Agent

IT Support Technician

Application Support Specialist

Administrative Assistant (Receptionist)

Receptionist

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