Customer support & client services occupations Work, Jobs in Abbots Ripton, Cam (with Salaries)

Customer Services Administrator (m/f/d)
U-POL Limited —Wellingborough
- Hybrid work
- Microsoft Excel
- Salesforce
- English
Quick apply
Customer Service Assistant
Salvation Army Trading Co. Ltd. —Wellingborough
- £24,990 a year
- Full-time
- Customer service
- Time management
4d
Broker Support Specialist
Vindis Group —Huntingdon
- £28,500 a year
- Customer service
- Employee assistance programme
10d
Customer Service Assistant (Temporary Summer Contract)
Ede and Ravenscroft —Cambridge
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Customer Service Lead
iM Med Ltd —Cambridge
- £24,420.00 - £48,640.16 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
Quick apply
8d
Fixed-Term Customer Service Assistant
Ede and Ravenscroft —Cambridge
- Full-time
- Customer service
- IT
- In-person
- Employee discount
- Sick pay
Quick apply
5d
Customer Service Coordinator (Full Time)
Arolite Limited —Wellingborough
- £26,500 - £28,500 a year
- Weekend availability
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
7d
Client Support Administrator
S2 Partnership —Elsworth
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Quick apply
Client Service Advisor
ALS —Chatteris
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Customer Service Administrator
Vantify —Saint Ives
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Customer service
- English
- Computer skills
- Free parking
- Annual leave
Quick apply
Customer Resolution Co-ordinator
Copart —Bedford
- £27,976 a year
- Customer service
- Microsoft Office
- Communication skills
- Employee discount
- Life insurance
Quick apply
Customer Service Administrator
Europa Worldwide Group —Corby
- £28,087.33 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
7d
Customer Relations Specialist
Coloplast —Peterborough
- Analysis skills
- Communication skills
Customer Care Coordinator
Helping Hands —Peterborough
- £27,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1h
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Care Associate
Aegon —Peterborough
- From £26,228 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Financial services
- Gym membership
6d
IMA Services Manager
Anglian Water Services Ltd —Huntingdon
- Full-time
- Communication skills
3d
Customer Account Manager - Huntingdon
Construo —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Allocations and Helpdesk Supervisor
Medirest —Cambridge
- £14.05 an hour
- Hospital
- Hotel
- Organisational skills
5d
Customer Service Assistant
Oxford University Press —Kettering
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount

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Customer Services Administrator (m/f/d)

U-POL Limited -
Wellingborough

Quick apply

Job details

Qualifications

Microsoft Excel
Salesforce
English
Microsoft Office
Continuous improvement
Data entry
Organisational skills
SAP S/4HANA
IT
Communication skills

Full job description

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

We are currently looking for a Customer Services Administrator (m/f/d) to join us at our facility in Wellingborough (hybrid role)

Job Purpose:

Consistently deliver an exceptional, world-class standard of customer service across all communication channels, including telephone, written correspondence, and all day-to-day operational activities.
Provide strategic and comprehensive support to the sales function, actively contributing to the achievement of business development objectives and sales targets.
Produce, analyse, and present accurate and insightful sales and statistical reports to management, sales teams, and customers in a timely manner, as required.
Take a proactive leadership role in driving and contributing to both departmental and cross-functional business development initiatives, fostering collaboration and continuous improvement.

Principal Accountabilities:

Process daily customer orders, ensuring accurate data entry and verifying credit control information, pricing, and delivery details prior to completion.
Act as the first point of contact for customers and Sales Representatives, providing timely and professional support.
Manage customer enquiries via email, telephone, and Zendesk, delivering efficient and customer-focused resolutions.
Provide frontline support to the Sales Team, handling queries related to pricing, product range, delivery schedules, delivery and product related issues, customer returns, credit notes, and promotional materials.
Liaise and coordinate effectively with internal departments including Distribution, Accounts, and Planning to ensure seamless service delivery.
Create and maintain new customer accounts, conducting appropriate vetting and compliance checks.
Maintain and updated customer data within internal systems, including contact details, pricing updates, and special delivery requirements.
Produce month-end cash collection reports and other regular and ad hoc reports for management, Area Sales Executives, and customers, often involving complex data analysis.
Lead and contribute to process, procedure, and systems improvement projects, working independently and collaboratively across teams.
Support colleagues within the Customer Services team as needed, promoting teamwork and operational efficiency.

Candidate qualification:

Fully fluent in English language, supported by strong communication and interpersonal skills. Additional language skills are very beneficial.
Must have experience in using SAP S/4HANA and Salesforce.com systems.
Proven experience in liaising with both internal stakeholders and external customers in a professional and effective manner.
Highly self-motivated with a strong work ethic, demonstrating initiative, a sense of urgency, and a proactive approach to continuous improvement.
Excellent organisational skills with the ability to multitask, prioritise workloads, and consistently meet deadlines.
Capable of working both collaboratively within a team and independently using own initiative.
Adaptable and resilient, with the ability to contribute to long-term projects and respond effectively to process and system changes.
Strong attention to detail, ensuring accuracy in data entry, order processing, and record-keeping.
Able to perform efficiently under pressure, maintaining a calm and professional approach during high workloads.
Proficient in Microsoft Office (minimum intermediate level), with strong Excel and overall IT skills.
Additional language skills considered a strong advantage.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.

Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to [email protected].

Quick apply

Refine Your Search

customer support & client services occupations jobs in abbots ripton, cam

Customer Services Administrator (m/f/d)

Customer Service Assistant

Broker Support Specialist

Customer Service Assistant (Temporary Summer Contract)

Customer Service Lead

Fixed-Term Customer Service Assistant

Customer Service Coordinator (Full Time)

Client Support Administrator

Client Service Advisor

Customer Service Administrator

Customer Resolution Co-ordinator

Customer Service Administrator

Customer Relations Specialist

Customer Care Coordinator

Helpdesk Contracts Administrator

Customer Care Associate

IMA Services Manager

Customer Account Manager - Huntingdon

Allocations and Helpdesk Supervisor

Customer Service Assistant

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