Order administrator Work, Jobs in Albrighton, Shr (with Salaries)

IT Servicedesk Administrator
Epwin Group PLC —Telford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Order fulfilment Coordinator
EU Automation —Stafford
- £26,950 a year
- Full-time
- Hybrid work
- Word processing
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
SAP Administrator
Kraft Heinz Company —Telford
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
9d
School Music Administrator
Wrekin Old Hall Trust Ltd —Telford
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
1d
Office Administrator
Kinaxia Transport & Warehousing —Telford
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
10d
Office Administrator / Customer Service Coordinator
ASA FABRICATIONS LTD —Weston and Meir North
- £24,420.00 - £38,095.20 a year
- Full-time
- Customer service
- Computer literacy
- No experience needed
- Free parking
Quick apply
1d
Stock Administrator
BCA —Walsall
- £14.11 an hour
- Monday to Friday
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Quick apply
Case Administrator - Telford Probation Office
HM Prison & Probation Service —Telford
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
Case Administrator - Telford and Shropshire Courts
HM Prison & Probation Service —Shrewsbury
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
Office Assistant (Part Time)
Carter Jonas —Birmingham
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
2d
Sales Administrator (18-month Maternity Cover)
IF Solutions Limited —Telford
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Bereavement leave
- Life insurance
Quick apply
1d
Office Administrator
Sharps —Bilston
- £25,311 a year
- Weekend availability
- Employee discount
- Life insurance
9d
Part Time Administrator
Ascent Supported Living —Birmingham
- £13,000 - £15,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
18h
Logistics Administrator
Walsall Healthcare NHS Trust —Walsall
- £25,760 - £27,476 a year
- Full-time
3d
Engineering Administrator
Arriva Midlands North Limited —Telford
- £12.71 an hour
- Communication skills
Quick apply
8d
Watch Repairs Administrator
Signet —Birmingham
- Part-time
- Administrative experience
- In-person
- Communication skills
- Employee discount
Telecoms Order Processing & Customer Service
BEST 4 BUSINESS COMMUNICATIONS —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
- Gym membership
Quick apply
2d
Finance Administrator
Komplex Group —Telford
- £29,500 - £30,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
- Employee discount
- Life insurance
Quick apply
2d
Contracts Administrator - Mod Hire
Wernick Group Ltd —Cannock
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Free parking
- Annual leave
Quick apply
4d
Digital Content and Office Administrator
Lichfield Safe Centre Ltd —Lichfield
- £24,420 - £27,000 a year
- Full-time
- Social media management
- Customer service
- Organisational skills
- Free parking
Quick apply
1d

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IT Servicedesk Administrator

Epwin Group PLC -
Telford

Quick apply

Job details

Full-time
13 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Procurement
Ticket management
Administrative experience
ITIL
Organisational skills
IT
Communication skills

Full job description

EPW1

Group Head of ICT Infrastructure

As a key member of the Group ICT Infrastructure team, the ICT Service Desk Administrator provides first-line triage, coordination, and administration of service desk activities.

The role ensures all incoming requests are logged accurately, prioritised effectively, and assigned correctly, while supporting procurement processes and maintaining hardware/software inventory across the organisation.

This position is essential in delivering a high-quality user experience and ensuring efficient ICT operations through proactive ticket management, stock handling, and administrative support.

General

Adherence to all organisational policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality.
Work positively to develop and foster good working relationships with colleagues and contracted personnel to maintain a culture of mutual respect and dignity.
Represent the organisation in a positive way as to avoid the damage of corporate image or bringing the company into disrepute.
Promote and display the Epwin Core Values.

Service Desk Administration

Act as the first point of triage for all incoming ICT incidents and service requests.
Ensure all tickets are accurately logged with sufficient detail, correct classification, and appropriate priority.
Assign tickets to the correct divisional support groups or escalate where necessary.
Monitor ticket queues to maintain SLA compliance and proactively chase updates when required.
Provide users with updates on request progress, ensuring clear communication and customer satisfaction.
Identify recurring issues and escalate trends to Group Head of ICT Infrastructure for review.
Assist in creating and updating Service Desk knowledge base articles, FAQs, and user guides.

Procurement & Stock Management

Manage the end-to-end procurement process for ICT hardware, software, and peripherals.
Raise purchase orders, liaise with approved suppliers, and track orders through to delivery.
Maintain up-to-date stock levels for hardware, consumables, and critical spares at relevant sites.
Issue equipment to users and ensure all assets are recorded in the organisation’s asset management system.
Monitor licensing allocations and renewals, ensuring compliance with vendor requirements.
Assist with the lifecycle management of ICT assets, including receiving, registering, retiring, and disposing of equipment in line with policy.

Technical & Operational Support

Provide basic first-line support where appropriate (password resets, account unlocks, simple troubleshooting).
Ensure adherence to ICT security policies when issuing equipment, software, or access rights.
Support onboarding and offboarding processes regarding equipment allocation and returns.
Assist with administrative tasks for ICT audits, inventory checks, and compliance activities.
Work collaboratively with technical teams, escalating issues requiring higher-level expertise.

Experience working within an IT ServiceDesk or administrative support environment.
Strong organisational skills with the ability to prioritise and manage multiple tasks.
Excellent communication skills, both written and verbal.
Familiarity with ITIL-aligned service desk processes (incidents, requests, triage).
Basic understanding of IT hardware, software, and peripheral equipment.
Experience with procurement processes and supplier interaction.
Capable of maintaining accurate records, stock systems, and asset registers.
Customer-focused approach with a commitment to high-quality service.
Proficiency with Microsoft 365 applications (Excel, Outlook, Teams, Word)

Service Desk tickets triaged and assigned within agreed timeframes.
Accuracy of ticket logging, categorisation, and prioritisation.
Procurement requests processed promptly, and stock levels maintained effectively.
Positive feedback from users, peers, and management.
Adherence to service level agreements and operational procedures.
Contribution to continuous improvement of ServiceDesk processes.

Organised & Detail-Focused - Able to manage information accurately and work methodically.
Customer-Centric - Approachable, helpful, and committed to positive user experiences.
Action-Oriented - Able to manage workload efficiently and respond to changing priorities.
Strong Communicator - Clear, professional, and confident in all forms of communication.
Collaborative - Works well within team environments and builds positive relationships.
Integrity & Trustworthiness - Handles information and assets responsibly and ethically.
High Standards - Takes pride in delivering quality work and maintaining accurate records.

Quick apply

Refine Your Search

order administrator jobs in albrighton, shr

IT Servicedesk Administrator

Order fulfilment Coordinator

SAP Administrator

School Music Administrator

Office Administrator

Office Administrator / Customer Service Coordinator

Stock Administrator

Case Administrator - Telford Probation Office

Case Administrator - Telford and Shropshire Courts

Office Assistant (Part Time)

Sales Administrator (18-month Maternity Cover)

Office Administrator

Part Time Administrator

Logistics Administrator

Engineering Administrator

Watch Repairs Administrator

Telecoms Order Processing & Customer Service

Finance Administrator

Contracts Administrator - Mod Hire

Digital Content and Office Administrator

I want to receive the latest job alerts for order administrator in albrighton, shr

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