Customer experience specialist Work, Jobs in Alcester, War (with Salaries)

Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Service Specialist
Cummins Inc. —Redditch
- Bachelor's degree
- Communication skills
- Relocation assistance
Community Engagement Executive
Midlands Air Ambulance Charity —Worcester
- £26,000 - £28,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
Marketing and Events Coordinator
Association For Specialist Fire Protection —Coventry
- £25,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Sick pay
Quick apply
9d
Wedding & Events Specialist
Tewkesbury Park —Tewkesbury
- £30,000 - £32,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Organisational skills
- Free parking
- Gym membership
Quick apply
9d
Purchasing Administrator
Commercial —Cheltenham
- Up to £26,228 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
Quick apply
Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant - UNIQLO Bullring
Fast Retailing —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Bromsgrove
- £30,537 a year
- Full-time
- Customer service
- Driving
- In-person
- Employee assistance programme
Quick apply
1d
Customer Service Agent
Northgate Vehicle Hire —Coventry
- £28,168 a year
- Customer service
- Communication skills
- Employee discount
Quick apply
Talent Acquisition Specialist
LiveWest —Tewkesbury
- £35,000 - £42,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
9d
Service Delivery Manager
Commercial —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Valuer
Sheldon Bosley Knight —Evesham
- Up to £45,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
- Referral programme
Quick apply
12d
Field Sales Representative
Transfer Multisort Elektronik —Birmingham
- £35,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
Quick apply
Digital Marketing Specialist (Entry Level)
Dove Home Care Agency Ltd —Solihull
- £28,000 - £30,000 a year
- Full-time
- Social media management
- Customer service
- Microsoft Office
- Annual leave
Quick apply
1d
Sales Negotiator
Sheldon Bosley Knight —Stratford-upon-Avon
- £25,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
- Referral programme
Quick apply
Catalogue Controller
Alliance Automotive Procurement Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
Clinical Support Specialist
Steris —Birmingham
- Full-time
- Sales
- Contracts
- In-person
Quick apply
Customs Clearance Agent
C4 Logistics Ltd —Tile Hill
- £33,000 - £37,000 a year
- Overtime
- In-person
- Negotiation
- Bereavement leave
Quick apply
1d
Freelance In Person Event Specialist - Banbury, United Kingdom
Visit.org —Banbury
- Temporary
- Customer service
- English
- Travel
Quick apply

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customer experience specialist jobs near alcester, war

Project Coordinator

Servicom (High Tech) Ltd
Redditch

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Word
Project Management
Programme management
Microsoft Excel
Microsoft Outlook
Procurement
Business processes
ISO 9001
Microsoft Office
Project management
Organisational skills
Project management software
PRINCE2 Certification

Full job description

Project Coordinator

About Servicom (High Tech) Ltd:

Servicom (High Tech) Ltd provide specialist communications equipment and services to a wide range of sectors including construction, events, manufacturing, and logistics. With a strong focus on operational excellence and service delivery, we operate in a regulated environment where data protection, health & safety, and radio licensing compliance are business-critical.

Role Overview: Working within the Projects Team and reporting to the Project Director, the Project Coordinator will be responsible for the end-to-end delivery of projects across multiple sectors. This is a key role within the business, requiring strong organisation, stakeholder management, and the ability to deliver projects safely, on time, and within budget.

The successful candidate will manage multiple concurrent projects, coordinating internal teams, suppliers, and customers to ensure successful outcomes. Projects may include system deployments, customer implementations, operational improvements, and compliance-driven initiatives.

Servicom is ISO 9001:2015 accredited and operates within a regulated environment. The Project Manager will be expected to follow established processes while also contributing to continual improvement initiatives across project delivery.

Key Responsibilities:

Working with the Projects team to assist with:

Manage projects from initiation through to completion, ensuring scope, cost, quality, and timescales are met
Develop and maintain project plans, schedules, and documentation
Coordinate internal resources and third-party suppliers
Manage procurement activities, including raising purchase orders, obtaining quotations, and ensuring goods and services are sourced cost-effectively and on schedule
Build and maintain strong working relationships with suppliers, negotiating terms and resolving issues to ensure reliable delivery
Liaise with suppliers to track order progress, manage lead times, and ensure materials and equipment are available to meet project milestones
Verify supplier deliverables against purchase orders and project requirements, and manage any discrepancies
Act as the primary point of contact for customers and key stakeholders
Identify, manage, and mitigate project risks and issues, including supply chain and procurement risks
Ensure compliance with health & safety, data protection, and regulatory requirements
Track project progress and provide clear status updates to senior stakeholders
Support the continual improvement of project management and procurement processes and standards
Ensure projects are delivered in line with ISO 9001:2015 quality standards

Skills and Experience:

Proven experience delivering projects in a structured environment
Experience managing procurement and supplier relationships, including raising purchase orders and negotiating with vendors
Strong organisational and planning skills with excellent attention to detail
Confident communicator, able to manage stakeholders and suppliers at all levels
Ability to manage multiple projects simultaneously
Strong problem-solving skills and a proactive mindset
Comfortable working in a fast-paced, operational environment
High level of ownership and accountability
Commercial awareness with the ability to balance cost, quality, and delivery
Competent in Microsoft Office (Word, Excel, Project, Outlook)
Familiarity working with Project Management tools, ideally Asana
1+ years' experience in a Project Management role, ideally with exposure to procurement or supply chain coordination

Desirable Qualifications:

PRINCE2 Practitioner, APM PMQ, or equivalent
Experience working in regulated, technical, or operational environments
Military backgrounds encouraged

What We Offer:

Competitive salary and benefits, with a clear progression framework, adding transparency to your career path
The opportunity to progress and take on greater responsibility, as you develop within the role
A fantastic working culture with a great team to support your development

Hours: 08:45-17:00 Mon-Thu, 08:45-16:00 Fri.

Holiday: 23 days plus statutory bank holidays.

Probation period: 3 months with an option to extend to 6 months, based on performance

Salary expectations: £35k-£40K commensurate with experience.

Location: Redditch, B98. Start date: Immediate, however willing to wait for required notice period

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Application question(s):

Describe one project you've worked on professionally, your specific role, and the outcome. (Minimum 100 words.)
This role is based in Redditch (B98 7AS) and requires on-site attendance. Are you able to reliably commute within approximately 35 minutes? (Please confirm your location/area.)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in alcester, war

Project Coordinator

Customer Service Specialist

Community Engagement Executive

Marketing and Events Coordinator

Wedding & Events Specialist

Purchasing Administrator

Training and Implementation Consultant (Aftersales Specialist)

Sales Assistant - UNIQLO Bullring

Pharmaceutical Delivery Driver

Customer Service Agent

Talent Acquisition Specialist

Service Delivery Manager

Valuer

Field Sales Representative

Digital Marketing Specialist (Entry Level)

Sales Negotiator

Catalogue Controller

Clinical Support Specialist

Customs Clearance Agent

Freelance In Person Event Specialist - Banbury, United Kingdom

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