Technical support occupations Work, Jobs in Alconbury, Cam (with Salaries)

Graduate Product, Data and Customer Success Associate
Care Banking —Cambridge
- £25,500 - £28,000 a year
- Full-time
- Data analysis skills
- IT
- In-person
Quick apply
12d
Technical Support Engineer
Cambrionix —Cambridge
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Free parking
- Life insurance
Quick apply
11d
Technical Service Specialist
EVR Network Solutions Ltd. —Cambridge
- £40,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
3d
Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
- Communication skills
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
11d
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Computer literacy
- Bachelor's degree
- Travel
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- SharePoint
- Computer skills
- Communication skills
Quick apply
9d
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- CRM software
- Writing skills
- English
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
3rd line service desk engineer
Total IT Technology Solutions Ltd —Bedford
- £38,000 - £42,000 a year
- Full-time
- Customer service
- Mentoring
- Computer networking
- Annual leave
- Referral programme
Quick apply
1d
IT Analyst
Billing Finance Ltd. —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
3d
Service Management Specialist
M Group —Saint Ives
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
2d
Technical Support Engineer
SPT Labtech —Cambridge
- CRM software
- Engineering
- Analysis skills
Quick apply
1d
Secure Support Engineer
PA Consulting —Melbourn
- Full-time
- Travel
- Annual leave
Quick apply
Applications Support Technician - Level 1
ASSA ABLOY —Olney
- Communication skills

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technical support occupations jobs near alconbury, cam

Graduate Product, Data and Customer Success Associate

Care Banking
Cambridge

Quick apply

Job details

Permanent | Graduate | Full-time
£25,500 - £28,000 a year
12 days ago

Qualifications

Technical troubleshooting
Data analysis skills
Technical support
Software testing
IT
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

About the role

Vertergi Group, the company behind Care Banking, develops software used by NHS organisations to manage complex health and care services. We are looking for an intelligent, energetic graduate or early-career candidate who wants to develop a broad career across product support, customer success, training, data analysis and technology.

This is not a conventional software developer position. You do not need to be able to code when you join us. We will train you in our products, healthcare processes, data analysis, testing and relevant technical skills. You must, however, be genuinely willing to learn coding and comfortable working with data.

What you will do

Learn our software thoroughly and become confident explaining it to customers.

Respond promptly and clearly to customer questions.

Deliver online and face-to-face software training.

Analyse, validate and help migrate customer data.

Test new product features and identify problems or improvements.

Help configure the platform for new and existing customers.

Prepare guidance, training material, reports and presentations.

Work with product and technical colleagues to investigate and resolve issues.

Gradually learn SQL, reporting tools, software configuration and coding.

Support customer implementations and go-live activity.

What we are looking for

A degree is preferred, although the subject is less important than your ability and attitude.

Strong spoken and written communication.

Confidence dealing with customers and explaining unfamiliar subjects clearly.

A logical and analytical approach to information and data.

Accuracy, organisation and the ability to follow work through to completion.

Initiative, drive and a willingness to take responsibility.

A prompt and helpful approach to customer requests.

Curiosity about technology and a genuine willingness to learn coding.

Ability to work well with both technical and non-technical colleagues.

Experience in healthcare, software, customer support, training, data analysis or coding would be useful, but none is essential. Full training will be provided.

Working arrangements

The role is full-time and initially office-based at 49–51 Norfolk Street, Cambridge, CB1 2LD while training is completed. After six months, or earlier completion of the training programme, the role may move to a hybrid arrangement with a minimum of three days each week in the Cambridge office.

Salary: £25,500–£28,000 per year, depending on experience and capability.

Why join us?

You will learn several valuable disciplines rather than being limited to one narrow function. The successful candidate can develop towards product management, customer success, implementation, data analysis or software development as their strengths emerge. You will work directly with an experienced team on software that supports important NHS services.

Pay: £25,500.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in alconbury, cam

Graduate Product, Data and Customer Success Associate

Technical Support Engineer

Technical Service Specialist

Service Desk Analyst (4 Month Contract)

IT Service Desk Analyst

Service Desk Co-ordinator

Service Desk Engineer

1st Line IT Support Engineer

Coalition Support Service Desk Technician

1st/2nd Line IT Support Engineer

Help Desk Engineer

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

Technical Support Engineer

Graduate / Placement Technical Support Engineer

3rd line service desk engineer

IT Analyst

Service Management Specialist

Technical Support Engineer

Secure Support Engineer

Applications Support Technician - Level 1

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