Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future
Role Overview:
Carry out repairs, maintenance, and installation work within social housing properties. The role involves working in both occupied and void properties, delivering high-quality joinery services while maintaining excellent standards of customer care, safety, and compliance.
Key Responsibilities:
Carry out responsive repairs, planned works, and void refurbishments within social housing properties
Install, repair, and maintain items including doors, frames, locks, windows, kitchens, flooring, skirting boards, and staircases
Ensure all works are completed to a high standard, in line with specifications and relevant building regulations
Accurately diagnose faults and determine appropriate repair solutions
Complete works in a “right-first-time” approach where possible
Work respectfully and professionally in tenants’ homes, ensuring minimal disruption
Communicate clearly with residents regarding work requirements and timescales
Demonstrate awareness of asbestos regulations and work safely in older properties
Accurately complete job reports, works orders, and any associated paperwork or digital records
Report follow-on works, defects, or H&S concerns promptly
Adhere to safeguarding policies and recognise potential vulnerabilities in tenants
Skills & Experience
Proven practical experience as a Joiner / Carpenter, ideally within social housing or domestic maintenance
NVQ Level 2 or 3 in Carpentry & Joinery, or equivalent practical experience (desirable)
Asbestos Awareness training (desirable)
Good problem-solving skills and attention to detail
Full UK driving licence (essential)
Willingness to undertake a DBS check
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
£38,480 per annum (£18.50 per hour)
Company vehicle and fuel card supplied
Uniform, PPE & mobile device supplied
Contributory pension scheme
20 days + Bank holidays
Life assurance
Enhanced maternity, paternity, adoption leave and other family friendly policies
Sureserve Benefits Hub, accessing over 1000 retail discounts
Virtual GP service, available for employees and immediate family
Employee Assistance Programme (EAP)
Bike2Work Scheme
EV Car Scheme
Employee engagement events and “Employee Voice” programmes
Strong opportunities for career growth and development
“Sureserve Legends” – celebrating the fantastic ways in which our employees live our values
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact [email protected].
Pre Employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.
