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Education Assistant
Requisition ID: 29037
Location:
Newcastle, GB
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Contract Type: Open Ended
Working Pattern: Full Time
Posted Date: 28 Jul 2026
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Salary: £27,319 with progression to £28,778 per annum
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 14 August 2026
The Role
This essential role is based at our Newcastle City campus provide administrative support to ensure the smooth and effective running of programmes based within our Schools.
The Faculty of Medical Sciences delivers degree courses across five schools: Biomedical, Nutritional and Sport Sciences; Dental Sciences; Medicine; Pharmacy; Psychology.
The balance of responsibilities will vary according to the nature and scale of the programmes within the School.
The post is permanent, full time.
For informal enquiries please contact Lynne Davison
[email protected]
Key Accountabilities
To provide administrative support to the education function of the School across the full student lifecycle (from registration, through progression to completion)
Responsible for inputting amendments to annual documentation such as modules and regulations
Responsible for ensuring up to date information is uploaded to the appropriate University systems. In addition, to be responsible for inputting updates of teaching materials on University systems as they arise, and the timely distribution of materials to staff and students
Responsible for checking and updating student data using University systems, including ensuring students are appropriately registered for modules as required
Where appropriate, supporting the allocation of personal tutors to students, and for monitoring meetings between tutors and tutees
Support the Education Team Leader with student attendance monitoring administration as requested
Responsible for receipt and collation of assessment materials from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales. In addition, transcribing or uploading marks to relevant University systems
To support the organization of practical assessments and assist in setting up examination venues
To support the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances
To provide support for the arrangement of student placements and maintaining accurate records
To support the collation of timetable requirements in agreed timescales and, liaising with academic staff regarding requirements, advising on constraints and practicalities of requests
To provide support for the allocation of research projects to students
Where appropriate to act as secretary to designated meetings, including agenda preparation and circulation, minute taking and monitoring progress of actions
Responsible for setting up on University systems evaluations for students to complete
To provide support for the School’s Admissions where required; this can be significant for some programmes
Any other duties within the scope and general nature of the grade which may be required. This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year)
The Person
Knowledge, Skills and Experience
Working knowledge of relevant systems equipment, processes and procedures including standard software packages
Appreciation of the standards for the conduct and output of the role
Ability to communicate clearly orally and in writing
Numeracy skills
Good I.T. skills, i.e. good working knowledge of Microsoft Office software packages
Familiarity with work priorities and those of colleagues
Basic understanding of relevant policies and procedures, as they affect the role
Ability to apply relevant health and safety and other University policies and procedures
Attributes and Behaviour
Planning and Organising
Works in a planned and structured way
Uses own and others time effectively
Sets own priorities in conjunction with team and area objectives
Plans workload and tasks in a systematic way
Ensures that all activities are completed on time
Uses systems and tools to ensure records and audit trails are clear and up to date
Keeps work systems up to date, neat and tidy
Ensures that others know how process and systems work
Maintains flexibility in work plans to allow for changing circumstances
Delivering Services
Sees other departments and colleagues as “customers” and follows through on their enquiries and requests
Keeps fellow team members up to date with progress
Co-operates with others in achieving targets
Takes responsibility for achieving own targets
Has a positive attitude for doing things better
Looks for ways to make immediate improvements
Pays attention to detail
Strives to deliver high quality results
Is enthusiastic in getting the job done on time
Communicating
Is factually correct and gives consistent verbal and non-verbal messages
Clear and concise; gets the message across to others
Chooses communication tools appropriately e.g. selective use of emails and other channels of communication
Tailors content of communication to the audience, changing style, tone and format appropriately
Uses face to face communication regularly
Can hold attention of others using appropriate
Techniques; questioning; rhetorical questions, changing tone and pace of voice and animated style
Team working
Respects the expertise and contribution of others even if own opinion is different
Shares relevant and useful information with others
Keeps other team members up to date with progress
Gets involved with team talks
Willing to help others and share workloads
Supportive of team decisions
Asks Others’ opinion
Encourages others to get involved
Talks about other team members in a positive way
Respects the value that different views bring to the team
Qualifications
Good passes in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role; or substantial relevant work experience in the unit or a comparable setting
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 29037
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