Duty manager Work, Jobs in Alrewas, Sts (with Salaries)

Customer & Sales Support Team Leader
Keystone Group —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Apprenticeship HR Trainer and Skills Coach
Nine Dots Development —Derby
- £33,000 - £39,000 a year
- Full-time
- Travel
- Human resources
- Mentoring
Quick apply
11d
Care Home Administrator
Polesworth Group Homes Ltd —Polesworth
- From £15.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
HR & Payroll Administrator
Shipley Estates Ltd —Tamworth
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Human resources
- In-person
- Free parking
Quick apply
10d
Campus Safety Officer
Aston University —Birmingham
- £35,740 - £38,708 a year
- Full-time
- Customer service
- Military
- University
- Annual leave
10d
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
Head of Training
Blue Mountain Homes Ltd —Belper
- £43,000 - £45,000 a year
- Full-time
- Childcare
- Travel
- In-person
Quick apply
3d
Supervisor/Team Leader
Black Country sales and Lettings —Dudley
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
14d
Duty Manager (Arts Venue)
The Hub at St Mary's —Lichfield
- £14.04 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Annual leave
Quick apply
4d
Health and Social Care Trainer- Multiple locations
Choice Care Group —Oldbury
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Driving
- Communication skills
- Employee assistance programme
- Life insurance
Business Manager - Commercial Cleaning
PARAGON COMMERCIAL CLEANING LTD —Derby
- Up to £38,000 a year
- Weekend availability
- Management
- Supervising experience
- In-person
Quick apply
12d
Customer & Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
3h
School Minibus Driver
Denstone College —Uttoxeter
- £13.45 an hour
- Part-time
- Customer service
- Driving
- In-person
Quick apply
11d
Case Administrator-HMP Dovegate
Serco Plc —Uttoxeter
- £26,510 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
Hotel Duty Manager
Premier Inn —Castle Donington
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Business Development Consultant
Toomey Leasing Group —Derby
- Up to £35,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
Regional Facilities Manager
CareTech Group —Tamworth
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Maintenance
- No degree
5d
Community Care Assistant - Full Time - Swadlincote - Driving Licence Required
Bradcare Ltd —Swadlincote
- Full-time
- Care plans
- Communication skills
- Paid training
Quick apply
Team Manager
Derbyshire Healthcare NHS Foundation Trust —Swadlincote
- £49,387 - £56,515 a year
- Part-time
- Annual leave
- Employee assistance programme
Partnerships Officer Community Safety
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Remote
- English
5d

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Customer & Sales Support Team Leader

Keystone Group -
Swadlincote

Apply Now

Job details

Full-time

Qualifications

CRM software
Sales support
Microsoft Excel
Customer service
Microsoft Office
Continuous improvement
Organisational skills
Relationship management
IT
Leadership
Communication skills

Full job description

Join Keystone Lintels!

At Keystone Lintels, we're proud to be the UK's leading lintel manufacturer, delivering innovative construction solutions backed by exceptional customer service. As our business continues to grow, we're looking for an experienced and motivated Customer & Sales Support Team Leader to help drive performance, develop our people, and ensure we continue to provide an outstanding customer experience.

If you're passionate about leading teams, improving processes, and putting customers first, we'd love to hear from you.

The Role

As Customer & Sales Support Team Leader, you'll support the Customer & Sales Support Manager in the day-to-day leadership and development of the Customer Support and Sales Support teams. You'll play a key role in ensuring project pipelines, lead management, quotation processing, and customer service standards are delivered efficiently while helping the team achieve productivity and performance targets.

This is an excellent opportunity for someone with strong leadership skills, a customer-focused mindset, and experience working within a fast-paced sales support or customer service environment.

Key Responsibilities

Support the Customer & Sales Support Manager with the daily management and development of the Customer Support and Sales Support teams.
Lead, coach and develop team members through inductions, ongoing training and performance support.
Promote and champion a positive Health & Safety culture, ensuring all team members understand and follow company procedures.
Monitor the quality and accuracy of leads logged within Keylink.
Ensure lead, quotation and customer data is recorded accurately and within agreed timescales.
Manage customer enquiries, ensuring prompt, professional and effective resolution.
Foster a customer-first culture, delivering exceptional service to both internal and external customers.
Coordinate requests and communication between internal departments and external sales teams.
Produce reports for key customers and senior management.
Support the Sales Support Manager with departmental administration and reporting.
Maintain effective communication across departments to ensure seamless customer service.
Provide cover across team functions when required.
In the absence of the Customer & Sales Support Manager, oversee team performance and day-to-day operations.
Ensure departmental objectives align with wider regional and company goals.
Undertake any other duties appropriate to the role and within your capability.

About You

We're looking for someone who brings:

Previous experience in a Team Leader or Supervisory role within Customer Service, Sales Support or a similar environment.
Excellent leadership, coaching and people development skills.
Outstanding customer service and relationship management abilities.
Strong organisational skills with excellent attention to detail.
Confidence managing workloads, priorities and deadlines in a fast-paced environment.
Excellent communication skills with the ability to build effective relationships across departments.
Experience using CRM systems.
IT skills, including Microsoft Office, particularly Excel.
A proactive approach with excellent problem-solving and decision-making skills.
A commitment to continuous improvement and delivering high-quality results.

If you're ready to take the next step in your leadership career and help shape an exceptional customer and sales support function, we'd love to hear from you.

Part of Keystone Group, Keystone Lintels is a market leading manufacturer of steel lintels. Founded in 1989, it is now a multisite manufacturing operation with locations in Swadlincote (South Derbyshire) and Cookstown (N. Ireland) to service both UK and Irish construction markets. It’s extensive and growing range of Hi-therm+ lintels, standard and special steel lintels, Brickslip lintels and windposts is award winning and celebrated throughout the industry.

Why join us? Click here to find out more.

Apply Now

Refine Your Search

duty manager jobs in alrewas, sts

Customer & Sales Support Team Leader

Apprenticeship HR Trainer and Skills Coach

Care Home Administrator

HR & Payroll Administrator

Campus Safety Officer

Duty Operations Manager

Head of Training

Supervisor/Team Leader

Duty Manager (Arts Venue)

Health and Social Care Trainer- Multiple locations

Business Manager - Commercial Cleaning

Customer & Sales Support Team Leader

School Minibus Driver

Case Administrator-HMP Dovegate

Hotel Duty Manager

Business Development Consultant

Regional Facilities Manager

Community Care Assistant - Full Time - Swadlincote - Driving Licence Required

Team Manager

Partnerships Officer Community Safety

I want to receive the latest job alerts for duty manager in alrewas, sts

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