Head of customer service Work, Jobs in Altrincham (with Salaries)

Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
5d
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
- Communication skills
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
3d
Head of Field Service Operations (UK & Ireland)
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
3d
Wellbeing Officer
MSV Housing Group —Trafford
- £33,590 - £35,859 a year
- Full-time
- English
- Employee assistance programme
- Sick pay
4d
Head of Facilities
Moya Cole Hospice —Heald Green
- £57,528 - £64,750 a year
- Data analysis skills
- Business development
- No degree
- Free parking
- Annual leave
4d
Customer Service
The Pilot Group —Manchester
- £27,828 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
3h
Parts Supervisor.
GUNN JCB LIMITED —Altrincham
- Full-time
- Customer service
- Driving
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Head of Programme Delivery
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Business
Quick apply
3d
Property Manager
Ascend Properties —Sale
- Up to £28,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Head of Sales
Rhino Design (Manchester) Ltd —Hyde
- £60,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Sales
- Business development
Quick apply
4d
Head of Operations
PA Ross —Knutsford
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Flexitime
- Flexible schedule
Quick apply
Procurement Officer
Your Housing Group —Warrington
- £35,000 - £40,000 a year
- Full-time
- Remote
- Computer literacy
- Microsoft Office
- Contracts
- Annual leave
- Employee discount
Quick apply
11d
Night Relief Supervisor
Admiral Slots —Sale
- £12.75 - £13.25 an hour
- Full-time
Quick apply
11d
Head of Leisure
THG Ingenuity —Hale Barns
- Management
- Customer service
- Hotel
Quick apply
Keyholder
Belstaff —Manchester
Quick apply
5d
Global Head of HR
Bibby Financial Services —Salford
- £120,000 - £125,000 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
Quick apply
12h
Head of Service Delivery
Kudos Services —Warrington
- Up to £75,000 a year
- Full-time
- Business
- Employee assistance programme
- Life insurance
Quick apply
Head of Product
Lloyds Banking Group —Manchester
- £106,565 - £148,850 a year
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Communication skills
5h
Customer Relations Advisor
RRG Group —Salford
- Up to £30,000 a year
- Overtime
- Salesforce
- English
- In-person
- Free parking
- Employee discount
Quick apply
2d

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head of customer service jobs near altrincham

Logistics Coordinator

Pixel Inspiration
Altrincham

Quick apply

Job details

Permanent | Full-time
£27,000 a year
5 days ago

Benefits

Free parking
Store discount
Company car
Cycle to work scheme
Company pension
Discounted gym membership
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Microsoft Word
French
Spanish
Microsoft Excel
Microsoft Outlook
Supply chain
Logistics
Analysis skills
Communication skills
German

Full job description

Logistics Co-ordinator

About us

We are an award-winning digital media agency with a large portfolio of retail and commercial clients including Boots, Lloyds Banking Group, TK Maxx, WH Smiths, Tesco, Toni & Guy and many more.

Please see our website for information about what we do and who we do it for: www.pixelinspiration.co.uk

Job Summary

The Logistics team is a central department to the rest of the company and as a Logistics Co-ordinator you are expected to communicate and collaborate with other departments including; Warehousing, Build, Customer Support Desk and Client Services.

As Logistics Co-ordinator you will assist the Logistics Team with their planning and organisation of the company’s digital media installation and maintenance visits from a resource perspective.

Maintaining an accurate log of activities via our in-house system Autotask.

Communicating efficiently and accurately to other departments and the field engineering resource, to ensure completeness of all scheduled visits.

Assisting the Logistics Team with planning movement of engineers/equipment needed for physical installations across the UK and EU prior to visits, as well as planning for hotels, ferries and other transport where necessary.

Responsibilities and Duties – Includes but not restricted to;

· Using Autotask effectively to record all visits

· Meeting SLA for engineer attendance – Ensuring visits are scheduled within client expectations

· Managing engineers working calendars, including overtime works

· Accurately recording 3rd party costs from our approved contractor list

· Managing 3rd party service levels

· Arranging access for installations and support visits for all sites, including shopping centres, airports, train stations and large department stores

· Generate Support visit RAMS

· Organisation of kit movement between our office in Altrincham to our engineers on the road/to site direct/alternate warehousing

· Supplying Bybox/UPS addresses for kit shipping

· Arranging equipment Hire

· Book hotels, flights and ferries

· Making and answering phone calls in a proactive manner

· Sending and replying to emails in a proactive manner

· Maintaining effective communication and updates between logistics and on the road staff

Qualifications and Skills

Ability to work well in a fast-paced environment

Be able to confidently and calmly communicate at all levels

Excellent communication skills, both written and verbal

Proficient in Microsoft Word, Excel, and Outlook.

Analytical and Problem-Solving skills

Accurate reporting and recording skills

Team working

Building rapport with colleagues/other departments

Highly organised

Attention to detail

Previous experience in a similar role would be advantageous

Additional languages (French, German, Spanish would be welcomed)

Candidate must be able to display the Pixel Values

OUR VALUES

⭐Teamwork – Working as one collaborative team across all departments to achieve our goals together

⭐Innovation – Developing people, processes and systems to make Pixel and our clients more successful

⭐Clients – Delivering best-in-class service to our clients going above and beyond to assist them with our down-to-earth approach

⭐Respect – Treating colleagues, clients and suppliers with respect in all interactions

Job Title – Logistics Co-ordinator

Company – Pixel Inspiration

Reporting To

Daniel Baker – Logistics & Warehouse Manager

Salary and Benefits

· 25 days holidays plus Bank Holidays. Accruing an additional half for each year with Pixel up to 2.5 days extra

· Employer/Employee Pension Contribution – The Peoples Pension.

· Quarterly and Annual Bonus Structure

· Discounts portal (Gym’s, High Streets)

· Cash Health Plan

· Company socials

· Salary depending on experience

Job Type: Full-time

Salary: Dependant on experience.

Job Type: Full-time

Pay: Up to £27,000 per year

Schedule:

Monday to Friday

Work Location: Head Office in Altrincham

Mandatory office days Monday & Wednesday

Expectation to be in the office for the first 4 weeks during initial training period

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company car
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Referral programme
Store discount

Experience:

Logistics: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in altrincham

Logistics Coordinator

Ramp Agent

Customer Service Manager X2

Head of Field Service Operations (UK & Ireland)

Wellbeing Officer

Head of Facilities

Customer Service

Parts Supervisor.

Head of Programme Delivery

Property Manager

Head of Sales

Head of Operations

Procurement Officer

Night Relief Supervisor

Head of Leisure

Keyholder

Global Head of HR

Head of Service Delivery

Head of Product

Customer Relations Advisor

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