Head of operations Work, Jobs in Amersham, Bkm (with Salaries)

Head of Operations (COO Track)
Bezos.ai —London
- £80,000 - £130,000 a year
- Full-time
- Remote
- Engineering
- SQL
- Bachelor's degree
Quick apply
7h
Head of Operations - Gatwick Airport
Swissport International AG —London
- Full-time
- Management
- English
4d
Head of Operations (Events & Company Operations)
Cosmonauts —London
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
Quick apply
4d
Head of Operations
Urban Concepts Wholesale & Retail —Oxford Street
- £40,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
3d
Head of Global Experiences & Operations
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
3d
Head Of Operations
Levy —London
- £60,000 a year
- Hospitality
- Contracts
- Leadership
9d
Head of Operations
Abingdon Gymnastics Club Limited —Berinsfield
- £40,000 - £45,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Annual leave
Quick apply
Head of Disability & Inclusion
University of Reading —Reading
- £59,966 - £67,468 a year
- Full-time
- Leadership
- Communication skills
Head of Mission Readiness, Europe
Anduril Industries —London
- £162,000 - £214,000 a year
- Full-time
- Military
- Engineering
- Bachelor's degree
Quick apply
1h
Head of Operations
CarbonChain —London
- Leadership
- Communication skills
- Annual leave
Head of Bank Member Compliance
NHSProfessionals —Hemel Hempstead
- £60,000 a year
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Head of Operations - London
Runway East —London
- Full-time
- Hybrid work
Quick apply
Head of Innovation
Burges Salmon —London
- AI
People Operations Partner
Splendid Hospitality Group —Watford
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Operations Manager
Accent Catering Services Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Food service
- Contracts
- IT
- Employee assistance programme
- Employee discount
Quick apply
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Operations & Country Manager
Alvest Equipment Services —London
- £80,000 - £100,000 a year
- Full-time
- Bilingual
- Management
- Engineering
Quick apply
7d
Head of Product Learning Experiences, Strategy and Operations
Google —London
- £234,000 - £326,000 a year
- Sales
- Bachelor's degree
- No degree
10d
Head of Faculty Operations Change Programmes (Internal Secondment - Eligible UCL workers only)
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
4d
Director of Procurement & Supply Chain
Hollywoodbowlgroup —Hemel Hempstead
- £90,000 - £110,000 a year
- Full-time
- Employee discount

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Head of Operations (COO Track)

Bezos.ai
London

Quick apply

Job details

Full-time
£80,000 - £130,000 a year
7 hours ago

Qualifications

Engineering
Logistics
3PL
SQL
Bachelor's degree
APIs
IT
Customer support
Communication skills

Full job description

About Us

We're Bezos.ai, a Series A logistics and e-commerce fulfilment company (£3.3M raised, Dec 2025). We are expecting to double our business in 2026, running a fulfilment network across the UK, EU and US for e-commerce brands. We're a ~14-person team that punches well above its weight by being smart and AI-native.

We're looking for a Head of Operations to build the operational engine that lets us scale fulfilment quality without scaling headcount in lockstep. You'll inherit a team of 4 and grow it to 6-7 over your first 12 months. You'll sit at the centre of every important operational decision, as a key strategic partner to the CEO and Board and a critical member of the Senior Leadership Team. This is not a role for maintaining the status quo, it's for an operator who wants to define and drive our path to efficient, profitable scale.

This is not a classic COO role, and it is not a classic Head of Ops role. It sits between operations, seller experience, 3PL partner management, finance and engineering. You should think like a top-tier operator AND be comfortable enough with Claude, SQL, APIs, and internal tooling to turn a messy manual workflow into a system that runs itself.

The Mission: What You Will Achieve

Your 12-month mission is to transform our operations from reactive firefighting into a proactive, data-driven machine that compounds. Where every automation you ship makes the next problem cheaper to solve, and where the operating routines you build can be run by the team without needing you in every loop.

You will be the engine of our operational excellence: delivering on our promises to sellers while building the automation and team infrastructure that frees the business to grow. This role combines hands-on operational leadership with strategic thinking and a builder's mindset.

You will lead from the front. That means building automations in Claude with your own hands, time in warehouses with the team, and answering customer tickets yourself, not just directing others to do it. We are a startup; the work doesn't stop at the dashboard.

You should be the kind of operator who's happy opening a terminal, reading the docs for a tool you've never used, asking Claude to scaffold something, testing the output, and tightening it until it works. Then writing it up so the team can run it without you.

Core Pillars of Success

Operational Excellence: Own the end-to-end fulfilment process (warehouse partners, carriers, customer support) and make it run reliably at scale.
Partner Performance: Manage our 3PL and carrier relationships with discipline: SLAs, scorecards, escalation paths, and commercial leverage.
Build, Automate & Augment: Design and ship AI-driven operational workflows using Claude, Make and Retool, reducing manual intervention, enabling real-time visibility, and building automations that compound over time rather than one-off fixes.
Customer Operations: Own the customer support function, drive CSAT and inbound-contact-rate improvements, and build a team that resolves issues before they escalate.
Team & Playbook: Take ownership of an existing 4-person ops team from day one. Stabilise it, raise the bar, and grow it to 6-7 people. Document the operational playbook and build SOPs that make the business scalable and less founder-dependent.

Requirements

Who You Are: Skills & Experience

Non-Negotiables:

Top-tier management consulting pedigree. We are looking for the structured thinking, problem-solving rigour, and pattern-recognition that comes from a top consulting environment, applied to operations
Frontline operator: You spend time on the shop floor (warehouses), in the queue (CS tickets), and at the keyboard (building automations in Claude). You are not a manager-of-managers, you do the work alongside the team
AI-native builder: Proven ability to use tools like Claude, Make, and Retool to design and deploy automated operational systems. This is a hard requirement, not a nice-to-have.
Operations depth: Direct experience running operations in a high-growth environment, owning operational KPIs and a team. The industry doesn't have to be logistics: fintech ops, SaaS ops, marketplaces, e-commerce, or other ops-heavy domains are all relevant.
SQL fluency: You write your own SQL queries to interrogate the platform directly. Not "I've seen SQL", fluent enough to write joins, aggregations, and be able to correct Claude. We will probe this directly in interviews.
Startup experience: Proven ability to thrive in a fast-paced, ambiguous environment, building from scratch
Analytical rigour: You use data to diagnose problems, prioritise improvements, and measure impact
Strong communicator: Able to manage external partners and represent operations credibly to the board

Bonus Points (Nice to Have):

Degree in engineering, science, or related quantitative field
Prior experience in logistics, e-commerce fulfilment, or supply chain (gives a faster ramp on Bezos's operating context)
Prior experience managing a customer support function, including familiarity with ticketing systems such as Zoho Desk (or equivalent) and Notion

Benefits

Why Join Us:

Own meaningful infrastructure at the intersection of operations, seller experience, 3PL partner management, finance and engineering… and see it compound.
Work directly with the founder in a company that treats AI-native systems as a core way it runs, not a side experiment.
Real product-market fit, real brands, real traction and a clear operational problem worth solving, with plenty still to build.
A seat on the Senior Leadership Team from day one, with a genuine path from Head of Operations to COO.
Travel to our warehouse network across the UK, EU and US.
Strong growth in scope, career, and compensation as the business scales.

Quick apply

Refine Your Search

head of operations jobs in amersham, bkm

Head of Operations (COO Track)

Head of Operations - Gatwick Airport

Head of Operations (Events & Company Operations)

Head of Operations

Head of Global Experiences & Operations

Head Of Operations

Head of Operations

Head of Disability & Inclusion

Head of Mission Readiness, Europe

Head of Operations

Head of Bank Member Compliance

Head of Operations - London

Head of Innovation

People Operations Partner

Operations Manager

Head Of Customer Experience

Head of Operations & Country Manager

Head of Product Learning Experiences, Strategy and Operations

Head of Faculty Operations Change Programmes (Internal Secondment - Eligible UCL workers only)

Director of Procurement & Supply Chain

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