Case manager Work, Jobs in Amesbury, Wil (with Salaries)

Case Handler
Steele Rose Ltd —Salisbury
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
10d
Team Leader
The Society of St James —Southampton
- £29,471 - £33,785 a year
- Full-time
- In-person
- Leadership
- Marketing
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Relationship Manager (South West)
iamproperty & iamsold —Salisbury
- Up to £50,000 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
- Annual leave
Quick apply
Dispute Resolution Case Manager
Abri —Eastleigh
- Up to £35,000 a year
- Full-time
- Organisational skills
- Communication skills
10d
Rehabilitation Case Manager
Active Care Group —Southampton
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Case management
- Travel
- Communication skills
- Annual leave
Quick apply
6d
Band 5 Specialist Recovery Practitioner - Salisbury
Avon and Wiltshire Mental Health Partnership NHS Trust —Salisbury
- £32,073 - £39,043 a year
- Full-time
- Leadership
6d
Associate Rehabilitation Case Manager
Active Care Group —Southampton
- £43 - £69 an hour
- Part-time
- Case management
- Driving
- Travel
Quick apply
6d
Senior Economic Evaluation Manager
Engineering and Physical Sciences Research Council (EPSRC) —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Business development
- Travel
- In-person
- Annual leave
- Employee assistance programme
10d
Transformation Implementation Manager
Benifex —Southampton
- £60,000 - £70,000 a year
- Remote
- Project management
- Employee assistance programme
- Employee discount
Transport Planner
Stagetruck Ltd —Winchester
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
3d
Family Practitioner (Reducing Parental Conflict)
Hampshire County Council —Eastleigh
- £33,178 - £36,369 a year
- Temporary
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
10d
Resident Support - Night Warden
BAM Construction —Tidworth
- Weekend availability
- Microsoft Office
- First Aid Certification
- Driving
- Annual leave
13d
Assistant Case Manager
Family Wise Limited —Calne
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
HMP Winchester Neurodiversity Support Manager (NSM)
Ministry of Justice —Winchester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
9d
Dispenser
Boots —Salisbury
- £13.92 - £16.64 an hour
- Full-time
- IT
- Employee assistance programme
- Employee discount
6d
DiSSCo UK Impact and Engagement Manager
UK Research and Innovation (UKRI) —Swindon
- £37,841 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
HR Advisor
apetito —Trowbridge
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Employee discount
10d
Business Development Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Business development
- Project management
- Travel
- Annual leave
- Sick pay
Senior Case Advisor
Wiltshire Council —Trowbridge
- £43,848 - £45,948 a year
- Temporary
- Hybrid work
5d
Complaints Assistant
New Forest District Council —Lyndhurst
- £31,161 - £34,654 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
2d

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Case Handler

Steele Rose Ltd
Salisbury

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
10 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Paid volunteer time
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Office
Bachelor's degree
Legal drafting
Communication skills
Time management

Full job description

About Steele Rose

Steele Rose is a well-established, client-focused legal and probate services firm specialising in estate administration, will drafting, and associated legal matters. We pride ourselves on delivering a highly personal and compassionate service during what is often a challenging time for our clients. Our dedicated team works with empathy, efficiency, and integrity—making every effort to support families through the probate process with care and clarity.

We are committed to upholding the highest standards of professionalism and service, while fostering a respectful, inclusive, and collaborative working environment for our team.

Role Purpose

To manage and progress assigned legal casework accurately and efficiently within a client team, ensuring compliance with legal and regulatory requirements and a consistently high standard of client care.

The Case Handler retains responsibility for the progression, accuracy, and integrity of their allocated matters, while working collaboratively with the Account Manager to ensure work is completed efficiently and to a high standard.

Key Responsibilities

Case Management & File Progression

Manage and progress assigned casework in line with internal procedures, legal requirements, and regulatory standards.
Take ownership of allocated matters, ensuring tasks are progressed proactively and not left awaiting instruction or follow-up.
Maintain accurate, complete, and up-to-date file records, case notes, and documentation.
Identify risks, inconsistencies, or delays within files and take appropriate action, including escalation where required.
Operate confidently within a regulated environment, ensuring compliance with GDPR, SRA requirements, and internal policies.

Administrative Accuracy & Documentation

Retain responsibility for ensuring that documentation on files is accurate, complete, and properly recorded.
Work with the Legal Assistant to share administrative tasks appropriately, while maintaining oversight of file quality and completeness.
Use internal systems, checklists, and templates to support accuracy and consistency.

Team Working & Collaboration

Work closely with the Legal Assistant within the client team, supporting one another as required to ensure smooth file progression.
While each role has defined responsibilities, a flexible and collaborative approach is expected to meet client and team needs.
Liaise with the Account Manager to provide updates on progress, highlight issues, and support effective client communication.
Escalate workload concerns or capacity issues proactively via existing line management routes.

Client Care & Professional Standards

Communicate with clients in a clear, professional, and empathetic manner, recognising the sensitive nature of probate and estate administration.
Handle confidential and sensitive information with care and discretion at all times.
Uphold Steele Rose’s professional standards in all written, verbal, and system-based interactions.

Team Working

This role forms part of a client team and requires a collaborative and flexible approach. Team members are expected to support one another as needed to ensure work is completed efficiently, deadlines are met, and clients receive a high-quality service. While responsibilities are clearly defined, successful outcomes rely on shared teamwork and open communication.

Skills & Attributes

Essential

Strong attention to detail and commitment to accuracy and quality.
Ability to manage and prioritise a personal caseload independently.
Clear and empathetic written and verbal communication skills.
Sound judgement, with the ability to identify risks and escalate appropriately.
Confidence working within a regulated and process-driven environment.
Willingness to work collaboratively and flexibly within a team structure.

Desirable

Experience in probate, estate administration, or legal services.
Familiarity with case management systems and legal documentation.
Experience working in a regulated or compliance-focused environment.

Culture & Behaviours

Steele Rose is built on professionalism, integrity, respect, empathy, and accountability. All colleagues are expected to demonstrate the following behaviours:

Client Care & Professionalism

Treat clients with dignity, empathy, and patience.
Communicate clearly and professionally, balancing compassion with accuracy.
Maintain confidentiality and adhere strictly to legal and regulatory requirements.
Represent Steele Rose positively in all interactions.

Quality, Ownership & Delivery

Take responsibility for progressing tasks and meeting deadlines.
Plan and prioritise workload effectively.
Maintain high standards of accuracy and attention to detail.
Keep colleagues and clients informed of progress or delays.

Communication & Collaboration

Listen actively and ask clarifying questions.
Tailor communication to the audience and situation.
Share information openly and work cooperatively within the team.
Offer support during busy periods and contribute to a positive working environment.

Judgement, Integrity & Accountability

Use sound judgement and escalate where appropriate.
Follow policies, procedures, and regulatory requirements.
Take responsibility for errors and resolve issues constructively.
Uphold Steele Rose’s reputation at all times.

Adaptability & Continuous Improvement

Remain open to change and new systems.
Manage shifting priorities effectively.
Suggest practical improvements to processes and ways of working.

Leadership & Ownership (All Roles)

Take ownership of responsibilities and follow through on commitments.
Speak up about risks or improvement opportunities.
Model Steele Rose values in daily conduct.

Skills & Core Competencies

All roles require:

Strong verbal and written communication skills.
Excellent organisation and time-management.
High accuracy and attention to detail.
Ability to prioritise and manage multiple responsibilities.
Confidence working independently and as part of a team.
Professional judgement and a solution-focused approach.

Commitment to confidentiality and regulatory compliance

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Health & wellbeing programme
On-site parking
Sick pack

Work Location: In person

Pay: From £25,000.00 per year

Benefits:

Bereavement leave
Company pension
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Sick pay

Work Location: In person

Quick apply

Refine Your Search

case manager jobs in amesbury, wil

Case Handler

Team Leader

Relationship Manager (South West)

Dispute Resolution Case Manager

Rehabilitation Case Manager

Band 5 Specialist Recovery Practitioner - Salisbury

Associate Rehabilitation Case Manager

Senior Economic Evaluation Manager

Transformation Implementation Manager

Transport Planner

Family Practitioner (Reducing Parental Conflict)

Resident Support - Night Warden

Assistant Case Manager

HMP Winchester Neurodiversity Support Manager (NSM)

Dispenser

DiSSCo UK Impact and Engagement Manager

HR Advisor

Business Development Manager

Senior Case Advisor

Complaints Assistant

I want to receive the latest job alerts for case manager in amesbury, wil

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