Client services occupations Work, Jobs in Anniesland, Glg (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
4d
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Account Coordinator
JLL —Glasgow
- Microsoft Office
10d
Customer Service Executive
Service Graphics —Glasgow
- £26,500 - £28,000 a year
- Full-time
- Communication skills
- Free parking
Quick apply
Administrator
ID Inquiries —Glasgow
- £28,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
14d
Service Administrator
DTGen —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Coordinator
JAA-Jones Lang LaSalle Limited —Glasgow
- Full-time
- Microsoft Office
- In-person
Quick apply
10d
Service Coordinator
Orona UK —Glasgow
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Elis —Inchinnan
- Up to £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
3d
SME Customer Success Advisor
Superscript —Glasgow
- Hybrid work
- Sales
- Customer service
- Communication skills
Customer Service Coordinator
Johnson Controls —Bellshill
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
9d
Contract Co-ordinator
GP Strategies Training Ltd —Glasgow
- £19,000 - £21,000 a year
- Full-time
- Salesforce
- Analysis skills
- Contracts
Quick apply
4d
CSU Operator
Maritime Transport —Motherwell
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Crew Management Partner
V.Group —Glasgow
- Management
- Customer service
- Salesforce
Customer Account/Project Co-ordinator
Customworks Ltd —Alexandria
- £28,000 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Sick pay
Quick apply
SaaS Field Technician
Teledyne Technologies Inc. —Renfrew
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount

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client services occupations jobs near anniesland, glg

Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year
4 days ago

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in anniesland, glg

Retention Specialist

Customer Hire & Sales Coordinator

Account Coordinator

Customer Service Executive

Administrator

Service Administrator

Account Coordinator

Service Coordinator

Customer Service Advisor

SME Customer Success Advisor

Customer Service Coordinator

Customer Service Advisor

Contract Co-ordinator

CSU Operator

Senior Crew Management Partner

Customer Account/Project Co-ordinator

SaaS Field Technician

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