Senior client manager Work, Jobs in Appleton Thorn, Chs (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
4d
Partnership Director
Equans —Winsford
- Up to £95,000 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Project Manager (Senior) - Large Works
Teckentrup Door Solutions Ltd —Warrington
- £45,000 - £55,000 a year
- Weekend availability
- Project management
- In-person
- Free parking
Quick apply
10d
Contracts Coordinator
Cheshire Wellness —Neston
- £30,000 - £50,000 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Free parking
Quick apply
Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
1d
Senior Product Manager - CRM - SaaS
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
3d
Senior Client Development Manager
Love2shop —Liverpool
- Full-time
- Hybrid work
- Sales
- Travel
- In-person
- Work from home
- Employee discount
Quick apply
2d
UK Sales Manager
COLAS ROADS UK —Warrington
- £70,000 - £85,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
9d
Private Client Advisory Senior Manager
Cooper Parry —Manchester
- Full-time
- Remote
- Supervising experience
- Mentoring
- Tax experience
Group Operations Manager
Out Lane Social —Leyland
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
- Free parking
- Store discount
Quick apply
3d
Senior Marketing Manager
DFS —Warrington
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
1d
Senior Programme Manager
Calm Abundance Advisory Group Ltd —Manchester
- £5,900 - £7,500 a month
- Full-time
- PMP
- Bachelor's degree
- Continuous improvement
Quick apply
2d
Senior Information Manager - North
Amentum —Risley
- Full-time
- Continuous improvement
- Mentoring
- Leadership
- Flexible schedule
UK Sales Manager
COLAS —Warrington
- £70,000 - £85,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
9d
Senior Vice President, OPS Business Technology Liaison Manager
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
Senior Bid Manager
Stantec —Warrington
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Annual leave
9d
Senior Client Manager
Equilibrium Financial Planning —Wilmslow
- £50,000 - £70,000 a year
- Annual leave
- Work from home
Senior Marketing Executive / Marketing Manager
Fuelius —Chester
- Full-time
- Hybrid work
- IT
- Paid training
Quick apply
Senior Contracts Manager
Glanua —Newton-le-Willows
- Full-time
- Leadership
- Mechanical knowledge
Quick apply
11d
Senior Project Manager
Glanua —Newton-le-Willows
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
Quick apply

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year
4 days ago

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building

Why work for ESB International?

Our amazing customer focus and service to our clients
Along with our deep commitment to our learners and
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

senior client manager jobs in appleton thorn, chs

Head of Customer Experience

Partnership Director

Project Manager (Senior) - Large Works

Contracts Coordinator

Service Manager

Senior Product Manager - CRM - SaaS

Senior Client Development Manager

UK Sales Manager

Private Client Advisory Senior Manager

Group Operations Manager

Senior Marketing Manager

Senior Programme Manager

Senior Information Manager - North

UK Sales Manager

Senior Vice President, OPS Business Technology Liaison Manager

Senior Bid Manager

Senior Client Manager

Senior Marketing Executive / Marketing Manager

Senior Contracts Manager

Senior Project Manager

I want to receive the latest job alerts for senior client manager in appleton thorn, chs

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