Customer service coordinator Work, Jobs in Armadale, Wln (with Salaries)

Customer Services Coordinator
Heatsafe Heating Ltd —Falkirk
- £25,000 - £28,000 a year
- Part-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
5h
Sales Operations Coordinator - Commercial Vehicles
Vanax —Glasgow
- £29,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
1d
Sales Co-ordinator
SIG Plc —Broxburn
- Sales
- Customer service
- IT
- Employee discount
Treatment Coordinator
Pain Free Dentistry Group —Carluke
- From £26,676 a year
- Full-time
- Sales
- Social media management
- Driving
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Customer Service Coordinator
Johnson Controls —Bellshill
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Operations Coordinator - 12-Month FTC
Sky —Livingston
- Full-time
- Hybrid work
- APIs
- Employee discount
7d
Office & Operations Coordinator
OAKMONT JOINERY & PROPERTY DEVELOPMENT —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Business development
- Free parking
Quick apply
3d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
12d
E-Commerce Coordinator
Edinburgh Remakery —Leith
- £30,311 - £34,434 a year
- Full-time
- Sales
- In-person
- AI
Quick apply
7d
Customer Change Coordinator - Enterprise Markets
Pragma —Glasgow
- Microsoft Excel
- Project management
- Annual leave
Social Media & Admin Coordinator *Immediate Start*
The Green Group —Glasgow
- £13.10 an hour
- Full-time
- CRM software
- Social media management
- Customer service
Quick apply
Administrative Coordinator & Front of House, Brand Ambassador (STARS) - East Kilbride
Securitas UK —East Kilbride
- £17 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
Workplace Coordinator
Mitie —Glasgow
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
10d
Sales Coordinator - 12 Months Fixed Term
Breedon Group plc —Uddingston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee assistance programme
Quick apply
EMEA Payroll Coordinator
activpayroll —Edinburgh
- Hybrid work
- Microsoft Excel
- Management
- Customer service
Quick apply

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Customer Services Coordinator

Heatsafe Heating Ltd
Falkirk

Quick apply

Job details

Part-time
£25,000 - £28,000 a year
5 hours ago

Benefits

Company pension

Qualifications

Customer service
English
Administrative experience
Organisational skills
Phone etiquette
Communication skills

Full job description

Customer Services Coordinator – Part Time, 22.5 hours a week, £25-28k pro-rata Falkirk (home based)

About the Role:

We are a small plumbing and heating business rooted in strong values and committed to providing top-quality service to our customers.

Due to significant growth driven by a growing reputation for excellence and customer satisfaction we are seeking an experienced Customer Services Coordinator.

As part of this enthusiastic and tight-knit team, you'll have the opportunity to contribute to the ongoing development and success of the business, while enjoying support and camaraderie.

You will play a crucial role in ensuring exceptional customer service and operational efficiency. As the primary point of contact for customer enquiries, you'll manage job scheduling, the ordering of materials, and provide essential administrative support.

The business is in the process of implementing a new job management system, ServiceM8, therefore the ideal candidate would have experience of this system or one that is similar.

The role is home based and we envisage the role becoming full time as the business continues to grow over the next 6 months.

Key Responsibilities:

Handle customer enquiries via phone, email, and in-person, providing accurate information on services, pricing, and scheduling using ServiceM8.
Coordinate and schedule jobs for our plumbing and heating team, optimising resource allocation and ensuring effective communication with customers about appointments.
Manage the procurement of materials and supplies, including vendor sourcing, order placement, and delivery tracking.
Provide comprehensive administrative support, including preparing quotes, maintaining records, updating databases, and generating reports.
Conduct post-service follow-ups with customers to ensure satisfaction and address any concerns.
Organise and maintain electronic and paper files for customer enquiries, job schedules, and material orders.
Collaborate with engineers, management, and suppliers to ensure smooth operations and clear communication.

Qualifications:

Proven experience in customer service or administrative support, ideally within the construction or trade industries.
Excellent verbal and written communication skills, with a talent for engaging effectively with customers and colleagues.
Strong organisational skills, meticulous attention to detail, and the ability to juggle multiple tasks efficiently.

If you are proactive and passionate about customer service, with excellent organisational skills, we would love to hear from you!

Why Join Us

Competitive salary £25,000 - £28,000 pro-rata
20 days holiday pro-rata
Pension
Be part of a small, supportive team where your ideas and input truly make a difference.
Help shape the growth of a business that values quality, teamwork, and innovation.

Pay: £25,000.00-£28,000.00 per year

Work Location: Remote

Quick apply

Refine Your Search

customer service coordinator jobs in armadale, wln

Customer Services Coordinator

Sales Operations Coordinator - Commercial Vehicles

Sales Co-ordinator

Treatment Coordinator

Customer Service Coordinator

Customer Hire & Sales Coordinator

Customer Care Coordinator

Operations Coordinator - 12-Month FTC

Office & Operations Coordinator

Helpdesk Coordinator

Helpdesk Coordinator - Night Shifts

E-Commerce Coordinator

Customer Change Coordinator - Enterprise Markets

Social Media & Admin Coordinator Immediate Start

Administrative Coordinator & Front of House, Brand Ambassador (STARS) - East Kilbride

Workplace Coordinator

Sales Coordinator - 12 Months Fixed Term

EMEA Payroll Coordinator

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