& logistics Work, Jobs in Armagh, Nir (with Salaries)

Customer Operations Manager
Maurer & Sons Ltd. —Armagh
- £3,300 - £4,600 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
6d
Transport & Logistics Manager
Envirogreen Polymers —Newry
- £40,000 - £47,500 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Free parking
- Annual leave
Quick apply
5d
Service & Logistics Representative
Fixfast Ltd —Newry
- £28,000 a year
- Full-time
- IT
- Communication skills
Quick apply
8d
Buyer
Bayview Contracts Ltd —Newry
- From £45,000 a year
- Full-time
- Windows
- In-person
- Communication skills
- Free parking
Quick apply
11d
Warehouse Operative / Order Picker
Northern Confectioners —Dungannon
- £13.32 an hour
- Full-time
- Heavy lifting
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
8d
Customer Service Agent
Around Noon —Newry
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6h
Global Logistics Manager
CDE Group —Cookstown
- Full-time
- Hybrid work
- Management
- Project management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
7d
Warehouse Operative
PJD Safety Supplies Ltd —Dungannon
- From £13 an hour
- Full-time
- Heavy lifting
- Maintenance
- Organisational skills
- Free parking
- Flexitime
Quick apply
12d
Logistics Operations Manager
Alternative Heat —Banbridge
- Full-time
Quick apply
4d
Forklift Operator
Bailey Waste Recycling NI —Lurgan
- £14 - £15 an hour
- Full-time
- Heavy lifting
- Basic maths
- Maintenance
Quick apply
Purchasing / Stores Assistant – Manufacturing
elix sourcing solutions —Cookstown
- £30,000 - £32,000 a year
- Call to connect
2d
Operations Director - Network Access Products
Cubis Systems —Lurgan
- Full-time
- Engineering
- Leadership
- Communication skills
- Referral programme
Quick apply
12d

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Transport & Logistics Manager
Envirogreen Polymers —Newry
Supporting Planner to coordinate daily vehicle schedules, driver allocations and transport resources to maximise operational efficiency and customer service.
£40,000 - £47,500 a year
Quick apply
5d
Logistics Operations Manager
LS Motion Global Logistics Ltd —Lisburn
Keep customers informed and work quickly to resolve delays, shortages or documentation problems. Oversee daily logistics, transport and distribution activities…
£2,800 - £3,417 a month
Quick apply

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Customer Operations Manager

Maurer & Sons Ltd.
Armagh

Quick apply

Job details

Permanent | Full-time
£3,300 - £4,600 a month
6 days ago

Benefits

Free parking
Health & wellbeing programme
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Business Management
Microsoft Excel
Microsoft Outlook
Management
Customer service
Microsoft Office
Analysis skills
Bachelor's degree
Business
Leadership
Communication skills

Full job description

Job Summary

Maurer & Sons Ltd. is seeking an experienced, customer-focused, and results-driven Customer Operations Manager to lead our customer operations function in Armagh.

As the Customer Operations Manager, you will oversee the daily delivery of customer support and operational services, ensuring exceptional customer experiences, efficient processes, and high-performing teams. You will collaborate with senior leadership and cross-functional departments to optimize service delivery, improve operational performance, and strengthen long-term customer relationships.

This opportunity is ideal for professionals with experience in customer operations, customer service management, business operations, BPO, contact centres, logistics, professional services, or client success who are looking to make a meaningful impact within a growing organisation.

What You'll Do

Lead and manage the daily operations of the customer service and customer operations teams.
Develop and implement operational strategies that improve customer satisfaction and business performance.
Monitor operational KPIs, service levels, response times, and customer satisfaction metrics.
Coach, mentor, and develop team leaders and customer support professionals.
Manage escalated customer concerns and ensure timely, professional resolution.
Collaborate with sales, logistics, finance, IT, and operations teams to deliver seamless customer experiences.
Oversee workforce planning, scheduling, and resource allocation.
Prepare operational reports, performance dashboards, and executive summaries.
Analyze customer feedback and operational data to identify improvement opportunities.
Implement process improvements that enhance efficiency and service quality.
Support recruitment, onboarding, training, and performance management initiatives.
Ensure compliance with company policies, quality standards, and relevant regulations.
Manage operational budgets and resource utilization where appropriate.
Drive a culture of continuous improvement, accountability, and customer excellence.
Support strategic projects that strengthen operational capability and business growth.

Requirements

Previous experience as a Customer Operations Manager, Customer Service Manager, Operations Manager, Customer Success Manager, or similar leadership role.
Strong leadership, coaching, and people management experience.
Excellent communication, interpersonal, and stakeholder management skills.
Proven experience managing KPIs, service levels, and operational performance.
Strong analytical, planning, and decision-making abilities.
Experience using CRM platforms, customer service software, ERP systems, or workforce management tools.
Advanced proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
Customer-first mindset with exceptional problem-solving and conflict-resolution skills.
Ability to manage multiple priorities in a fast-paced operational environment.
Bachelor's degree in Business Management, Operations Management, Customer Service, or a related discipline is preferred.
Professional qualifications in management, customer experience, or operational excellence are advantageous but not essential.
Applicants who meet most, but not all, of the qualifications are encouraged to apply.

Pay: £3,300.00-£4,600.00 per month

Benefits:

Company pension
Flexitime
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

& logistics jobs in armagh, nir

Customer Operations Manager

Transport & Logistics Manager

Service & Logistics Representative

Buyer

Warehouse Operative / Order Picker

Customer Service Agent

Global Logistics Manager

Warehouse Operative

Logistics Operations Manager

Forklift Operator

Purchasing / Stores Assistant – Manufacturing

Operations Director - Network Access Products

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