Clinic operations manager Work, Jobs in Aylesbury, Bkm (with Salaries)

Operations Support Manager
Medivet Group Ltd —Watford
- £38,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Health care assistant
Haddenham Medical Cente —Haddenham
- £13 - £14 an hour
- Part-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Sick pay
Quick apply
7h
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
5d
Customer Services Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Senior Product Manager
Adaptix —Oxford
- Full-time
- Engineering
- No degree
- Product management
Quick apply
Change Manager
Dalcour Maclaren —Bicester
- Military
- Free parking
- Annual leave
Quick apply
LUXURY CLINIC FRONT OF HOUSE & CLIENT EXPERIENCE COORDINATOR
Olivia Cole —Milton Keynes
- £20,000 - £32,000 a year
- Part-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Flexitime
Quick apply
12d
Medical Secretary Locum (Hd hoc)
Suthergrey House Medical centre —Watford
- From £12.71 an hour
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
5h
Practice Manager - Maternity Cover
Medivet Group Ltd —Watford
- £42,000 a year
- Full-time
- Patient care
- Organisational skills
- Leadership
- Annual leave
- Employee discount
3d
Programme Manager - Digital Transformation & Customer Experience
Medivet Group Ltd —Watford
- £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Agile
10d
Locum Phlebotomist – Oxfordshire and Surrounding Areas
Sussex Pathology Limited (onedaytests.com) —Oxford
- £18 an hour
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
13d
Manufacturing Engineer
GKN Aerospace —Luton
- Free parking
- Employee assistance programme
4d
Manufacturing Engineering Manager Tooling
GKN Aerospace —Luton
- Engineering
- English
- Project management
- Free parking
- Employee assistance programme
Design Engineer
GKN Aerospace —Luton
- CAD
- Microsoft Office
- Bachelor's degree
- Free parking
- Work from home
Occupational Health Technician - Milton Keynes
Tetra Tech —Milton Keynes
- £26,000 - £30,000 a year
- Overtime
- Microsoft Office
- Driving
- Travel
Outpatients Clinical Nurse Specialist
Rennie Grove Peace Hospice Care —Watford
- £47,810 - £54,710 a year
- Full-time
- Heavy lifting
- Hospice
- Nursing
Contact Lens Optician
Boots —Hemel Hempstead
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
VacancyTitle: Outpatients Clinical Nurse Specialist
Rennie Grove Peace Hospice Care —Watford
- £47,810 - £54,710 a year
- Full-time
- Heavy lifting
- Hospice
- Nursing
Senior Design Engineer
GKN Aerospace —Luton
- Engineering
- Project management
- Travel
- Free parking
- Work from home

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Operations Support Manager

Medivet Group Ltd -
Watford

Apply Now

Job details

Full-time
£38,000 a year

Qualifications

Driving Licence
Microsoft Excel
Microsoft Outlook
Computer networking
Organisational skills
Communication skills
Workday

Full job description

Ops Support Manager
Location: Field based (working from a clinic 5 days a week)
Function: Operations
Reports To: Network Partner
Level: Manager/ Experienced Professional

Role Summary:
The Ops Support Manager is the key liaison for day-to-day clinic operations, ensuring timely resolution of issues and proactive support for our Partners and Lead Vets.
This role has no direct line management responsibility, but supports the clinics by maintaining operational excellence, coordinating recruitment and onboarding, resource planning and rotas, management of maintenance issues and ensuring compliance across all assigned clinics.
Working closely with the Network Administrator and wider network team, the Ops Support Manager drives consistency, responsiveness, and high standards across the network. They support local Practice Managers with support from their assigned clinics as required for the 24hr clinics.
This role works on a rotation (including approximately 1 in 6 weekends), ensuring the network is always covered for any requests over the weekend by at least one Ops Support Manager.

Key Responsibilities

Operational Excellence

Visit each clinic at least fortnightly, acting as the primary contact for clinics, supporting operational queries for Partners and Lead Vets, escalating to Network Partner and Network Director as required.
Support cascade of actionable communications from the centre to the clinics.
Ensure clinic teams are logging complaints and resolving them effectively within 15 days, liaising with Head of Ops Admin as required.
Ensure clinics are holding meetings covering critical topics and effectively communicating as a team.
Support clinics by ensuring transfers are managed effectively between hub & spokes and referral centres.
Escalate risks and opportunities to Network Partner/ Network Director.

Recruitment & Onboarding

Action recruitment requests and organise interviews under the direction of the Partner, Lead Vet, Network Partner and Network Director.
Ensure clinic team are supported with setting up new starters on schedules and training is completed with an excellent onboarding experience.
Coordinate BP launch days and support onboarding activities.

Resource Planning & Rotas

Complete and maintain clinic rotas 6 months in advance, in collaboration with the Network Administrator.
Create and manage ongoing changes to schedules, ensuring the clinics are fully covered, requesting locum cover as required from Network Administrator.
Support Network Administrators in scheduling BH and weekend cover for hubs and runs across network.
Track and process leave requests and absences on Workday, once approved by the Partner or Lead Vet, arranging cover and liaising with Network Administrator to support.
Ensure accurate payroll submission, including outstanding timesheets, approval of locally agreed overtime rates, one-time payments and cross-branch working.
Check Workday dashboard daily for notifications or tasks to be actioned.

Facilities & Maintenance

Support with logging and managing maintenance jobs as required by the clinics.
Support clinics in event of incidents and crisis management, escalating issues to Network Partner/ Director, as required.
Oversee accommodation administration, ensuring smooth operations and issue resolution.

Compliance and Health & Safety

Check H&S actions are completed in time across all assigned clinics, against Evotix records, including:

– Radiation and laser safety
– Risk assessments (RA)
– Visitor logs
– Fire safety
– Accident and incident reporting
– First aid provision
– H&S policies
– Water safety and audits

Inventory & Finance

Approve invoices promptly, checking against purchase orders on D365.
Review stock management processes, as per Medivet guidelines, escalating any issues to Network Director/ Network Partner.
Support stock take approval processes as required.
Approve aged IBDC requests, liaising with clinics on specific details.

Key Relationships

Network Partner (Direct Report)
Network Director (Dotted Line)
Partners and Lead Vets
Network Administrator

Skills, Knowledge & Experience

Technical / Non-Technical Skills

Strong organisational and planning skills, with the ability to manage multiple clinics effectively.
Excellent communication and relationship-building skills to engage with Partners, Lead Vets, and support teams.
High attention to detail and accuracy in rotas, payroll, and compliance documentation.
Confident using operational systems such as Workday, D365, and MS Excel and Outlook.
Proactive problem-solving and decision-making abilities, with strong accountability and follow-through.
Resilient and adaptable in a fast-paced, field-based environment.

Deep Functional / Industry Understanding

Solid understanding of operational delivery within a veterinary, healthcare, or multi-site service environment.
Knowledge of clinical operations including rota planning, resource allocation, recruitment coordination, and onboarding.
Familiarity with Health & Safety and compliance processes.
Awareness of financial and inventory control processes.
Understanding of people processes.

Length of Experience / Specific Previous Examples

Typically 3+ years’ experience in an operations, field management, or multi-site coordination role.
Proven experience supporting service delivery teams across multiple locations.

Qualifications Required

GCSEs (or equivalent) in English and Maths (essential).
Full UK driving licence required for field-based travel.

Apply Now

Refine Your Search

clinic operations manager jobs in aylesbury, bkm

Operations Support Manager

Health care assistant

Customer Service Specialist

Customer Services Specialist

Senior Product Manager

Change Manager

LUXURY CLINIC FRONT OF HOUSE & CLIENT EXPERIENCE COORDINATOR

Medical Secretary Locum (Hd hoc)

Practice Manager - Maternity Cover

Programme Manager - Digital Transformation & Customer Experience

Locum Phlebotomist – Oxfordshire and Surrounding Areas

Manufacturing Engineer

Manufacturing Engineering Manager Tooling

Design Engineer

Occupational Health Technician - Milton Keynes

Outpatients Clinical Nurse Specialist

Contact Lens Optician

VacancyTitle: Outpatients Clinical Nurse Specialist

Senior Design Engineer

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