Customer experience manager Work, Jobs in Aylesbury, Bkm (with Salaries)

Community Engagement & Operations Coordinator – Heritage Day Tours
Heritage Day Tours Ltd —Aylesbury
- £15 an hour
- Part-time
- Presentation skills
- Travel
- In-person
- Flexitime
- Work from home
Quick apply
4d
Business Administrator & Team-leader
Curtains Made Simple Ltd —Oxford
- £35,000 - £42,000 a year
- Part-time
- Management
- Analysis skills
- In-person
- Free parking
- Flexible schedule
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Sales - Sales Advisor - UK
New Look —Aylesbury
- Part-time
- Customer service
8d
Sales Colleague
Currys —Aylesbury
- £12.71 - £13.01 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
5d
Refugee and Resettlement Manager
Oxford City Council —Oxford
- £60,291 a year
- Full-time
- Budgeting
- Communication skills
Event Co-ordinator - On-Site
Makita UK —Milton Keynes
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
Quick apply
5d
Sales Assistant at Tesco
The Entertainer at Tesco —Aylesbury
- £11.15 - £12.71 an hour
- Overtime
Quick apply
Area Care Manager
Helping Hands —Oxford
- £60,000 - £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Reservations and Events Manager -Holiday Inn Hemel Hempstead
Valor Hospitality —Hemel Hempstead
- £32,000 - £34,000 a year
- Full-time
- Customer service
- Hotel
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Food and Beverage Assistant/ Team Leader
Haddenham Garden Centre Ltd —Aylesbury
- £14,540.24 - £14,660.88 a year
- Part-time
- Hospitality
- Bar
- Cleaning
- Free parking
- Employee discount
Quick apply
14d
Registration Officer Citizenship and Systems
Milton-Keynes-Council —Milton Keynes
- £33,119 - £37,563 a year
- Management
- Databases
- Presentation skills
- Annual leave
- Work from home
1d
Employment Coach
TCHC Group —Aylesbury
- £27,800 - £27,900 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Events Manager
National Brick Events —Aylesbury
- £45,000 a year
- Weekend availability
- Team management
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
1d
Customer Experience Manager
Berkley Care Group —Oxford
- £16.82 an hour
- Full-time
- Business development
- Organisational skills
- Budgeting
- Employee assistance programme
- Employee discount
Conservatory & Extension Contracts / Project Manager / Service Administrator / Store person
Custom Glaze —Milton Keynes
- £25,500 - £40,000 a year
- Full-time
- Inventory control
- Computer literacy
- Organisational skills
- Free parking
Quick apply
12d
Transport Manager
Z & S Transport —Aylesbury
- From £35,000 a year
- Part-time
- Microsoft Office
- Team management
- Organisational skills
- Flexible schedule
Quick apply
6d
Senior Marketing Manager x Eddie Abbew
Abbew Crew Ltd —Hemel Hempstead
- From £50,000 a year
- Full-time
- Hybrid work
- Social media management
- Business development
- In-person
Quick apply
9d
Telesales Staff
Edwards Beers & Wine Supplies LTD —Leighton Buzzard
- £18,000 - £21,000 a year
- Full-time
- Bar
- Microsoft Excel
- In-person
- Employee discount
Quick apply
12d

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customer experience manager jobs near aylesbury, bkm

Community Engagement & Operations Coordinator – Heritage Day Tours

Heritage Day Tours Ltd
Aylesbury

Quick apply

Job details

Part-time | Zero hours contract | Freelance
£15 an hour
4 days ago

Benefits

Flexitime
Work from home
Free or subsidised travel

Qualifications

Sales persuasion
Driving Licence
Email software
Presentation skills

Full job description

£15 per hour + business mileage | Flexible Part-Time / Casual | Buckinghamshire

About Heritage Day Tours

Heritage Day Tours is a new premium day tour company based in Buckinghamshire, offering carefully organised days out to some of England’s most beautiful and historic destinations.

Our trips are particularly designed with older adults in mind, with a strong focus on comfort, companionship, excellent organisation and genuinely warm customer service.

As we grow across Buckinghamshire, we are looking for a confident, personable and highly organised Community Engagement & Operations Coordinator to help us build relationships with local retirement communities and introduce more people to Heritage Day Tours.

This is not a purely office based administrative role.

We are looking for someone who enjoys meeting people, building relationships and representing a growing local brand, while also being organised enough to manage enquiries, bookings, follow ups and basic administration.

The Role

A major part of your role will involve visiting retirement villages, retirement developments, care communities, social groups and other organisations across Buckinghamshire.

You may attend informal coffee mornings, resident meetings and community events where you will introduce Heritage Day Tours, explain our upcoming trips, answer questions and help interested customers make bookings.

You will become one of the main faces of Heritage Day Tours within the local community.

Your responsibilities may include:

Visiting retirement villages and older person communities across Buckinghamshire
Attending and hosting informal coffee mornings and introductory sessions
Presenting Heritage Day Tours and our upcoming trips to small groups
Building strong relationships with community managers, activity coordinators and residents
Following up enquiries and prospective customers
Helping convert interest into confirmed tour bookings
Assisting customers with the booking process
Taking payments using a company payment terminal where required
Responding to emails and telephone enquiries
Maintaining accurate records of contacts, visits, enquiries and bookings
Helping coordinate community visits and outreach schedules
Providing general administrative and operational support to the Directors
Feeding back customer comments and opportunities to help us improve and grow
Representing Heritage Day Tours professionally throughout Buckinghamshire

Who We're Looking For

This role would suit someone who is naturally warm, confident, proactive and extremely comfortable talking to people.

We are particularly interested in candidates who can walk into a room of people they have never met, introduce themselves confidently, start conversations and make people feel immediately comfortable.

The ideal candidate will be:

Warm, friendly and approachable
Confident speaking to individuals and small groups
Comfortable interacting with older adults
Persuasive and commercially aware without being pushy
Excellent at building relationships
Highly organised and dependable
Able to work independently without constant supervision
Comfortable using email, spreadsheets and basic administrative systems
Confident handling customer enquiries and bookings
Professional and well presented
Able to manage their own schedule effectively
Enthusiastic about helping a new local company grow

Experience in community engagement, care, retirement living, hospitality, tourism, sales, events, customer service, activities coordination or administration would be particularly advantageous.

Experience organising community events, coffee mornings, activities or excursions for older adults would be especially relevant.

A full UK driving licence and access to a vehicle are strongly preferred, as regular travel around Buckinghamshire will form an important part of the position.

Working With Heritage Day Tours

This will initially be a flexible, part-time position, with hours increasing according to business requirements and the success of our community outreach programme.

Some administrative work may be completed remotely, while a significant part of the role will involve travelling to communities across Buckinghamshire.

You will receive:

£15 per hour
Business mileage reimbursement for authorised work travel
Company phone/email access where required
Heritage Day Tours uniform for community visits
Full training on our tours, booking process and customer experience
Flexible working arrangements
Opportunity for increased hours as Heritage Day Tours grows
Genuine potential to develop into a more senior Community Engagement / Operations position as the business expands

How to Apply

Please submit your CV together with a short introduction answering the following:

Why do you think you would be particularly good at representing Heritage Day Tours within retirement communities and encouraging people to join our trips?

We would especially like to hear about any experience you have involving:

older adults, community engagement, sales, customer service, events, activities, excursions, administration or speaking to groups.

Shortlisted candidates will be invited to an formal interview with the Directors of Heritage Day Tours and may be asked to complete a short practical scenario demonstrating how they would introduce Heritage Day Tours to a group of prospective customers.

Pay: £15.00 per hour

Work location: Aylesbury/ Travelling throughout Buckinghamshire

Pay: £15.00 per hour

Benefits:

Flexitime
Free or subsidised travel
Work from home

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in aylesbury, bkm

Community Engagement & Operations Coordinator – Heritage Day Tours

Business Administrator & Team-leader

Contact Centre Operations Manager

Sales - Sales Advisor - UK

Sales Colleague

Maintenance and Contracts Co-ordinator - Full Time

Refugee and Resettlement Manager

Event Co-ordinator - On-Site

Sales Assistant at Tesco

Area Care Manager

Reservations and Events Manager -Holiday Inn Hemel Hempstead

Food and Beverage Assistant/ Team Leader

Registration Officer Citizenship and Systems

Employment Coach

Events Manager

Customer Experience Manager

Conservatory & Extension Contracts / Project Manager / Service Administrator / Store person

Transport Manager

Senior Marketing Manager x Eddie Abbew

Telesales Staff

I want to receive the latest job alerts for customer experience manager in aylesbury, bkm

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