Technical support specialist Work, Jobs in Aylesbury, Bkm (with Salaries)

Training Administrator
Mercedes-Benz Group —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
1d
OT Systems Administrator Specialist - Laboratory Systems
Lonza —Slough
- Full-time
- Windows
- No degree
- Travel
- Relocation assistance
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Cyber Security Specialist Operational
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £49,387 - £56,515 a year
- Full-time
- Mentoring
- Communication skills
- Annual leave
11d
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Technical Sales & Parts Administrator
Mercury Hampton Ltd —Aylesbury
- £30,000 - £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Microsoft Office
Quick apply
11d
Workplace Technology Manager
PEXA Group —Thame
- £70,000 - £80,000 a year
- Hybrid work
- Management
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
4d
Technical Support Specialist (Control Systems)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Hybrid work
- Engineering
- Python
- Annual leave
Quick apply
Automation Specialist
Blue Asbestos Limited —Hemel Hempstead
- From £45,000 a year
- Full-time
- Organisational skills
- APIs
- Construction
Quick apply
1d
Technical Support Specialist (Hardware)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Engineering
- Annual leave
Quick apply
1d
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
7d
Information Officer
Network Rail —Milton Keynes
- £29,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
12d
Health, Safety and Fire Practitioner (HMP Grendon and HMPYOI Aylesbury)
Ministry of Justice —Aylesbury
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
4d
Technical Service Specialist
Medtronic —Watford
- £36,800 - £55,200 a year
- Full-time
- Maintenance
Waste Management - Specialist Production Instructor (SPI): Waste Management & Recycling - HMP Aylesbury
Ministry of Justice —Aylesbury
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Basic maths
- English
- Supervising experience
- Annual leave
12d
Materials Quality Technologist
WJ Products —Milton Keynes
- £23,500 - £27,000 a year
- Full-time
- Computer literacy
- Laboratory experience
- Analysis skills
- Free parking
- Annual leave
Quick apply
Partnerships and Impact Officer
Heart of Bucks —Aylesbury
- £26,228 - £31,026 a year
- Monday to Friday
- Hybrid work
- Management
- Travel
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Junior Trim and Assembly Technician
Cadillac Formula 1® Team —Silverstone
- Assembly
- Annual leave
Quick apply
7h
Environmental Advisor - Milton Keynes
AG Barr —Milton Keynes
- £37,500 - £40,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee discount
Quick apply
11d

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Training Administrator

Mercedes-Benz Group -
Milton Keynes

Quick apply

Job details

Full-time | Fixed term contract
Up to £30,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Work from home
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Analysis skills
IT
LMS
Communication skills

Full job description

**Maternity Cover | 12 months | Perm opportunity**

Calex is a specialist training and consultancy organisation contracted to a number of market leading automotive manufacturers. We are seeking to recruit a Training Administrator (12 month maternity cover) to join the team at the Mercedes-Benz Training Centre in Milton Keynes.

The successful candidate will join a small team responsible for the administration of Technical Training on behalf of Mercedes Cars and Vans. This includes course scheduling, delegate communication, accommodation management, and maintaining and updating the Learner Management System.

The Mercedes-Benz Training Centre is responsible for delivering training to the Mercedes-Benz Retailer/Dealer network in the UK and delivers training from its state-of-the-art facility in Milton Keynes.

Candidates should ideally be able to demonstrate a minimum of 12 months in a similar administrative role, and possess excellent organisation, communication, and analytical skills. Customer service experience is also highly desirable.

The candidate will also be responsible for:

Book and schedule training for retail network delegates and issue joining instructions
Respond to inbound enquiries via phone and email, offering excellent support, advice, and guidance in every interaction – representing the brand in a professional way
Maintain professional relationships with customers/retailers, and all internal and external training stakeholders
Work toward course fill targets, using different techniques to communicate courses to retail managers and delegates
Update and maintain delegate attendance records
Invoice retailers for training
Monitor and follow up all ‘no shows’ and course cancellations and apply appropriate charging
Proactively rebook delegates and update the relevant records in the Learner Management System (LMS)
Keep the LMS up to date with training information, training results etc
Prepare course materials for Trainers
Assist with the development of and recommend administrative processes and procedures to ensure efficiency
Support with the preparation and delivery of regular and ad hoc reports including capacity reports and wait list reports
Support the creation and updating of processes, and process documentation
Follow all Mercedes-Benz Policies and Procedures, paying particular attention to confidentiality and GDPR good practice and rules
Attend regular team meetings and record actions and meeting minutes
Provide cover for reception as necessary
All other administration support as necessary to deliver the requirement of the role – completing all activities in a timely, and professional manner

Key Technical Skills / Competencies:

A minimum of 12 months administration experience (Essential), ideally gained in a similar role
Strong administration skills (Essential)
Proficient with IT, including Microsoft Outlook, Excel, Word, and PowerPoint (Essential)
Ability to communicate effectively both face to face and via telephone and email (Essential)
Experience in using Learning Management Systems (LMS) (Desirable)

Key Behavioural Competencies:

Organised and able to prioritise workloads in order to meet deadlines
Excellent administrative skills (including reporting, formal document publication, and presentation)
Learns quickly, with an ability to troubleshoot problems
Good verbal and written communication skills
Highly organised with an excellent attention to detail
Adaptable to change
Able to make independent judgements/decisions within established guidelines/systems process or remit

Employment

The successful candidate will be employed by Calex UK (www.calexuk.com). Calex is a specialist automotive training provider and provide training staff including Technical Trainers and Administrators to Mercedes-Benz in the UK. The Training Administrator will join an established team, based at the Mercedes Training Centre in Milton Keynes.

Place of Work

Mercedes-Benz Training Centre, Tongwell, Milton Keynes, MK15 8BA. There may also be times when it may be necessary to work from home, or from an alternative client location (such as a Mercedes Retailer).

Salary & Benefits

Up to £30,000 DOE. 25 Days Paid Annual Leave. Calex Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme).

Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.

Additional Information: We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff and apprentices to share this commitment. The successful applicant will be subject to an enhanced DBS check (with children’s barred list check).

This role will require the successful candidates to engage in regulated activity relevant to children. It is an offence to apply for this role if you (the applicant) are barred from engaging in regulated activity relevant to children.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

The successful applicant will assume a level of safeguarding responsibility as a part of the wider team operation.

Employment will be subject to the receipt of satisfactory references and completion of all necessary safeguarding checks, and employment check, including an online search.

To apply please provide a full and up to date copy of your CV together with a covering letter detailing why you feel you would be suitable for this role.

Unfortunately, we cannot respond to everyone. If you have not heard back from us with 14 days your application will not have been successful.

Applicants can view the Mercedes-Benz child protection policy and practices and policy on employment of ex-offenders via the following link https://mercedes-benztraining.co.uk/policies

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in aylesbury, bkm

Training Administrator

OT Systems Administrator Specialist - Laboratory Systems

Technical Support Center Engineer

Cyber Security Specialist Operational

Support Technician

Technical Sales & Parts Administrator

Workplace Technology Manager

Technical Support Specialist (Control Systems)

Automation Specialist

Technical Support Specialist (Hardware)

IT End-User Support Specialist

IT 2nd Line Support Engineer

Information Officer

Health, Safety and Fire Practitioner (HMP Grendon and HMPYOI Aylesbury)

Technical Service Specialist

Waste Management - Specialist Production Instructor (SPI): Waste Management & Recycling - HMP Aylesbury

Materials Quality Technologist

Partnerships and Impact Officer

Junior Trim and Assembly Technician

Environmental Advisor - Milton Keynes

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