Head of customer experience Work, Jobs in Aylesford, Ken (with Salaries)

Production Manager
Energy Solutions —Aylesford
- From £45,000 a year
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
Quick apply
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Head of Housing
Royal British Veterans Enterprise —Aylesford
- Up to £60,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
2d
Parking Services Manager
Maidstone Borough Council —Maidstone
- £61,077 - £69,351 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
2d
Relationship & Engagement Lead
Psicon —Canterbury
- £31,677 - £37,250 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
3d
Head of Customer Support & Quality Assurance
Datr Technologies Limited —Ashford
- £37,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Management
- English
- Supervising experience
Quick apply
5d
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Visiting Estate Manager
ELM Group —Royal Tunbridge Wells
- £12,355 a year
- Part-time
- Customer service
- Maintenance
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
Head of Customer Experience - B2B Logistics
The Growth Foundation —Tonbridge
- Hybrid work
- Continuous improvement
- AI
- Leadership
Quick apply
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Operative
Qualitex Supplies —Aylesford
- Monday to Friday
- Warehouse experience
Health & Fitness Manager
Village Hotels - Maidstone - Leisure —Maidstone
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13h
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
9d
Assistant Property Manager
The Acorn Group —Bromley
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
Customer Service Administrator / Internal Sales
Specialist Blinds —Ashford
- Up to £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
13d
Sales Manager - London and South East
PYRAMID DISPLAY MATERIALS LTD —Sidcup
- £50,000 - £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Neighbourhood Advisor
Golding Homes —Maidstone
- £39,939 a year
- Full-time
- Customer service
- IT
- Annual leave
- Employee discount
5d
Head of Systems and Data
Commercial Services Group —West Malling
- £60,000 a year
- Full-time
- Hybrid work
- Management
- No degree
- Leadership
- Annual leave
Quick apply
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Customer service
- English
- Data entry
- Profit sharing
- Employee discount
Quick apply
3d

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Production Manager

Energy Solutions
Aylesford

Quick apply

Job details

Permanent | Full-time
From £45,000 a year

Benefits

Private medical insurance

Qualifications

Engineering
ERP systems
MRP
Bachelor's degree
Team management
Quality control
Supply chain management
Human resources
Leadership

Full job description

Energy Solutions is a leading provider of fully integrated power, monitoring, and control systems in the marine, vehicle, and off-grid markets. Our innovative solutions have given focus for many years towards a sustainable and resilient energy future with hybrid renewable energy systems (HRES) gaining more attraction to our clients.

Established for 30 years, our success has been achieved because of our people, and their innovation continues to drive us forward. We research, design and manufacture in-house, and boast an exceptionally talented team, providing solutions in diverse markets across the UK and internationally.

Energy Solutions is going through a period of extensive growth, and the need has arisen to add a talented Production Manager to the team to head up General Production.

General Production is the area of Production within which the more traditional, routine ‘bench builds’ are undertaken.

Within this area you will have responsibility for the workshop which is split into panel wired products for marine and industrial customers, as well as the area responsible for building sub plates.

You will have proven experience balancing the demands of efficient, sustained production flow with the delivery of quality output. You will possess the ability to drive operational efficiency without compromising on attention to detail, ensuring every product meets the highest expectations. You will attend regular production meetings, collaborate closely with key internal stakeholders to align on priorities and ensure product volumes are supplied in a realistic and effective way. You will be confident managing competing demands, optimising processes, and maintaining rigorous quality control, whilst upholding our Company values.

Duties and Responsibilities

Production Planning and Scheduling: Work closely with the Planning team to develop and implement production schedules to meet customer requirements while minimizing costs. Coordinate with procurement and logistics to ensure timely availability of materials and resources, and work with planning to adjust schedules to respond to changes in demand or supply chain disruptions

Resource Management: Allocate personnel, equipment, and materials efficiently to optimize productivity. Monitor workforce performance, conduct team meetings, and manage inventory levels to prevent overstocking or understocking

Quality Control and Assurance: Maintain product quality standards by conducting inspections, implementing quality systems, and ensuring compliance with industry, company, and government regulations

Process Improvement: Identify inefficiencies in production workflows and implement strategies to enhance output, reduce costs, and improve safety. Introduce new production methods or technologies as needed

Team Leadership: Supervise production teams, provide training, and ensure adherence to safety and quality protocols. Motivate staff and resolve workflow issues to maintain smooth operations

Reporting and Compliance: Track production performance, prepare reports for senior management, and ensure compliance with environmental, health, and safety regulations

Role Responsibilities

Direct Reports

· Sub Plate Team Supervisor

· Workshop Lead (Marine)

· Workshop Lead (Industrial)

· Test/Inspection Line Leader (shared)

Key Internal Relationships

· Production Manager (responsible for the other side of Production, BESS Units)

· Production team

· Planning Manager

· Operations team

· Sales team

· Engineering team

· Exec team

Key External Relationships

· Customers/Suppliers where relevant

Requirements for the Role

Qualifications and experience

Strong leadership and team management abilities developed from experience within a similar role
Excellent problem-solving and decision-making skills
Working knowledge of production processes, lean manufacturing, and quality control
Good working knowledge of Health and Safety (an IOSH qualification would be an advantage)
Ability to effectively communicate and coordinate across departments
Commercial awareness
Experience in undertaking HR meetings, including Investigations/Disciplinary/Grievance/Managing Change/RTW/Sickness Absence/Capability
Desirable: Bachelor’s degree (or equivalent) in Industrial Engineering, Business Management/Administration, Supply Chain Management, or related fields;

Knowledge and technical skills

Experience with ERP or MRP systems
Experience working within an Engineering environment, ideally having progressed through ‘the ranks’ to a similar level (enabling a shared experience)
Ability to read and interpret basic engineering drawings
Ability to manage budgets, schedules, and resources efficiently
Desirable: lean manufacturing or Six Sigma certification

Other requirements

Experience working within an ISO certified environment

Our Values

Energy Solutions is delighted to recognise our staff-led values, introduced to ensure everyone is aligned with our beliefs and ideas to best serve employees and customers.

We are in business to serve industries with the energy solutions they need to thrive. We win as a team, and we respect each other, our clients, and our environment. We strive to deliver quality and excellence on all fronts consistently. We are a brand that embraces diversity and inclusion, and we are passionate about our planet.

EXCELLENCE

RESPECT

DIVERSITY & INCLUSION

SUSTAINABILITY

QUALITY

Employee Benefits

At Energy Solutions we offer a comprehensive benefits package designed to support your well-being, both inside and outside of work. From awards to help you excel to private healthcare, we ensure that you have everything you need to thrive.

Our Recruitment Commitments

Personal Information

As part of the recruitment process, the Company collects and processes personal information, or personal data, relating to job applicants. This personal information may be held by the Company on paper or in electronic format.

The Company is committed to being transparent about how it handles your personal information, to protecting the privacy and security of your personal information and to meeting its data protection obligations under the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018.

Our privacy notice applies to all job applicants, whether they apply for a role directly or indirectly through an employment agency. It is non-contractual. For further information please contact the HR Department.

Our Equality Commitment

We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger.

Pay: From £45,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in aylesford, ken

Production Manager

Senior Project Manager

Head of Housing

Parking Services Manager

Relationship & Engagement Lead

Head of Customer Support & Quality Assurance

Centre Coordinator & DDSL

Visiting Estate Manager

Head of Customer Experience - B2B Logistics

Events Coordinator

Warehouse Operative

Health & Fitness Manager

Head Of Operations

Assistant Property Manager

Customer Service Administrator / Internal Sales

Sales Manager - London and South East

Neighbourhood Advisor

Head of Systems and Data

Data Enrichment Manager

Customer Service Coordinator

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