Software development & Work, Jobs in Aylesham, Ken (with Salaries)

2nd Line Support Technician
Primary Technologies (S.E) Ltd —Folkestone
- From £27,000 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Bookkeeper/Administration
Proactive Development —Folkestone
- £35,000 - £40,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
7d
Sales Executive
ParkerSteel Ltd —Canterbury
- £30,000 - £32,000 a year
- Full-time
- Salesforce
- Business development
- Organisational skills
Quick apply
14d
IT Service Desk Apprentice
QA Apprenticeships —Dover
- £23,151.50 a year
- Hybrid work
- Microsoft Word
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Electronics Design Engineer
QinetiQ —Ashford
- Full-time
- No degree
- Mentoring
- Employee discount
Senior Engineer / Project Manager
Coinford Ltd —Dover
- Full-time
- CAD
- Engineering
- First Aid Certification
10d
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Communication skills
Quick apply
Chief Executive Officer
The Folkestone Leas Lift Company CIO —Folkestone
- £65,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Recruiting
Quick apply
6d
Customs Clearance/Transit Co-ordinator
The Custom House (Transit) Ltd —Ashford
- £26,500 - £29,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Sick pay
Quick apply
2d
CAD Technician – Ashford
Tony Gee and Partners LLP —Ashford
- Annual leave
- Employee assistance programme
Software/Firmware Engineer
Instro Precision —Sandwich
- Full-time
- Computer Science
- Engineering
- Communication skills
- Profit sharing
Customer Service Coordinator
Charles River Laboratories —Margate
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Writing skills
- Free parking
2d
CNC Machinist/Programmer/Setter
NIC Instruments Ltd —Folkestone
- Microsoft Word
- Engineering
- Continuous improvement
Specifications Technologist
Puratos Fourayes —Sittingbourne
- £33,745 a year
- Full-time
- Bakery
- Bachelor's degree
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
NFU Mutual Canterbury and Sittingbourne —Canterbury
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
2d
Estimator
The Collective Agency London Limited —Folkestone
- £38,000 - £45,000 a year
- Full-time
- CRM software
- Databases
- In-person
- Annual leave
Quick apply
3d
Software Validation and Verification Engineer
Instro Precision —Sandwich
- Part-time
- Computer Science
- Engineering
- Continuous improvement
- Profit sharing
Property Inspector
Grubby Group —Whitstable
- £13 an hour
- Part-time
- Customer service
- Cleaning
- Construction experience
- Free parking
Quick apply
Software Engineer
ABACUS —Sittingbourne
- Remote
- Computer Science
- Software troubleshooting
- Engineering
Quick apply
Global Events Manager (FTC - Maternity Cover)
The Recruitment Events Co. —Canterbury
- Full-time
- Hybrid work
- Travel
- Mentoring
- Leadership
Quick apply

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software development & jobs near aylesham, ken

2nd Line Support Technician

Primary Technologies (S.E) Ltd
Folkestone

Quick apply

Job details

Permanent | Full-time
From £27,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events

Qualifications

Microsoft Windows Server
Technical troubleshooting
ConnectWise
Desktop support
TCP
User account provisioning
LAN
Ticket management
Network infrastructure
User account management
Firewall
IT permissions management
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
IP networking
Customer support
Application support
Communication skills
Remote diagnostics
Intune

Full job description

About Primary Technologies (S.E.) Ltd:

The company was formed in 2011 and offers a diverse range of services and products primarily to education. Our consultants and technicians pride themselves on providing the very best personal service possible to schools in East Kent.

We design, supply, install, repair, maintain and configure IT systems to around 60 schools and businesses in the Kent area with our support personnel offering a friendly, personal service to provide a familiar face for your local IT support in East Kent.

Overview

We are seeking a dedicated and technically proficient 2nd Line Support Technician to join our IT support team. This role involves providing advanced technical assistance to our customers end-users, hardware and software issues, and ensuring the smooth operation of IT systems across our customers organisation. The ideal candidate will possess strong communication skills, a comprehensive understanding of computer networking, operating systems, and support tools, and a customer-focused approach to problem-solving. This position offers an excellent opportunity for career development within a dynamic IT environment.

Duties

Provide advanced technical support for desktop and server environments, including troubleshooting issues related to Microsoft Windows Server, Windows 11 and other operating systems.
Resolve complex hardware and software problems by analysing system logs, network configurations, and user reports.
Manage Microsoft Intune & Active Directory accounts, including user creation, permissions management, and group policy implementation.
Support network infrastructure components such as LAN, VPNs, DNS, TCP/IP protocols, firewalls, and switches. Experience with Watchguard Firewalls is advantagious.
Use remote management tools such as Connectwise, Microsoft Intune to diagnose issues and deploy updates or patches efficiently.
Assist with software troubleshooting across various applications including Microsoft Office suite and specialised educational software in use in educational enviornments.
Collaborate with 1st Line support teams to escalate unresolved issues and ensure timely resolution.
Document support activities accurately in ticketing systems for future reference and reporting.
Contribute to maintaining security protocols by supporting firewall configurations and monitoring network traffic for anomalies.
Participate in system upgrades, maintenance tasks, and technical projects to improve overall IT infrastructure performance.

Qualifications

Proven experience in technical support roles specialising in computer networking, desktop support, or server administration.
Strong knowledge of operating systems including Windows (client & server), Linux, and macOS.
Familiarity with Microsoft Intune, Active Directory, DNS, TCP/IP protocols, VPNs, watchguard firewalls, and LAN/WAN architectures.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Analytical mindset with strong problem-solving abilities and attention to detail.
Relevant certifications such as CompTIA Network+, Microsoft 365 Certified: Fundamentals or equivalent are advantageous.
Ability to work independently under pressure whilst maintaining high levels of customer service standards. This role is ideal for individuals passionate about IT support who wish to develop their expertise within a supportive organisation committed to technological excellence and professional growth.

Any appointment is subject to satisfactory recruitment checks, including an enhanced Disclosure and Barring Service (DBS) check. Two references are required prior to commencement of employment. We are an equal opportunities employer.

Please note that only qualified candidates will be contacted. Thank you for your interest in this position.

Pay: From £27,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

software development & jobs in aylesham, ken

2nd Line Support Technician

Bookkeeper/Administration

Sales Executive

IT Service Desk Apprentice

Senior Electronics Design Engineer

Senior Engineer / Project Manager

Service Desk Technician

Chief Executive Officer

Customs Clearance/Transit Co-ordinator

CAD Technician – Ashford

Software/Firmware Engineer

Customer Service Coordinator

CNC Machinist/Programmer/Setter

Specifications Technologist

Customer Service Advisor

Estimator

Software Validation and Verification Engineer

Property Inspector

Software Engineer

Global Events Manager (FTC - Maternity Cover)

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