Customer experience specialist Work, Jobs in Baginton, War (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
14d
Logistics Quality Auditor
Proximo Holdings Limited —Ryton on Dunsmore
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Communication skills
- Referral programme
Quick apply
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Lead Generation Specialist
Corporate Commerical Surveyors —Bromsgrove
- From £25,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
Quick apply
Customer Interaction Specialist (Video Editor - Internal Communications)
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
11d
Vehicle Delivery Driver / Demonstrator
Proximo Holdings Limited —Ryton on Dunsmore
- £27,500 a year
- Full-time
- Driving
- Life insurance
Quick apply
Pre-Implementation Specialist
TrueCommerce —Coventry
- Remote
- Microsoft Office
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
14d
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
11d
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
Travel Experience Specialist
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Mobile Sales Advisor
FlooringSuperstore.com —Coventry
- Up to £40,000 a year
- Weekend availability
- CAD
- English
- Travel
- Free parking
- Store discount
Quick apply
7d
Home Claims Handler - Scoping Specialist
Hastings Direct —Leicester
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Fleet Delivery Specialist
Volvo Group —Warwick
- Hybrid work
- Microsoft Excel
- Travel
- IT
- Employee assistance programme
- Employee discount
Customer Services Adviser
Autotronics —Leicester
- £26,499 a year
- Full-time
- Customer service
- In-person
- Free parking
Quick apply
1d
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
Customer Account Specialist
Parker Hannifin Corporation —Coventry
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Technical Trainer & Development Specialist
Volvo Group —Warwick
- £45,000 a year
- Hybrid work
- Engineering
- Microsoft Office
- Travel
- Employee discount
13d

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customer experience specialist jobs near baginton, war

Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
14 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in baginton, war

Customer Experience Specialist

Logistics Quality Auditor

Customer Resolutions Specialist Claims

Customer Experience & Quoting Specialist

Social Value Officer

Lead Generation Specialist

Customer Interaction Specialist (Video Editor - Internal Communications)

Vehicle Delivery Driver / Demonstrator

Pre-Implementation Specialist

Technical Trainer (Solar, Battery Storage & more)

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Travel Experience Specialist

Mobile Sales Advisor

Home Claims Handler - Scoping Specialist

Metering Specialist

Fleet Delivery Specialist

Customer Services Adviser

Customer Retentions Specialist

Customer Account Specialist

Technical Trainer & Development Specialist

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