Customer service administrator Work, Jobs in Ballymena, Ant (with Salaries)

Paitent care receptionist
Highway Health Group LTD —Ballymena
- From £12.72 an hour
- Part-time
- Hospitality
- Computer literacy
- Front desk
- Free parking
- Employee discount
Quick apply
Administrator (Part-time)
HHI Home Improvements Centre —Coleraine
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Administrator
H&A MECHANICAL —Draperstown
- Microsoft Office
- Organisational skills
- Communication skills
Administrator
H&A Group —Draperstown
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
4d
Administrator
H&A Mechanical Services Ltd —Draperstown
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Accounting Administrator
BP McKeefry —Maghera
- £28,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Accounts Administrator
BP McKeefry —Maghera
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Practice Administrator
Diamond Medical Practice —Magherafelt
- £24,473.28 - £25,350.00 a year
- Full-time
- Computer literacy
- Microsoft Office
- Front desk
- Free parking
- Sick pay
Quick apply
Office Administrator/Receptionist
Oakleaf Group —Magherafelt
- £25,420 - £27,420 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Free parking
Quick apply
9d
Multi-Function Admin and Cargo Warehouse Agent Belfast International Airport
Swissport International AG —Belfast
- £13.55 an hour
- Weekend availability
- Computer literacy
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Customer Service Administrator
Landbridge LTD —Dunmurry
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Customer Services Administrator
Exertis —Belfast
- Microsoft Word
- ERP systems
- English
13h
HR Graduate / Talent Administrator Expected to Travel to Cookstown/Monkstown 2 days a week
CDE Group —Cookstown
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
10d
Office Administrator
Nationwide Transport & Training Group Ltd —Larne
- £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Paid training
Quick apply
2d
Administrator and Cargo Warehouse Agent Belfast International Airport
Swissport International AG —Belfast
- £13.55 an hour
- Weekend availability
- Computer literacy
- English
- Continuous improvement
- Free parking
- Employee assistance programme
1d
Customer Service Administrator
Devenish Nutrition —Belfast
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Office Administrator (Part-time) AUG26
Fire Safety Solutions NI Ltd —Belfast
- From £14 an hour
- Part-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Flexible schedule
Quick apply
4d
Credit Control & Purchase Ledger Administrator
Radius Limited —Belfast
- Full-time
- Customer service
- Analysis skills
- Data entry
Quick apply
Sales Support Administrator
Woodside Logistics Group —Ballyclare
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Free parking
- Annual leave
Quick apply
Credit & Finance Administrator
Radius Limited —Belfast
- Full-time
- Customer service
- Analysis skills
- Data entry
Quick apply

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Paitent care receptionist

Highway Health Group LTD
Ballymena

Quick apply

Job details

Part-time
From £12.72 an hour

Benefits

Free parking
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Patient appointment coordination
GCSE
Patient service
Appointment booking and call handling
Front desk
Cleaning
Computer skills
Customer interaction
Patient record updating
Managing patient records

Full job description

Patient Care Coordinator

Ballymena Clinic | Full Time | £12.71 per hour

About Highway Health

Highway Health is one of Northern Ireland's fastest-growing private healthcare providers, delivering accessible, high-quality healthcare with an exceptional patient experience at the heart of everything we do.

As we continue to expand, we're looking for an outstanding Patient Care Coordinator to join our Ballymena clinic.

This isn't a typical reception role.

We're looking for someone with compassion, emotional intelligence, excellent common sense and the confidence to think independently. Someone who enjoys helping people, takes pride in their work and understands that every interaction with a patient matters.

You'll often be the first and last person our patients meet. Whether they're anxious about a scan, receiving difficult news or simply looking for reassurance, you'll play a key role in making every patient feel welcomed, cared for and supported.

The Role

As our Patient Care Coordinator, you'll be responsible for creating an outstanding patient experience from the first phone call through to the patient's visit and any follow-up communication.

You'll work closely with our clinicians and management team to ensure clinics run efficiently while maintaining the warm, compassionate environment that Highway Health is known for.

No two days are the same, so we're looking for someone who enjoys a busy environment, can prioritise effectively and remains calm under pressure.

Key Responsibilities

Welcome patients into the clinic, creating a friendly, professional and reassuring first impression.
Manage telephone, email and online enquiries.
Book and manage appointments across multiple clinicians and services.
Explain our services clearly and confidently, helping patients choose the most appropriate appointment for their needs.
Process payments and maintain accurate patient records.
Support clinicians throughout busy clinics to ensure appointments run smoothly.
Provide reassurance and emotional support to patients who may be feeling anxious or vulnerable.
Chaperone patients during appointments where appropriate, ensuring they feel comfortable, respected and supported throughout their visit.
Respond to patient queries with professionalism, empathy and confidence.
Maintain confidentiality and handle sensitive information in accordance with GDPR.
Ensure reception and waiting areas remain clean, welcoming and professional.
Identify opportunities to improve the patient experience and contribute ideas to improve clinic efficiency.
Carry out general administrative duties to support the day-to-day running of the clinic.

About You

We're far more interested in attitude than experience.

The right person will naturally be:

Kind, compassionate and approachable.
Calm under pressure.
Organised and able to prioritise a busy workload.
An excellent communicator with a warm and professional manner.
Confident using their own initiative.
Able to make sensible decisions without needing constant direction.
Comfortable using computers and learning new systems.
Reliable, trustworthy and dependable.
Positive, proactive and eager to help.

Most importantly, you'll have excellent common sense and genuinely care about people. You'll take ownership of your work, look for solutions rather than problems and always strive to provide the highest standard of patient care.

This Role Isn't For Everyone

This position would not suit someone who:

Waits to be told what to do.
Struggles to manage multiple priorities.
Doesn't enjoy working with people.
Sees reception as "just answering phones."
Lacks attention to detail or takes shortcuts.
Is uncomfortable supporting patients who may be anxious or emotional.
Doesn't enjoy a busy day

What We Offer

£12.71 per hour.
Full training and ongoing support.
A supportive and friendly team environment.
Opportunities for career progression as Highway Health continues to grow.
The opportunity to work for one of Northern Ireland's fastest-growing private healthcare providers.
A varied and rewarding role where you'll make a genuine difference to patients every day.

How to Apply

Please send your CV along with a short covering letter (maximum 300 words) telling us:

Why this role interests you.
Why you believe you'd be a great fit for Highway Health.
Do not use AI for covering letter

We understand that the best people don't always come from healthcare. If you've worked in hospitality, aviation, retail, customer service or another role where compassion, professionalism and exceptional people skills were essential, we'd still love to hear from you. We can teach systems and processes but kindness, empathy and a genuine desire to help others are qualities that can't be taught.

Pay: From £12.72 per hour

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in ballymena, ant

Paitent care receptionist

Administrator (Part-time)

Administrator

Administrator

Administrator

Accounting Administrator

Accounts Administrator

Practice Administrator

Office Administrator/Receptionist

Multi-Function Admin and Cargo Warehouse Agent Belfast International Airport

Customer Service Administrator

Customer Services Administrator

HR Graduate / Talent Administrator Expected to Travel to Cookstown/Monkstown 2 days a week

Office Administrator

Administrator and Cargo Warehouse Agent Belfast International Airport

Customer Service Administrator

Office Administrator (Part-time) AUG26

Credit Control & Purchase Ledger Administrator

Sales Support Administrator

Credit & Finance Administrator

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