Customer care Work, Jobs in Bargoed, Cay (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Accounts & Office Administrator
GMI Electrical Ltd —Nelson
- £13 - £15 an hour
- Full-time
- Customer service
- Microsoft Office
- QuickBooks
- Flexible schedule
Quick apply
8d
Tesco Travel Money Advisor
Travelex —Ystrad Mynach
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
8d
Sales Office Administrator
Royal Marble —Caerphilly
- £26,500 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
1d
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
10d
Receptionist - Part Time
New House Hotel —Lisvane
- £13.26 an hour
- Part-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
Quick apply
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
2d
Customer Support Administrator
Tri-Wall UK Ltd —Monmouth
- £25,000 - £26,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
10d
In Store Team Member
Domino's —Ebbw Vale
- Part-time
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Team Member
NEXT —Merthyr Tydfil
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Customer Service Advisor
EE —Cardiff
- £26,116 a year
- Full-time
- Annual leave
Customer Voice Coordinator
Bron Afon Community Housing —Cwmbran
- £30,404 a year
- Full-time
4d
Sales Assistant
HMV Group —Cardiff
- Part-time
1d
Sales Administrator
Karina Krafts Ltd —Hengoed
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Quick apply
4d
Hotel Receptionist (Front Office)
Lanelay Hall Hotel & Spa —Pontyclun
- £12.80 an hour
- Weekend availability
- Hospitality
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
Switchboard Operator
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- Customer service
- English
- Organisational skills
- Paid training
2d
Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Team Member
KFC —Blackwood
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
14d
Barista
Costa Limited —Newport
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
3h
Customer Sales Advisor
Halfords —Llantrisant
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme

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customer care jobs near bargoed, cay

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care jobs in bargoed, cay

Claims/ Customer Experience Coordinator

Accounts & Office Administrator

Tesco Travel Money Advisor

Sales Office Administrator

Customer Service Advisor

Receptionist - Part Time

Customer Service Assistant

Customer Support Administrator

In Store Team Member

Team Member

Customer Service Advisor

Customer Voice Coordinator

Sales Assistant

Sales Administrator

Hotel Receptionist (Front Office)

Switchboard Operator

Onboarding Specialist

Team Member

Barista

Customer Sales Advisor

I want to receive the latest job alerts for customer care in bargoed, cay

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