Service manager Work, Jobs in Barnard Castle, Dur (with Salaries)

Courier Manager
William Smith Group 1832 —Barnard Castle
- £38,000 - £47,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Pharmacy Assistant
Day Lewis Pharmacy —Barnard Castle
- Part-time
- Front desk
- Employee assistance programme
- Employee discount
Assistant Manager
Savers —Barnard Castle
- £31,600 a year
- Weekend availability
- Retail management
- Employee assistance programme
- Sick pay
Quick apply
HR Business Partner
GlaxoSmithKline —Barnard Castle
- Full-time
- Project management
- No degree
13d
Service Manager
Stoneacre —Darlington
- £55,000 - £60,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
2d
Facilities Maintenance Vacancies
Amey Ltd —Barnard Castle
- Employee discount
Quick apply
14d
General Manager
Group Retreats —Darlington
- £35,000 - £45,000 a year
- Full-time
- Hotel
- In-person
- Leadership
Quick apply
1d
Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
1d
Merchandiser - Barnard Castle
Smiths News —Barnard Castle
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Planograms
- Communication skills
- Annual leave
Service Manager
Flannery Plant Hire —Darlington
- Customer service
- Maintenance
- Continuous improvement
13d
Estates Administration Coordinator
The Auckland Project —Bishop Auckland
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Databases
- Free parking
- Annual leave
Quick apply
1d
Area Manager
Lidl —Darlington
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
3d
Cleaning Operative
Property Support Services —Barnard Castle
- £13.77 an hour
- Overtime
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Learning Compliance Senior Specialist (FTC/Secondment)
GlaxoSmithKline —Barnard Castle
- Full-time
- Continuous improvement
- No degree
- Computer skills
9d
Policy Adviser- Universal Credit
HM Treasury —Darlington
- £34,820 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
People Advisor
The Danesmoor Group —Newton Aycliffe
- From £35,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Travel
- Free parking
- Employee discount
Quick apply
Deputy Team Manager - £1000 welcome payment
Positive Individual Proactive Support (PIPS) —Darlington
- £37,000 - £46,000 a year
- Full-time
- Team management
- Travel
Quick apply
Programme Manager
Provide CIC —Catterick Garrison
- £66,582 - £77,368 a year
- Full-time
- Nursing home
- Conflict management
- Recruiting
2d
Operations Manager
The Manor House Hotel —West Auckland
- Up to £32,500 a year
- Weekend availability
- Bar
- Restaurant management
- Hotel
- Free parking
- Employee discount
Quick apply
7h

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service manager jobs near barnard castle, dur

Courier Manager

William Smith Group 1832 -
Barnard Castle

Quick apply

Job details

Full-time
£38,000 - £47,000 a year
9 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Tech scheme
Employee assistance programme
Employee discount
On-site parking

Qualifications

Logistics
Internal department liaison
Complaint handling
Continuous improvement
Partnership building
Organisational skills
Management reporting
Transport experience
Negotiated procurement
Negotiation
Time management

Full job description

Job Title: Courier Manager

We're looking for an organised, commercially minded and proactive Courier Manager to take ownership of our courier network and help us deliver an outstanding service to our customers.

This is an exciting opportunity for someone who enjoys building supplier relationships, negotiating the best commercial agreements and using data to drive improvements. You'll be responsible for ensuring we use the right courier, at the right price, with the right level of service, while continually looking for ways to improve performance and reduce costs.

Working closely with our Warehouse, Customer Service and Finance teams, you'll become the company's expert on all things transport and logistics.

Key Responsibilities

You'll have overall responsibility for our courier strategy and day-to-day courier management, including:

Developing and maintaining the company's courier strategy to ensure we're using the most appropriate carriers and service levels.
Building and managing strong relationships with our courier partners.
Negotiating pricing, contracts and service level agreements.
Monitoring courier performance and holding regular performance reviews.
Analysing delivery performance, costs and trends to identify opportunities for improvement.
Managing courier-related customer complaints, including lost, damaged or delayed deliveries.
Raising, monitoring and resolving courier claims, ensuring claims are submitted within required timescales.
Working closely with our Warehouse team to manage returned deliveries and investigate unlogged returns.
Reviewing courier invoices and investigating any pricing discrepancies or anomalies.
Producing reports on courier performance, costs and key performance indicators.
Identifying opportunities to improve service levels, reduce transport costs and enhance the customer experience.

What We're Looking For

We're looking for someone who is:

Commercially aware with strong negotiation skills.
Highly organised with excellent attention to detail.
Analytical and confident working with data and performance reports.
A confident communicator who can build strong supplier relationships.
Proactive, able to identify issues before they become problems.
Comfortable working across multiple departments.
Customer focused with excellent problem-solving skills.

Experience & Skills

Essential:

Previous experience in a courier, logistics, transport or supply chain role.
Experience managing supplier or courier relationships.
Strong commercial and negotiation skills.
Experience analysing performance data and producing reports.
Excellent IT skills, including Microsoft Excel.
Strong organisational and time management skills.

Desirable:

Experience within manufacturing, distribution or warehousing.
Experience managing transport contracts.
Experience handling courier claims and service investigations.
Knowledge of ERP or warehouse management systems.

What You'll Bring

You'll enjoy taking ownership, making decisions and driving improvements. You'll be equally comfortable negotiating with national courier providers as you are working with our warehouse team to resolve operational issues. You'll take pride in delivering excellent service while continually looking for smarter, more efficient ways of working.

What we offer

· Pension Scheme

· Life Assurance 6 x Salary

· Free Parking

· Employee Assistance Programmes

· Training and career development

· Holiday Purchase Scheme

· Cycle to Work Scheme

· Techscheme and Employee Discount

If you're looking for a role where you can genuinely influence how a business manages its transport network and makes a measurable impact on cost, service and customer satisfaction, we'd love to hear from you.

Location: Barnard Castle, County Durham

Job Type: Full-time

Salary: Salary: Circa £38,000 - £47,000, with flexibility depending on the experience and skills you bring to the role

To apply please send your CV with a covering letter to [email protected]

Pay: £38,000.00-£47,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking

Ability to commute/relocate:

Barnard Castle, Durham: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in barnard castle, dur

Courier Manager

Pharmacy Assistant

Assistant Manager

HR Business Partner

Service Manager

Facilities Maintenance Vacancies

General Manager

Contract Manager

Merchandiser - Barnard Castle

Service Manager

Estates Administration Coordinator

Area Manager

Cleaning Operative

Learning Compliance Senior Specialist (FTC/Secondment)

Policy Adviser- Universal Credit

Sales & Logistics Administrator

People Advisor

Deputy Team Manager - £1000 welcome payment

Programme Manager

Operations Manager

I want to receive the latest job alerts for service manager in barnard castle, dur

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