First line managers Work, Jobs in Barnwood, Gls (with Salaries)

Receptionist- Outpatients & CDC, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Communication skills
3d
Maths and English Tutor
Explore Learning —Gloucester
- £8.40 - £12.75 an hour
- Part-time
- English
- Paid training
3d
Front of House & Audience Experience Manager
The Cheltenham Trust —Cheltenham
- £34,000 - £37,000 a year
- Full-time
- Hospitality
- Supervising experience
- Continuous improvement
Quick apply
7d
Front of House & Admin Manager
270 Climbing Park —Gloucester
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
6d
Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker
Gloucestershire Action for Refugees and Asylum Seekers (GARAS) —Gloucester
- From £35,847 a year
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Sick pay
Quick apply
8d
Care Supervisors – Aspiring Registered Managers
Clarus Healthcare Ltd —Worcester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Organisational skills
- Care plans
- Sick pay
Quick apply
3d
Postperson with Driving
Royal Mail Group —Cheltenham
- Part-time
- Employee discount
Head of PATA Managed Groups
PATA —Gloucester
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Teaching
- Health & wellbeing programme
- Sick pay
Quick apply
Franchise Support & Growth Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Service Delivery Manager
Commercial —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Waste Recycling and Streetscene Officer
Gloucestershire County Council —Gloucester
- £32,597 a year
- Hybrid work
- English
- Communication skills
- Annual leave
- Employee assistance programme
8d
Transactional Finance Manager - Fixed Term Contract
UCAS —Cheltenham
- Up to £40,000 a year
- Hybrid work
- Microsoft Excel
- Management
- Supervising experience
- Free parking
- Annual leave
Quick apply
Assistant Planning Officer
Gloucestershire County Council —Gloucester
- £30,518 - £32,597 a year
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Food & Beverage Assistant
THE CALCOT COLLECTION —Painswick
- £26,593 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
2d
IT & Administrative Assistant
Roberts Limbrick Ltd —Gloucester
- IT
- Communication skills
8d
Digital Installation Engineer
Commercial —Cheltenham
- £28,463 - £32,032 a year
- Weekend availability
- Assembly
- Driving
- Travel
- Employee assistance programme
Quick apply
Property Manager
Pinnacle Group —Gloucester
- £33,000 a year
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Group Cyber Governance, Risk and Compliance Man...
Benefact Group —Gloucester
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
Plantations on Ancient Woodland Sites (PAWS) Project Officer
Forestry England —Coleford
- £33,854 a year
- Part-time
- English
- Travel
- Free parking
- Employee discount
7h
Second Line Support Analyst
HCR —Worcester
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Gym membership

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Receptionist- Outpatients & CDC, Band 2

Gloucestershire Hospitals NHS Foundation Trust -
Gloucester

Apply Now

Job details

Part-time
£25,272 a year
3 days ago

Qualifications

Communication skills

Full job description

To provide an efficient and friendly service to all patients and visitors attending outpatient departments
To record patient attendance accurately and timely, in accordance with departmental policy
To ensure patient outcomes are actioned accurately and timely, in accordance with departmental policy
Where appropriate, make follow up appointment and any associated administration, without direct supervision
Support nursing team with organisation of return transport for patients attending appointments where appropriate.
Ensure the professional image of the department and Trust is maintained at all times
Flexible approach to working hours to meet the demands of the service.
To work in collaboration with the clinical and non-clinical team members providing admin support such as stock ordering. You will also work directly with patients resolving their queries and recognise the importance of first-class communication skills to achieve patient satisfaction. The primary objective is to provide:
Excellent customer service
Effective and timely resolution of queries received
To support the Trust in providing quality care to its patients.
To work cross site support the OPD Team
Ensure the timely and accurate update of Trak, to include liaising with and response to, the Information team, and their weekly reports.
Ensure compliance with Health and Safety requirements in area of responsibility.
Any other duties as required, commensurate with the grade.
Call patients following up / confirming their appointments.

You will join a team working across 3 sites for the Trust. These include Cheltenham General Hospital, Gloucester Royal Hospital and the New Community Diagnostic Centre at Gloucester docks. You will be working both on the Reception desk to assist patients with booking in, queries and appointments. This is an exciting opportunity to be part of a team aiming to offer the best possible Outpatient care to patients.

Provide efficient and courteous reception to patients.
Check all demographics and update Patient Administration System in accordance with Trust policy, taking responsibility for patient confidentiality at all times.
Inform patients of any delays affecting the smooth running of clinics, direct them to correct waiting area, or to other departments if pre appointment tests are required e.g. x-ray.
Make appropriate follow up, clearly communicating that to patient or populate pending list in accordance with clinician request.
Book support service e.g. transport, interpreter for appointment
Deal with telephone callers professionally and timely.
Flexibility with hours and working area to provide cover for colleagues across site and department when requested.
Assist supervisor with on the job training for new staff
Complete all training in accordance with trust policy, this may mean off site attendance
Good working knowledge of trust Cancellation/DNA policy
Maintain a smart, professional appearance at all times, keep reception work area tidy, be familiar with Trust infection control policy
Deal efficiently and competently on a daily basis with complex administrative tasks often with tight deadlines.
Being the first point of contact, provide non-clinical advice and exercise own judgement when dealing with enquires and independently communicate effectively on behalf of the team to service users and other professionals.
Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and maintaining confidentiality at all times as per the Message Taking Policy and ensuring standards for customer services excellence are met.
Ensuring safeguarding correspondence and other sensitive data is processed and entered correctly and in a timely manner, always adhering to data protection regulations.
Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person’s attention in a timely manner. Stationery and equipment management including ordering and monitoring supplies
Attendance at departmental meetings.
Demonstrate daily duties to new starters and less experienced staff to support their induction.
Have knowledge of the lone working policies and procedures and maintain team contact information.
Complete the daily administrative functions.
Assess and manage own workload under the supervision of the line manager.
To highlight any risks, adverse events or near misses to the line manager.
Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date.
Ensure that all Trust wide standards are maintained and monitored to improve quality and total care to all who come in contact with the service.
Ensure your work area and equipment is left in a good working condition on a daily basis.

The elements that require actioning from your new admin employee when employed will be:

Assist in managing bookings- (This involves ringing patients prior to appointments and moving requests off appointments for patients who cannot attend and document any changes on the Radiology booking system).
Liaising with Radiology appointment team when necessary.
Good Communication skills

Apply Now

Refine Your Search

first line managers jobs in barnwood, gls

Receptionist- Outpatients & CDC, Band 2

Maths and English Tutor

Front of House & Audience Experience Manager

Front of House & Admin Manager

Domestic Abuse and Sexual Violence (DASV) Lead Advice Worker

Care Supervisors – Aspiring Registered Managers

Postperson with Driving

Head of PATA Managed Groups

Franchise Support & Growth Manager - Education

Service Delivery Manager

Waste Recycling and Streetscene Officer

Transactional Finance Manager - Fixed Term Contract

Assistant Planning Officer

Food & Beverage Assistant

IT & Administrative Assistant

Digital Installation Engineer

Property Manager

Group Cyber Governance, Risk and Compliance Man...

Plantations on Ancient Woodland Sites (PAWS) Project Officer

Second Line Support Analyst

I want to receive the latest job alerts for first line managers in barnwood, gls

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