Customer experience manager Work, Jobs in Barrowford, Lan (with Salaries)

Operational Customer Account Manager
Pursuit Aerospace —Barrowford
- Full-time
- Microsoft Excel
- Presentation skills
- Organisational skills
Quick apply
Car Sales Executive
Simpsons SKODA —Colne
- £45,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
Property Manager
Keenans Estate Agents Limited —Burnley
- £24,420 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Databases
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Shift Manager
Greggs —Colne
- £13.80 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Coffee Shop Supervisor
Boundary Outlet —Colne
- £13.10 an hour
- Full-time
- Supervising experience
- Team management
- Training & development
- Free parking
- Store discount
Production Manager
Velocity Composites Plc —Burnley
- £50,000 - £60,000 a year
- Full-time
- Engineering
- Continuous improvement
- Team management
- Free parking
- Bereavement leave
Quick apply
SPAR Netherfield Road - Store Supervisor
James Hall & Co Ltd —Nelson
- Part-time
- Customer service
- Retail management
- Employee discount
- Life insurance
Quick apply
1d
Sales Office Administrator
Surteco UK Ltd —Burnley
- £24,500 - £26,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Cafe Manager - Nelson
Morrisons —Nelson
- Hospitality
- Customer service
- Team management
- Employee discount
Quick apply
Customer Experience Manager
Sainsbury's —Burnley
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
8d
Service Manager
Vertu Motors —Nelson
- £50,000 - £70,000 a year
- Weekend availability
- Customer service
- Continuous improvement
- Employee discount
Quick apply
10d
Data Inputter (Nights) - 15 hours per week
William Jackson Food Group —Nelson
- Part-time
- Bakery
- Communication skills
- Employee discount
Quick apply
4d
New Car Sales Manager
Simpsons SKODA —Colne
- £35,000 - £65,000 a year
- Full-time
- Customer service
- In-person
- Training & development
- Annual leave
- Employee discount
Quick apply
Customer Service Administrator (6 Month FTC)
Sell UK Property Ltd —Burnley
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
General Manager
Holmes Mill —Clitheroe
- Up to £45,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Health & wellbeing programme
- Employee discount
Quick apply
Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Burnley
- £35,875 a year
- Full-time
- Business development
- Presentation skills
- Referral programme
Quick apply
Barista - Store# 86941, COLNE SAINSBURY'S
Starbucks —Colne
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Store Manager
Aldi —Burnley
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Sales Manager
Prolight Concepts Group —Colne
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Business development
- Analysis skills
- Free parking
Quick apply
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply

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customer experience manager jobs near barrowford, lan

Operational Customer Account Manager

Pursuit Aerospace -
Barrowford

Quick apply

Job details

Full-time

Qualifications

Microsoft Excel
Client engagement
Stakeholder liaison
Internal department liaison
Presentation skills
Customer relationship management
Risk management
Organisational skills
Relationship management
Management reporting
Customer interaction
Multidisciplinary collaboration
Manufacturing
Account management

Full job description

About Us:

As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality.

The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products.

Role Profile

Reporting to the Business Unit Leader, the account manager serves as the key liaison between the customer and the internal manufacturing operations. This role is responsible for managing strategic customer accounts, ensuring production schedules align with customer requirements, and driving operational excellence to meet service, quality, and delivery targets. The ideal candidate combines strong relationship-building skills with a deep understanding of manufacturing processes and operational workflows.

Key Accountabilities and Responsibilities

Promote and participate in a proactive, positive Environment, Health & Safety (EHS) culture across the site.
Develop and maintain strong relationships with key customers through regular, professional engagement.
Serve as the primary liaison between the business and assigned customer accounts, ensuring clear communication and issue resolution.
Collaborate with Engineering and Estimating teams to ensure quotations are accurate, compliant, and delivered to customers in a timely manner.
Coordinate with functional and operational leaders to resolve contractual issues that could impact the business's ability to meet its objectives.
Work closely with operations teams to manage and mitigate risks associated with late deliveries or potential contractual liabilities.
Monitor account performance and health, preparing and presenting regular KPI reports to internal stakeholders.
Prepare and submit cost recovery claims (e.g., tooling charges, compensation claims) to ensure timely customer payments.
Share responsibility with the Operations Leader for customer liaison, ensuring a consistent, high-profile, and professional interface with clients.
Undertake additional duties as required, in line with the role and individual capabilities.

Person Specification

Ability to build relationships with ease – both internally and externally.
Strong organisational skills with the ability to hit key milestones.
Ability to work on own initiative and within a team environment, with specific experience of working across functional teams.
Ability to communicate in an effective manner to different levels within the organisation.

Previous aviation / aerospace manufacturing experience and / or technical experience or equivalent.
Previous experience of operating at a strategic level.
Customer orientated.
Solid understanding of Microsoft Excel.
Strong presentation skills.

Quick apply

Refine Your Search

customer experience manager jobs in barrowford, lan

Operational Customer Account Manager

Car Sales Executive

Property Manager

Shift Manager

Coffee Shop Supervisor

Production Manager

SPAR Netherfield Road - Store Supervisor

Sales Office Administrator

Cafe Manager - Nelson

Customer Experience Manager

Service Manager

Data Inputter (Nights) - 15 hours per week

New Car Sales Manager

Customer Service Administrator (6 Month FTC)

General Manager

Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped

Barista - Store# 86941, COLNE SAINSBURY'S

Store Manager

Sales Manager

Food Service Area Manager / Brand Manager

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