Liaison Work, Jobs in Barwell, Lec (with Salaries)

Resident Liaison Officer
Lawtech Group —Leicester
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6h
Travellers Liaison Officer
Leicestershire County Council —Leicester
- £32,070 - £34,359 a year
- Part-time
- Hybrid work
- English
- Communication skills
- Negotiation
- Flexible schedule
Project Coordinator
Fusion Electrics Ltd —Leicester
- £25,000 - £28,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Customer service
- Supervising experience
- Leadership
Quick apply
14d
Team Manager- Central Access Point and Criminal Justice Liaison and Diversion Service
Leicestershire Partnership NHS Trust —Leicester
- £57,528 - £64,750 a year
- Free parking
11d
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
Domestic Abuse Practitioner
Panahghar —Leicester
- £13.10 an hour
- Part-time
- Working with children
- Bachelor's degree
- No degree
- Health & wellbeing programme
- Annual leave
Quick apply
Bakery NPD Technologist
Guenther Bakeries —Coventry
- Up to £36,400 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bakery
- Free parking
- Employee discount
Quick apply
Investigations Manager [QA]
BBC —Birmingham
- £63,000 - £94,000 a year
- Full-time
- Analysis skills
3d
Area Team Leader
Amicus Trust —Leicester
- £33,118.47 a year
- Full-time
- Driving
- Travel
- In-person
- Paid training
- Health & wellbeing programme
Quick apply
7d
Patient Care Coordinator
Kingsway Surgery —Leicester
- £12.71 an hour
- Part-time
- Customer service
- Care experience
- IT
Quick apply
7d
Team Manager- Mental Health Liaison, Mental Health Urgent Care Hub and Veterans Service
Leicestershire Partnership NHS Trust —Leicester
- £57,528 - £64,750 a year
- Free parking
11d
Resident Liaison Officer
Wates —Leamington Spa
- Customer service
- Maintenance
- Driving
Academy Education Lead
Leicester City Football Club Ltd. —Leicester
- Full-time
- Education
- Communication skills
- Free parking
- Annual leave
8h
Customer Service Representative
Holcim —Coalville
- Customer service
- Employee discount
Project Director
Omexom UK —Birmingham
- PMP
- Project management
- Bachelor's degree
Housing & Resident Engagement Manager
Extra Care —Coventry
- £52,500 a year
- Full-time
- Annual leave
- Life insurance
4d
Sales Support Part-Time - UK
Shape Technologies Group UK Ltd. —Hinckley
- Part-time
- Customer service
- English
- Microsoft Office
Internal Sales & Trade Counter - Leicester
Eyre & Elliston —Leicester
- Full-time
- Microsoft Word
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
5d

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liaison jobs near barwell, lec

Resident Liaison Officer

Lawtech Group -
Leicester

Quick apply

Job details

6 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
SharePoint
Certified Scrum Master
Microsoft Outlook Calendar

Full job description

Role Overview:

Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.

Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company.

Your key responsibilities are:

Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.
Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.
Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
Maintain Lawtech customer service processes and systems as relevant for the site and residents.
Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.
Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.

Role Responsibilities:

Work closely with the Project Manager and Design & Quality teams.
Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.
Draft responses and communication for residents and other parties
Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager
Answering of phone calls and making any necessary appointments.
Liaise with individual residents and establish individual requirements.
Arrange site surveys as required to each property within the project.
Manage surveys and work appointments with residents and comply with local key-holding and security requirements.
Maintain Lawtech’s record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.
Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.
Observe all H&S rules and ensure resolution of service issues comply with all such rules.
Escalate unresolved issues to CSM, when appropriate to do so.
Basic site administration including data entry of the in house ‘probe’ system for the below:

➢ Delivery receipts – Once a week update deliveries on probe and ensure
hard copies are sent/collected for the attention of Accounts Team

➢Site stock takes – Every Thursday stock takes are undertaken by the Site
Manager. Information needs to be updated and sent to head office by you
once a week following this stock take.
➢ Update and close out alerts – Manage alerts on probe by reviewing
every three days, chasing for response from individuals who are down to
provide this.
➢ Right to Work Checks – Checking of right to work for subcontractors
including taking copies of passport or checking settlement status on the
government website.
➢ Maintain ID system for operatives - following procedure already started
by Site Manager

To perform any other administrative duties as directed by CSM.
Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service

Skills and Qualifications

Excellent written English.
Experience with customer service, ideally resident liaison experience within construction/social housing sector.
Ability to manage resident expectations.
DBC check (standard).
Competent MS Excel, MS Word, Microsoft Outlook email and calendars.
Competent use of Project Probe and SharePoint

Quick apply

Refine Your Search

liaison jobs in barwell, lec

Resident Liaison Officer

Travellers Liaison Officer

Project Coordinator

Customer Liaison Officer

Team Manager- Central Access Point and Criminal Justice Liaison and Diversion Service

NetWatch Police Liaison

Client Liaison Manager

Domestic Abuse Practitioner

Bakery NPD Technologist

Investigations Manager [QA]

Area Team Leader

Patient Care Coordinator

Team Manager- Mental Health Liaison, Mental Health Urgent Care Hub and Veterans Service

Resident Liaison Officer

Academy Education Lead

Customer Service Representative

Project Director

Housing & Resident Engagement Manager

Sales Support Part-Time - UK

Internal Sales & Trade Counter - Leicester

I want to receive the latest job alerts for liaison in barwell, lec

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