Monitor Work, Jobs in Basingstoke, Ham (with Salaries)

Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
6d
FOI Officer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £32,073 - £39,043 a year
- Full-time
- Organisational skills
- Communication skills
4d
Marketing, Fundraising and Events Manager
The Loddon School® —Hook
- £32,155 - £36,172 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
6d
Volunteer Steward
Basingstoke Bison Ice Hockey Club —Basingstoke
- £0.01 an hour
- Nights as needed
- Hospitality
- Management
- Customer service
- Free parking
Quick apply
10d
Trainee Site Manager
RW Armstrong & Sons —Basingstoke
- Full-time
- Management
- Construction experience
- Time management
- Employee assistance programme
- Employee discount
Quick apply
Team Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Basingstoke
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Learning Mentor - City and Guilds Employability Tutor
Amegreen Children's Services —Mortimer Common
- £23,500 - £24,500 a year
- Full-time
- Experience working with children
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
UKVI Compliance Officer
Hartford Care —Basingstoke
- £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
12d
Rehab and Reablement Support Worker
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Basingstoke
- £25,760 - £27,476 a year
- Part-time
- Computer literacy
- Computer skills
- Care plans
Dog Walker and Pet Sitter
Pawesome Memories —Reading
- From £15 an hour
- Heavy lifting
- Customer service
- In-person
- Free parking
- Flexitime
Quick apply
Home Delivery Driver
Sainsbury's —Basingstoke
- £14.73 an hour
- Employee assistance programme
- Employee discount
7d
Fridy & Saturday Night Shift Petrol Forecourt
Littlewick Green Motor Company —Maidenhead
- £13 an hour
- Part-time
- Spanish
- Basic maths
- English
Quick apply
2h
Equestrian Assistant - Maternity Cover
Four Seasons —Hook
- Weekend availability
- Hotel
- Guest services
- Communication skills
2d
TikTok Livestreamer for British Cannabis
BIGLOVE.AI —Wokingham
- £14 - £16 an hour
- Part-time
- Hybrid work
- Social media management
Quick apply
14d
Healthy Lifestyle Advisor
ICE Creates —Reading
- £26,227.50 a year
- Weekend availability
- Hybrid work
- CRM software
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
2d
Mobile School Cook - Basingstoke Area
Chartwells —Basingstoke
- £14.05 an hour
- Customer service
- Cooking
- Supervising experience
14d
Casual Spa Attendant
Four Seasons —Hook
- Part-time
- Hotel
- Communication skills
2d
Alarm Response and Incident Controller- Bench
Wilson James —Chineham
- £15.50 an hour
- Customer service
- First Aid Certification
- Communication skills
- Employee discount
- Referral programme
13d
General Operations Assistant
Fixed Asset Disposal Ltd —Wokingham Without
- From £25,837.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
Quick apply
5h
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply

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Service Desk Administrator - Saturday & Bank Holiday only

Retail-FCL -
Basingstoke

Quick apply

Job details

Part-time
From £13.50 an hour
6 days ago

Benefits

Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Report generation
Customer service
Stakeholder liaison
Financial report writing
Technical support
IT support
Customer support
Customer interaction
Network monitoring
Help desk

Full job description

Service Desk Administrator - Saturday and Bank Holidays only.

Retail-FCL

We specialise in retail banking and particularly optimisation of ATM networks and their associated systems.

Our mission is to apply our extensive knowledge combined with latest technology such as Robotic

Process Automation, AI and Machine Learning to deliver benefit to our customers.

We manage transactions at automated devices, be that cash dispensers, deposit solutions or recycling ATMs, we see these devices morphing into kiosks as other transactions replace cash.

Without any affiliations to other organisations we are able to bring a clear, independent and original thinking analysis to projects.

We have been established since 2012 and are PCI compliant and also a Carbon Neutral business.

The purpose of the role is to ensure the monitor and manage the smooth running of the ATM network. Provide efficient and accurate reporting. To maintain high levels of professionalism to our Customers and Clients..

Working Hours: Saturday from 9am to 4.30 pm with 30 minutes lunch break and Bank Holidays from 9.00 am to 5.00 pm with 30 minutes lunch break.

This is an Office Based role.

Key accountabilities

Reporting

Accurate analysis and submission of client settlement reports.
Ensure the accurate completion of the balance and replenishment reports for each client.
Ensure all monthly client reports are completed to the required standard and are submitted before their deadline.

ATM Updates

Provide regular and accurate updates to clients via email and telephone in relation to ATM status and activity.

ATM Monitoring

Proactively monitor all client ATMs using the necessary monitoring applications and react to any issues that may arise.
Proactively monitor all client’s routers and react should any issues arise.
All faults that are unable to be resolved remotely should be brought to the attention of the manager/supervisor.

Invoicing

Complete and check supplier invoicing, with any issues raised to the client or the supplier.

Engineers and Suppliers

All engineering calls are to be raised promptly and efficiently and pro-actively managed to the point of resolution in line with the agreed SLA, and through escalation if required.
Liaise with all client’s suppliers in a clear and concise manner.

Client / Customer Queries

Receive and respond to incoming client queries and drive these issues to the point of resolution.
Receive incoming telephone calls from customers in a positive and professional manner.
Ensure that all customer queries are dealt with fairly and all responses are clear and accurate.

Escalations

When issues are not resolved, follow the escalation process at all times.

ATM Installations

Co-ordinate with the technical department regarding new ATM installs & ATM removals.
Ensure all new ATMs are added to the relevant insurance document & any ATMs that are being de-commissioned are removed.

Disputes

Ensure all card scheme disputes are dealt with promptly and with precise care.

Databases

Keep all records & databases up to date with any amendments.

Other Responsibilities

Completion of bespoke reports/tasks as requested by either a client or management.
Full and interactive participation for all weekly helpdesk training activities.
Daily updating of the ‘Replenishments Due’ document to check replenishment status and that it has been completed successfully.

Pay: From £13.50 per hour

Benefits:

Casual dress
Company pension
Employee discount
On-site parking

Ability to commute/relocate:

Basingstoke RG22 4RA: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

monitor jobs in basingstoke, ham

Service Desk Administrator - Saturday & Bank Holiday only

FOI Officer

Marketing, Fundraising and Events Manager

Volunteer Steward

Trainee Site Manager

Team Administrator

Learning Mentor - City and Guilds Employability Tutor

UKVI Compliance Officer

Rehab and Reablement Support Worker

Dog Walker and Pet Sitter

Home Delivery Driver

Fridy & Saturday Night Shift Petrol Forecourt

Equestrian Assistant - Maternity Cover

TikTok Livestreamer for British Cannabis

Healthy Lifestyle Advisor

Mobile School Cook - Basingstoke Area

Casual Spa Attendant

Alarm Response and Incident Controller- Bench

General Operations Assistant

Charter Manager (Private Jet and Helicopter Charter)

I want to receive the latest job alerts for monitor in basingstoke, ham

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