Operations administrator Work, Jobs in Basingstoke, Ham (with Salaries)

Service Operations Administrator
Nomios —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
Quick apply
10h
Service Operations Coordinator
Nomios —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
Quick apply
10h
Transport and Compliance Administrator
Stagetruck Ltd —Winchester
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Operations Administrator
I Choose Freedom —Farnborough
- £25,291.50 - £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Operations Support Coordinator (Admin Assistant)
Guide Dogs for the Blind Association —Reading
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee discount
6d
Compliance Administrator
Alliance Healthcare —Basingstoke
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- English
5d
Cyber Scheme Administrator
URM Consulting Services Ltd (URM) —Reading
- £27,000 - £28,000 a year
- Temporary
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Solar Project Management Administrative Assistant - Solar PV & Battery Storage
Spirit Solar Ltd —Reading
- £25,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Flexitime
Quick apply
5d
Sales & Operations Administrator
BFS Pressroom Solutions Ltd —Calcot
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
6d
Compliance Administrator
AVK —Maidenhead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Production Planner & Cost Administrator
James Walker Group —Bordon
- Full-time
- Microsoft Outlook
- Microsoft Office
- Analysis skills
Quick apply
1d
Operations Administrator
Aqua Cooling —Chandlers Ford
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Gym membership
- Referral programme
Assistant to Operations Manager
A1 Loo Hire —Wokingham
- £13.50 - £14.50 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Senior Administrator, Insolvency & Restructuring
K3 Advisory Group —Maidenhead
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply

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Service Operations Administrator

Nomios -
Basingstoke

Quick apply

Job details

Full-time
10 hours ago

Qualifications

Customer service
Procurement
Supply chain
Logistics
Administrative experience
Organisational skills
Contracts
Communication skills

Full job description

Nomios' mission is to build a ‘secure and connected’ future. Organisations across the globe depend on us to help secure and connect their digital infrastructures.

In support of our continued growth, we are seeking a Service Operations Administrator to join our Service Business team. This is a varied and evolving role that combines operational administration, service renewals, logistics coordination, asset management and supplier engagement.

Working within a small and highly collaborative team, you will play a key role in ensuring operational processes run smoothly, customer commitments are met, and critical service information remains accurate and up to date. This role offers a genuine opportunity to develop and take on increasing responsibility over time whilst helping shape and improve the way the team operates.

Your role as Service Operations Administrator

This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys managing multiple priorities simultaneously. You will be responsible for coordinating a wide range of operational activities, supporting service renewals, managing logistics requirements, maintaining asset and entitlement records, and ensuring processes are followed accurately.

We are looking for someone who is naturally organised, detail focused and proactive. You should be comfortable dealing with nuanced situations, solving problems independently and working across multiple systems and stakeholders. Success in this role requires excellent attention to detail, strong commercial awareness, and the ability to build positive relationships with customers, suppliers, vendors and internal teams.

This role is not a finished product. There will be opportunities to improve existing processes, develop new ways of working and take ownership of additional responsibilities as the function continues to evolve.

Responsibilities

Key responsibilities include:

Manage service renewals, maintenance agreements and support contracts, ensuring continuity of customer services.
Coordinate logistics activities including deliveries, collections, warehouse movements and shipment tracking.
Administer RMA and warranty processes, managing vendor communications and replacement hardware requirements.
Support import, export and compliance activities, ensuring documentation and regulatory requirements are met.
Maintain accurate records of assets, serial numbers, entitlements and service agreements.
Investigate and resolve operational discrepancies across multiple systems and stakeholders.
Coordinate activity between customers, vendors, suppliers and internal teams to ensure commitments are delivered.
Manage competing priorities, escalating risks and resolving issues proactively.
Identify opportunities to improve processes and support the continued development of the Service Operations function.

We hire smart, motivated and collaborative people who enjoy taking ownership and making a difference.

The successful candidate will be highly organised, dependable and proactive, with the ability to manage multiple priorities whilst maintaining exceptional levels of accuracy.

You will demonstrate:

Previous experience in an administrative, operations, service coordination or business support role.
Experience working within a technology, managed services, cyber security or IT services environment.
Exceptional attention to detail with the ability to accurately manage complex data and documentation.
Strong organisational skills and the ability to prioritise effectively.
Confidence managing multiple workstreams simultaneously.
Excellent verbal and written communication skills.
Strong problem-solving skills and a proactive approach to issue resolution.
Experience working with operational, procurement, order management or service management systems.
Proficiency in Microsoft 365 applications.
Commercial awareness and an understanding of customer service delivery.
A willingness to learn, develop and take on additional responsibilities as the role evolves.

Desirable Experience:

Experience managing support contract renewals.
Exposure to logistics, supply chain or warehouse coordination activities.
Understanding of service entitlements, licensing or support agreements.
Experience working with vendors and distributors within the technology sector.
Knowledge of import and export processes and associated compliance requirements.

Job Specifics

This role is based at our Basingstoke office, with flexibility for occasional homeworking by agreement
Hours are full-time: Monday-Friday, 9:00am-5:30pm

Why would you choose to come and work with us?

You will join a growing team where your contribution will make a direct impact. This role offers significant opportunity for development and progression, allowing you to broaden your knowledge across service operations, renewals management, logistics, asset administration and operational process improvement.

You will work alongside experienced commercial, operational, technical and customer facing teams whilst developing expertise within a leading cyber security and networking organisation.

Nomios is an equal opportunity employer and is committed to creating and sustaining an environment in which everyone is provided with an equal opportunity to grow and develop, and no individual will be unjustly discriminated against. This includes, but is not limited to, discrimination because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

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Refine Your Search

operations administrator jobs in basingstoke, ham

Service Operations Administrator

Service Operations Coordinator

Transport and Compliance Administrator

Operations Administrator

Operations Support Coordinator (Admin Assistant)

Compliance Administrator

Cyber Scheme Administrator

Solar Project Management Administrative Assistant - Solar PV & Battery Storage

Sales & Operations Administrator

Compliance Administrator

Production Planner & Cost Administrator

Operations Administrator

Assistant to Operations Manager

Senior Administrator, Insolvency & Restructuring

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