Service delivery manager Work, Jobs in Basingstoke (with Salaries)

Service Delivery Manager (Facilities)
VINCI Facilities UK —Basingstoke
- Full-time
- Maintenance
- Contracts
- In-person
Quick apply
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
14d
Area Support Manager (term-time only)
Dolce Ltd —Basingstoke
- Part-time
- Management
- Cooking
- Supervising experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
Client Relationship Manager
Matrix —Basingstoke
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Transport Operations Manager
Site-Equip Ltd —Alton
- Full-time
- Management
- Project management
- In-person
- Free parking
- Store discount
Quick apply
10d
Development Delivery Manager - South
SNG (Sovereign Network Group) —Basingstoke
- £51,000 - £62,000 a year
- Full-time
- Contracts
- Communication skills
7d
Operations Delivery Manager
Unitspark Ltd —Theale
- £80,000 a year
- Full-time
- Management
- Supervising experience
- Project management
- Paid training
Quick apply
Regional Mobile Repair Manager (South East Region)
cinch —Hook
- Monday to Friday
- Management
- Customer service
- In-person
- Employee assistance programme
Quick apply
Youth Engagement Coordinator - Casual Hours
YMCA Fairthorne Group —Basingstoke
- £12.71 an hour
- Part-time
- Mentoring
- IT
- Teaching
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9d
Service Manager/Receptionist
Keith Gotts Independent Land-Rover specialists —Alton
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
7d
Manager Service Delivery
DXC Technology —Farnborough
- Full-time
- Supervising experience
- Bachelor's degree
- No degree
14d
Logistics Manager
LG Courier Service Ltd —Basingstoke
- £36,000 - £42,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
Quick apply
10d
Helpdesk Manager
Elmdale IT Services Limited —Reading
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
Quick apply
8d
Senior HSSE Manager
Steris —Basingstoke
- Full-time
- Management
- Microsoft Office
- Mentoring
Quick apply
Stores & Despatch Manager
TechPoint —Basingstoke
- £40,000 - £45,000 a year
- ERP systems
- Continuous improvement
- Organisational skills
- Life insurance
- Sick pay
Quick apply
Fleet & Logistics Manager
Correct Contract Services Ltd —Andover
- Bachelor's degree
- Organisational skills
- Business
- Annual leave
- Employee assistance programme
Quick apply
Facilities & Office Manager - Basingstoke (on-site)
Macmillan —Basingstoke
- £40,000 a year
- Full-time
- Management
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d
Contract Team Leader
Tetra Tech —Basingstoke
- Monday to Friday
- Hybrid work
- Driving
- Organisational skills
- Leadership

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service delivery manager jobs near basingstoke

Service Delivery Manager (Facilities)

VINCI Facilities UK -
Basingstoke

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Driving Licence
Maintenance
Performance management
Customer relationship management
Contracts
Leadership

Full job description

Service Delivery Manager

Sub Division: Defence

Location: Basingstoke

Contract Type: Permanent

Hours: Full Time - 40 hours - Monday to Friday

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

We are recruiting for an experienced Facilities Operations Manager to manage hard FM delivery across a portfolio of high-profile MOD establishments around Hampshire.

Job Description

As Facilities Operations Manager, you will oversee the delivery of hard FM services across a regional portfolio that includes key Defence establishments such as RAF Odiham, Worthy Down, Army Headquarters Andover, Middle Wallop and Baker Barracks. Working closely with site-based Facilities Managers, engineering teams and specialist subcontractors, you will be responsible for ensuring contractual performance, operational efficiency and statutory compliance across the estate. This is a highly visible client-facing role requiring strong leadership, stakeholder management and technical FM expertise.

Responsibilities

Lead the operational delivery of hard FM services across multiple Defence sites.
Manage planned preventative maintenance, reactive maintenance and lifecycle activities across the built estate.
Oversee the successful delivery of minor and major refurbishment projects.
Manage both directly employed engineering teams and specialist subcontractors.
Ensure contractual KPIs, SLAs and performance targets are consistently achieved.
Drive improvements in operational performance, efficiency and first-time fix rates.
Maintain compliance with statutory, contractual and Health & Safety requirements.
Develop and maintain strong relationships with MOD stakeholders and key client representatives.
Monitor financial performance, resource allocation and operational budgets.
Support continuous improvement initiatives across the regional portfolio.

Essential Qualifications/Skills

Significant experience managing hard FM contracts across large and complex estates.
Strong technical understanding of building services, M&E and fabric maintenance.
Experience leading large operational teams across multiple sites.
Demonstrable experience managing subcontractor performance and service delivery.
Strong knowledge of KPI, SLA and contract performance management.
Excellent stakeholder management and client relationship skills.
Proven ability to manage competing priorities within a fast-paced environment.
Strong understanding of Health & Safety legislation, compliance requirements and CDM regulations.
Knowledge of SFG20 and statutory maintenance obligations.
Full UK driving license.

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in basingstoke

Service Delivery Manager (Facilities)

Customer Operational Delivery Manager

Senior Customer Service Manager

Area Support Manager (term-time only)

Client Relationship Manager

Regional Service Manager (South East) - EVOLT Charging Ltd

Transport Operations Manager

Development Delivery Manager - South

Operations Delivery Manager

Regional Mobile Repair Manager (South East Region)

Youth Engagement Coordinator - Casual Hours

Service Manager/Receptionist

Manager Service Delivery

Logistics Manager

Helpdesk Manager

Senior HSSE Manager

Stores & Despatch Manager

Fleet & Logistics Manager

Facilities & Office Manager - Basingstoke (on-site)

Contract Team Leader

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