Technical support Work, Jobs in Bath, Som (with Salaries)

Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
7d
IT Support Technician
Wishford Education —Tetbury
- £27,000 - £29,000 a year
- Weekend availability
- Customer service
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Technical Support Engineer
Atlas Copco Group —Bristol
- Hybrid work
- Engineering
- In-person
- Communication skills
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
7d
3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
IT Apprentice
Wishford Education —Tetbury
- £22,000 - £26,000 a year
- Microsoft Outlook
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Digital Training Officer (System Implementation)
University of Bath —Bath
- £31,236 - £37,694 a year
- Full-time
- University
- Continuous improvement
- Scripting
- Annual leave
- Employee discount
13d
Senior Helpdesk Assistant
University of Bath —Bath
- £26,707 - £30,378 a year
- Part-time
- Customer service
- University
- Organisational skills
- Annual leave
- Employee discount
4d
PMR Software Support Agent
TITAN PMR Ltd —Bristol
- £25,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
End User Compute Engineer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer networking
- Communication skills
- Flexitime
7d
IT Service Desk Analyst
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
13d
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Life insurance
Member Support Agent
CRS Ltd —Bristol
- 8 hour shift
Microsoft Support Engineer
Pax8 Global —Bristol
- Up to £28 an hour
- Full-time
- Microsoft Outlook
- Communication skills
IT Support Engineer
St Peter's Hospice —Bristol
- Up to £35,000 a year
- Full-time
- Travel
- IT
- Hospice
EIT Operations - Senior Support Technician
Just Eat Takeaway.com —Bristol
- Full-time
- Windows
14d
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
2d
IT Apprentice
QA Apprenticeships —Bristol
- £18,000 - £23,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
- Sick pay

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Application Support Analyst

Equisoft -
Bath

Apply Now

Job details

Full-time
£27,000 a year
7 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Microsoft SQL Server
Application support

Full job description

What is Equisoft? Equisoft is a global provider of digital solutions for the insurance and investment sectors, trusted by more than 300 of the world’s leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our clients meet the challenges of digital transformation—driven by a business-centric approach, deep industry knowledge, cutting-edge technologies, and a multicultural team of experts located across North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia.

Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulating environment. If that’s not enough, then check out these other perks below:

Hiring Location: UK (Bath office)
The position is hybrid, 2 days at the office and 3 days remote (if needed)
Full-time Role
Salary: £27k

Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc.
Number of hours per week: 37.5
Educational Support (LinkedIn Learning & Equisoft University)

Role: The Application Support Analyst reports to the Support Manager and works closely with the Infrastructure, Business Analyst and Development teams.

In this role you will develop expert knowledge of in-house developed software products. With this knowledge you will address customer queries and support issues by replicating problems, implementing workarounds whilst all the while pushing for resolutions that give the customer the best possible outcome.

This is an excellent opportunity for someone to develop their career in the financial services industry.

Your Day with Equisoft:

Provide customer support during the following support shifts:
- 0730 to 1600
- 0830 to 1700
- 0930 to 1800
Logging and resolution of functional and technical product support issues
Problem diagnosis including managing escalation of complex issues to SMEs, development, and infrastructure teams
Managing service communications and updates
Service monitoring and error log management
Creating and updating application documentation/knowledge base articles
Assisting with the formal testing of new client configurations

Requirements:

Technical

Experience of the use, support, or development of complex applications
Numerate or analytical degree
Experience of web-based applications

Soft Skills

Analytical and problem-solving skills
Ability to pick up and understand technical & business concepts
Willingness to learn
Excellent verbal and written communications skills
Accurate usage of grammar and meticulous attention to detail
Strong sense of organization and prioritization
Ability to multi-task in a rapid-paced environment
Enthusiasm for what we are trying to achieve and the self-motivation to make a difference
Reliable and dependable

Nice to Haves:

Knowledge of basic MS SQL server queries

If you don't meet all the requirements, we still want to hear with you!

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

or veteran status.

We thank you for your interest in our company and we guarantee that all submitted applications will be considered. Only those whose applications are selected will be contacted for interview purposes. By submitting your application, you consent to Equisoft collecting, using & storing your personal data in order to apply for a job and for Equisoft to analyze your application. Due to the nature of its products and services, Equisoft will perform thorough background checks prior to confirming one’s employment.

Apply Now

Refine Your Search

technical support jobs in bath, som

Application Support Analyst

IT Support Technician

Support Analyst

Technical Support Engineer

Assistant Customer & Technical Support Manager EPOS

3rd Line ICT Support Technician

IT Apprentice

Digital Training Officer (System Implementation)

Senior Helpdesk Assistant

PMR Software Support Agent

End User Compute Engineer

IT Service Desk Analyst

IT / DevOps Support Engineer

2nd Line Support Analyst

Member Support Agent

Microsoft Support Engineer

IT Support Engineer

EIT Operations - Senior Support Technician

IT Technician

IT Apprentice

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