Client services occupations Work, Jobs in Beaconsfield, Bkm (with Salaries)

On-Site Client Account Executive
Matrix —London
- £29,500 - £30,680 a year
- Full-time
- Hybrid work
- CRM software
- Recruiting
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Success Manager
Revvity —Seer Green
- Remote
- Analysis skills
- Bachelor's degree
- Travel
Client Services Assistant
Charity Link —Reading
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Quality control
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Quick apply
Contract - Customer Relations Coordinator
Honda —Bracknell
- Remote
- Communication skills
- Time management
- Flexitime
- Work from home
4d
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Administrative experience
- Employee discount
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
Client Onboarding Concierge
AI Acquisition —London
- Full-time
- Remote
- CRM software
- English
- Communication skills
Quick apply
2d
Customer Experience Coordinator
Thames Water Utilites —Reading
- £42,000 - £46,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
4d
Trust Services Partner
NHSProfessionals —Reading
- £26,000 a year
- Monday to Friday
- Hospital
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Advisor
LRG —Camberley
- Up to £30,000 a year
- Monday to Friday
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
10d
Client Executive - Charity Sector
One Sixty Fundraising —London
- From £15 an hour
- Temporary
- Hybrid work
- Quality control
- Employee discount
Quick apply
3d
Customer Success Associate - UK
Vestd —London
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
- Annual leave
Quick apply
Senior Professional Services Consultant
Adverity —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
Customer Care Executive
Castleview Cars —Windsor
- £30,000 - £34,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
Customer Support Executive ( 12 Month Fixed term)
PayByPhone —Hatfield
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Life insurance
Quick apply
Client Services Executive
GetAgent —London
- £30,000 a year
- Hybrid work
- CRM software
- Work from home
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
11d
Technical Customer Success Manager
Modash —London
- Full-time
- Remote
- APIs
- Annual leave
- Flexible schedule
Quick apply

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On-Site Client Account Executive

Matrix -
London

Quick apply

Job details

Full-time
£29,500 - £30,680 a year
2 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Life insurance
Sick pay

Qualifications

CRM software
Staff recruitment procedures (Human resources)
Recruitment experience
Customer service call handling
Inbound customer enquiry call handling
Client engagement
ATS
Microsoft Office Suite
Recruiting
Relationship management
Computer skills
Customer support
Customer interaction
Account management
Communication skills

Full job description

Our passion and purpose at Matrix is to ‘Connect people to work’. The more people we connect to work, the better it is for society and our business. Our technology, and over 400 exceptional people, make that possible by bringing together organisations that need solutions to meet their recruitment needs. We provide products and services that allow our customers to recruit temporary, contingent or permanent staff, procure consultants and statement of works, and manage the screening and compliance of all workers. We already do this for over 4,000 customers across the UK and as that number grows, we are continually looking for great people to join our team.

On-site attendance requirements: For the first 6 months in post, 4 days per week onsite. Following this, 3 days a week onsite with the customer.

Purpose of the Role

At Matrix, our mission is to “Connect people to work.” As an On-Site Client Account Executive, you will be at the heart of this mission—delivering exceptional service to our clients, ensuring fulfilment of their staffing needs, and driving commercial success through proactive engagement and operational excellence.

Key Responsibilities

Customer Engagement & Service Delivery
Deliver world-class service to clients, ensuring high satisfaction and retention.
On site presence.
Act as the primary point of contact for client queries via phone and email.
Attend regular client meetings to provide performance updates and insights.
Understanding of client supply chain for client and building relationships with key suppliers.
Working closely on a daily basis with our client sponsors, and the hiring community.
KPI and SLA completion.
Operational Excellence
Ensure accurate and detailed vacancy postings to attract suitable candidates.
Monitor and manage timesheet submissions and approvals to avoid discrepancies.
Guarantee 100% compliance of candidates submitted for roles.
Ensure all queries are responded to within SLA.
Providing client support at all times of the end to end recruitment process.
Training & Support
Provide training to clients on Matrix technology to ensure effective usage.
Support clients in understanding and navigating the recruitment process.
Facilitating and setting up supplier forums in conjunction with the supplier engagement team.
Commercial Awareness
Identify and escalate commercial anomalies promptly, that they are unable to resolve by themselves.
Collaborate with Client Relationship Managers to meet client commercial targets.
Working closely with the client to ensure timesheets are approved and processed for invoiced within weekly cut off period.
Understanding the clients strategic delivery.

Essential Skills & Experience

Proven ability to build rapport and maintain strong client relationships.
Excellent verbal and written communication skills.
Strong listening and information-gathering abilities.
Ability to manage fluctuating workloads and multitask effectively.
Proficiency in MS Office and other business systems.
Analytical mindset with a strong grasp of numerical data.

Desirable Skills

o Experience in a customer success, recruitment, or account management role.

o Market awareness in either the professional sector such as legal, housing or planning or social care.

o Familiarity with CRM or ATS platforms.

o Knowledge of compliance and regulatory requirements in staffing.

Pay: £29,500.00-£30,680.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
Sick pay
Work from home

Work Location: Hybrid remote in Croydon (Greater London, Greater London Region)

Quick apply

Refine Your Search

client services occupations jobs in beaconsfield, bkm

On-Site Client Account Executive

Customer Success Manager

Client Services Assistant

Contract - Customer Relations Coordinator

Audi Corporate Account Executive

Service Helpdesk Coordinator

Client Onboarding Concierge

Customer Experience Coordinator

Trust Services Partner

Customer Success Advisor

Client Success Representative

Client Executive - Charity Sector

Customer Success Associate - UK

Senior Professional Services Consultant

Customer Care Executive

Customer Support Executive ( 12 Month Fixed term)

Client Services Executive

Client Onboarding Executive

Customer Service Advisor

Technical Customer Success Manager

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