Motor vehicle service advisors Work, Jobs in Bedwas, Cay (with Salaries)

Motor Dealer Service Advisor
Nathaniel Car Sales Ltd —Cwmbran
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
6d
Service Manager
A & M Group —Bridgend
- £40,000 - £46,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick apply
17h
Assistant Service Manager - Raglan Depot
Frank Sutton Ltd —Raglan
- From £29,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
Quick apply
3d
Service Advisor Cardiff VW Van Centre
Sinclair Group —Cardiff
- £28,000 - £37,500 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Service & Aftersales Advisor
Newport Caravans —Newport
- £25,000 a year
- Full-time
- Computer literacy
- Front desk
- Computer skills
- Free parking
Quick apply
13d
Customer Sales and Service Advisor
Indespension —Cardiff
- £24,960 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply

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motor vehicle service advisors jobs near bedwas, cay

Motor Dealer Service Advisor

Nathaniel Car Sales Ltd
Cwmbran

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Company pension
Employee discount

Qualifications

Vehicle service booking
Computer literacy
Stakeholder liaison
Upselling
Internal department liaison
Complaint handling
Motor vehicle service advising experience
Data entry
Automotive service
Organisational skills
Customer interaction
Communication skills

Full job description

Service Advisor

We are currently recruiting for Experienced Service Advisors.

What we can offer you

· 30 days’ holiday (Including Bank Holidays).

· Aftersales Bonus Scheme.

· Pension scheme.

· Staff and family discounts.

· Opportunities for training and progression

Hours

Full time: Monday - Friday, 8am - 5.30pm, and rotational Saturdays, currently 1 in 4, 8:30am – 12:30pm.

About the role

Our Service Advisors are responsible for delivering and maintaining a fantastic experience for all our aftersales customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

· Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.

· Liaising with the workshop to ensure that customer requirements are fulfilled and communicated accurately.

· Following the company’s digital journey from booking in a customer to creating their invoice for payment.

· Explaining fully to customers any faults or repairs found on their vehicle and providing them with clear and accurate solutions.

· Treating any dissatisfied customers with empathy and understanding and having the confidence to take a positive approach in finding solutions.

· Maintaining knowledge of aftersales products and services, and upselling where appropriate.

· Making sure the customer database is updated and accurate at all times.

Essential skills

· A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.

· Demonstrable computer literacy and knowledge of IT systems and applications.

· The ability to multi-task and be highly adaptable within a busy environment.

· Strong communication and influencing skills, with the ability and desire to explain complex information accurately and concisely to help our customers.

· Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop.

· Ability to prioritise your workload.

· Ability and willingness to work with defined processes and guidelines.

· Good core administration skills to accurately capture customer details to the required standards.

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

motor vehicle service advisors jobs in bedwas, cay

Motor Dealer Service Advisor

Service Manager

Assistant Service Manager - Raglan Depot

Service Advisor Cardiff VW Van Centre

Service & Aftersales Advisor

Customer Sales and Service Advisor

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