Customer experience manager Work, Jobs in Belbroughton, Wor (with Salaries)

Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
14d
E-commerce Merchandising Manager
Firma Stella Sports Memorabilia —Hartlebury
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Merchandising
- Employee discount
- Referral programme
Quick apply
Assistant Manager
The Woodman At Clent —Stourbridge
- From £14 an hour
- Full-time
- Hospitality
- Bar
- Inventory control
- Employee discount
Quick apply
Sales Advisor
FlooringSuperstore.com —Kidderminster
- Up to £44,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
2d
Warranty Administrator
Rygor Auto —Kidderminster
- £32,000 - £36,000 a year
- Full-time
- Customer service
- Communication skills
- Health & wellbeing programme
- Annual leave
12h
Customer Experience Manager - Birmingham City Centre
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Team management
- Annual leave
8d
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
12d
General Manager
Joule's Brewery —Birmingham
- £45,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Writing skills
Quick apply
Internal Sales
Eyre & Elliston —Stourbridge
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
2d
Store Manager
Aldi —Kidderminster
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Sales Executive
Gallagher —Brierley Hill
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Maths
- Free parking
- Annual leave
Quick apply
Customer Experience Manager
Sainsbury's —Worcester
- £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
8d
Barista
Starbucks —Stourbridge
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Warehouse Administrator
NCF Living —Cradley Heath
- £27,500 a year
- No weekends
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Stock and operations manager - Hire division
HERMEQ —Halesowen
- From £40,000 a year
- Full-time
- Team management
- Travel
- In-person
Quick apply
15h
Customer Relationship Marketing Manager
Helping Hands —Birmingham
- £60,000 a year
- Hybrid work
- Team management
- Communication skills
- Analytics
Quick apply
Property Manager
Student Castle Property Management Services Ltd —Birmingham
- From £39,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
7d
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Regional Customer Relationship Manager
Barchester Healthcare —Lichfield
- From £400,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
14d

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Operations Manager

Firma Stella Sports Memorabilia -
Kidderminster

Quick apply

Job details

Full-time
£45,000 - £50,000 a year
14 days ago

Benefits

Free parking
Casual dress
Store discount
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Report writing
Operations management
Report generation
Microsoft Office Suite
E-commerce
Communication skills

Full job description

Operations Manager – Help Build a World-Class Global Brand

Are you a high-performing pro who thrives under pressure and takes pride in getting things done no matter what?
Looking to prove your worth in this challenging role?

We’re looking for an Operations Manager to take ownership and management of several functions within our business: -

Full responsibility for fulfilment/dispatching our premium products at one of the fastest-growing sports memorabilia brands in the world. This is a hands-on role for someone who holds themselves to the highest standards and doesn’t clock out until the job is done
Close liaison with the Customer Services Specialist to ensure that all customer correspondence is promptly dealt with to the high Firma Stella standards, and that customers are delighted
Ensuring that the stock is managed through the Stock Controller, items are received, correctly listed and accurately stored
Take responsibility for the heart of our business, working closely with the Framing Manager, ensure that framed products are world class in all aspects and will delight our customers.

You’ll be responsible for managing these functions, driving the implementation and management of all processes to ensure high standard, consistency and repeatability.

Reporting back to the CEO so that he is fully and accurately informed to make strategic decisions for the business. Your ability to quickly respond to requests and present accurate and meaningful reports (eloquent in written and verbal communication, and a thorough knowledge of Microsoft Office would set you in good stead).

As with any senior role it should go without saying that you can expect early mornings, late finishes, and weekend work when needed, we move quickly, and so should you.

If you’re passionate, organised, driven, and ready to lead from the front, we want to hear from you.

About the Company

We are the champion retailer of 100% authentic signed sports memorabilia, proudly partnering with some of the biggest sporting stars in the world. As the highest-rated sports memorabilia company on Trustpilot globally, we’ve built a strong reputation through premium products, passionate fans, and a relentless focus on customer satisfaction.

We are a fast-growing business with a proven track record and bold plans for the future and we’re just getting started.

Our Vision

We are on a mission to become a worldwide leader in the sports memorabilia industry by delivering:

Consistently high turnover and profit growth
Five-star customer service and world-class staff
The most exclusive range of signed items available anywhere
A truly global brand presence

Our Culture

Respect
Energy
Positivity
Drive & Ambition
Go the extra Mile
Feedback is kindness
Team first - 'We not l'
Ownership & Responsibility
The Role

We hold high standards and we’re looking for someone who is ready to exceed them. In return, you’ll receive:

A competitive salary
Performance bonuses and growth incentives
The chance to grow your career with a market leader
A front-row seat as we scale into a worldwide brand

Job Type: Full-time

Pay: £45,000.00-£50,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Referral programme
Store discount

Application question(s):

How many years experience in Operations Management?
Tell us about your operations management experience.
What is your biggest strength in operations?
Have you experience in e-commerce environment?

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in belbroughton, wor

Operations Manager

E-commerce Merchandising Manager

Assistant Manager

Sales Advisor

Warranty Administrator

Customer Experience Manager - Birmingham City Centre

Customer Sales Manager

General Manager

Customer Relationship Manager

Internal Sales

Store Manager

Sales Executive

Customer Experience Manager

Barista

Warehouse Administrator

Stock and operations manager - Hire division

Customer Relationship Marketing Manager

Property Manager

Airport Station Manager

Regional Customer Relationship Manager

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