Commercial insurance Work, Jobs in Belfast, Nir (with Salaries)

Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
7d
Key Account Co-ordinator
Park Electrical Services —Belfast
- £31,000 a year
- Full-time
- Microsoft Excel
- Data entry
- In-person
Quick apply
1d
Commercial Insurance Broker
Whytematter —Belfast
- Administrative experience
- IT
Senior Placing Broker
Exance Services Limited —Belfast
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Negotiation
- Health & wellbeing programme
- Work from home
Quick apply
Business Support Executive Role
Solarfix NI Ltd —Newtownabbey
- £25,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
6d
Commercial Insurance Advisor and Apprentice Insurance Advisor
NFU Mutual Mourneview Agency —Downpatrick
- £24,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Store discount
- Annual leave
Quick apply
1d
Business Operations Manager
Success Oriented Solutions Ltd —Belfast
- £4,000 - £5,600 a month
- Full-time
- Microsoft Office
- Continuous improvement
- In-person
- Flexitime
- Referral programme
Quick apply
2h
Senior Client Onboarding Officer
Fieldfisher —Belfast
- Full-time
- Work from home
Claims Executive
Marsh —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
2d
Account Executive
Brand Comms —Belfast
- Full-time
- Project management
- Communication skills
- Annual leave
Quick apply
Transport Logistics Coordinator
DS Movers —Belfast
- £33,500 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
Legal Professional
Fieldfisher —Belfast
- Full-time
- Analysis skills
- Project management
- IT
- Work from home
Contracts Manager
Ground Control —Belfast
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Life insurance
Quick apply
1d
Commerical Vehicles Administrator
Briggs Equipment —Lisburn
- Full-time
- Customer service
- Administrative experience
- IT
- Employee discount
Quick apply
5d
Relationship Manager | S2 | Corporate & Commercial Banking | Belfast
A01 Santander UK plc —Belfast
- £41,808 - £62,712 a year
- Full-time
- Hybrid work
8d
Sales Executive - Energy
Radius Limited —Belfast
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Quick apply
3d
Client Onboarding Officer
Fieldfisher —Belfast
- Full-time
- Analysis skills
- Work from home
2d
Assistant Commercial Manager
Amey Ltd —Belfast
- Microsoft Excel
- IT
- Annual leave
Quick apply
Account Manager - Print
Kaizen Print —Belfast
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
Quick apply
9d
Client Manager - Commercial
WF Risk Group —Belfast
- Full-time
- Administrative experience
- IT
- Annual leave
- Employee discount
Quick apply

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Head of Customer Success

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£60,000 - £100,000 a year
7 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Driving
Telecommunication
IT
Business coaching
Account management
Communication skills

Full job description

About Yellowcom

Yellowcom is one of the UK's fastest-growing business technology providers, delivering Telecoms, IT, Cyber Security, Connectivity, Mobile, Web Design and AI solutions.

We're growing both organically and through acquisition, creating exciting opportunities for ambitious people who want to shape the future of the business.

We're now looking for an experienced leader to take ownership of our Account Management function across the UK and Ireland.

This isn't simply a management role.

We're looking for someone who can build a best-in-class customer success strategy that improves customer satisfaction, increases retention and grows revenue from our existing customer base.

The Role

Reporting directly to the Managing Director, you'll lead and develop our Account Management teams across Belfast, Glasgow and Dublin.

You'll be responsible for both our office-based and field-based Account Managers, ensuring every customer receives exceptional service while identifying opportunities to strengthen relationships and grow accounts.

Using data rather than instinct, you'll continually review performance, identify trends and implement new initiatives that improve customer outcomes and commercial performance.

Key ResponsibilitiesLeadership

Lead, coach and develop Account Managers across multiple locations
Create a high-performance culture with clear KPIs
Recruit and develop future talent
Conduct regular one-to-ones and performance reviews
Travel regularly between Belfast, Glasgow and Dublin

Customer Success

Increase customer satisfaction across the group
Improve customer engagement throughout the customer lifecycle
Reduce customer churn
Develop proactive account review programmes
Ensure customers maximise the value from Yellowcom's products and services

Commercial Growth

Increase average revenue and margin per customer
Identify cross-selling and upselling opportunities
Work closely with Telecoms, IT and Web sales teams
Develop customer growth strategies
Improve renewal performance

Strategy & Analytics

Build meaningful KPI dashboards
Analyse customer data and trends
Review retention, NPS, customer feedback and profitability
Present monthly performance reports and improvement plans
Drive continuous improvement through measurable actions

What We're Looking For

Essential

Experience managing Account Management or Customer Success teams
Strong leadership and coaching ability
Commercially minded
Comfortable analysing data and making strategic decisions
Experience improving customer retention
Excellent communication skills
Full UK driving licence

Desirable

MSP, Telecoms, IT or Technology experience
Experience across multiple sites
CRM reporting experience
Experience integrating acquired businesses
Knowledge of customer satisfaction metrics such as NPS or CSAT

Success Will Be Measured By

Customer Satisfaction (CSAT/NPS)
Customer Retention
Gross Revenue Retention
Net Revenue Retention
Margin Growth per Customer
Cross-sell Revenue
Account Review Completion
Team Performance
Customer Engagement

What We Offer

Competitive salary
Performance-related bonus
Company car or car allowance
Hybrid working
Career progression within a rapidly growing business
Opportunity to shape the future of one of the UK's fastest-growing technology providers
Ongoing investment in training and development

Pay: £60,000.00-£100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

commercial insurance jobs in belfast, nir

Head of Customer Success

Key Account Co-ordinator

Commercial Insurance Broker

Senior Placing Broker

Business Support Executive Role

Commercial Insurance Advisor and Apprentice Insurance Advisor

Business Operations Manager

Senior Client Onboarding Officer

Claims Executive

Account Executive

Transport Logistics Coordinator

Legal Professional

Contracts Manager

Commerical Vehicles Administrator

Relationship Manager | S2 | Corporate & Commercial Banking | Belfast

Sales Executive - Energy

Client Onboarding Officer

Assistant Commercial Manager

Account Manager - Print

Client Manager - Commercial

I want to receive the latest job alerts for commercial insurance in belfast, nir

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