Job title: Employment Support Worker/Personal Assistant
Line Manager: Employment Service Manager & Access to Work Coordinator
Salary: £14.80 per hour
Hours: Up to 30 hours per week
Location: London - Westminster & other locations
Introduction to Generate
Generate has been creating opportunities and offering support to people with a learning disability since 1972. We are committed to improving the lives of people with a learning disability by supporting and encouraging them in a creative way to access opportunities in their communities, take their place as citizens and reduce their reliance on services.
In addition to our youth and community services targeted at people with a learning disability, we also provide an Access to Work service. We work on delivering one-to-one employment support workers and Job Coaching staff across London to individuals with a range of disabilities.
It is funded for in-work support through the Department of Work and Pensions’ Access to Work Programme, although there is scope for this service to expand into other areas of supported employment. It is the largest provider of the programme within London with a wide breadth of scope in terms of location and range of disabilities supported.
Main Purpose of the Job
To support client with disabilities and/or health conditions in their workplace.
Detailed Responsibilities and Duties
Duties will include but are not limited to: -
You will need to work flexibly including different patterns of working hours to assist the Social Worker to meet deadlines and competing priorities. This will include supporting the Social Worker to Cover the team inbox, manage documentation, scrutinize assessments and undertake assessments. You will need to understand and work within policies covering confidentiality, General Data protection Regulations, , Health and safety, supporting the Social Worker to professionally represent the Bi-Borough in meeting the needs of local residents with care and sensitivity. You will need to undertake Journey planning, Navigation to meetings and visits, note taking on visits to care homes and hospitals, , Minute-taking at meetings, provide guiding support within unfamiliar environments (negotiating narrow hallways, trip hazards and obstacles), Making Observations relevant to an assessment.
You will be able to proofread/take dictation/read aloud to a high standard, accessing printed material, or electronic material that is not in an accessible format
You will need to search for information using internet searches, government websites etc. Looking up and keeping up to date contact information for partner agencies and useful contacts
You will be required to look up information on the Adult Social Care records database (currently Mosaic), Recording or looking up case notes and uploaded documentation or assessments
You will be required to look up and record information on an excel spreadsheet, look up and upload documentation on sharepoint. You will access,send and download encrypted emails
You will check and proof read documents and assessments ensuring they meet the highest standards
You will be required to work flexibly, undertaking work as directed by the Social worker, and facilitating the completion of his work duties. The nature of the role and specific requirements of the role may change from time to time without prior notice in accordance with changes to the work and role of the Social worker and his team
Experience
Essential: At least some experience post study working in an office based or similar environment.
Desirable: Experience of working in a local authority Experience of working in the Health and Care sector Experience of disability
The nature of the role and specific requirements of the role may change depending on the needs of the client.
Essential Criteria
Skills
ICT
Essential: Ability to use a Microsoft based laptop computer Ability to use the Microsoft Office application software in particular, Word, Outlook, Excel, Sharepoint, One Drive, Teams.
Desirable:
Experience of using Microsoft Windows 10/ 11
Experience of using Microsoft Office 365
Experience of using Microsoft SharePoint
Experience of using Social Services database systems i.e. Mosaic Experience of managing files and folders in a structured way using Microsoft Windows Ability to touch-type
Ability to use a mobile phone to access and respond to appointments, emails, phone calls, and use GPS navigation
COMMUNICATION
Essential:
Ability to approach and identify Social Worker to person’s known or unknown
Ability to communicate effectively with the team and other professionals, partner agencies, residents and friends or family members
Ability to proofread and read aloud to a high standard previously unseen complex documentation Ability to take dictation as handwritten notes, or directly into PC Excellent telephone/email/correspondence skills
General Responsibilities
· To be an active member of the Generate staff team.
· To comply with all relevant Generate policies, procedures and guidelines, including but not limited to Equal Opportunities, Health & Safety, Children &Vulnerable Adults, and Confidentiality of Information.
· To represent Generate positively in a variety of situations and respond professionally to general enquiries.
· Although normal office/ retail/ hospitality sector hours will apply, the post holder must be flexible in his/her hours to meet the needs of Generate.
· Keep records and report on outcomes of your work.
· Keep up to date with current issues and good practice in the field of the Access to Work programme.
· Engage with support offered by colleagues and undertake training as required.
· Undertake any other reasonable task relevant to the work of the organisation that may be requested by the management team.
Generate principles:
1. Generate members will always be at the heart of Generate and at the centre of every decision
2. Generate will dream big to enable people with a learning disability to explore, shape and develop their own futures
3. Generate is committed to having respectful and genuine relationships with everyone
4. Generate works to link people with their local communities and support them to maintain their connections
5. The Generate approach is about using and developing our skills, knowledge and experience and engaging our hearts when we work each individual to improve their lives.
6. Generate will work together with members, families, partners and stakeholders.
7. Generate will empower people with learning disabilities to campaign for their rights
Job Type: Fixed term contract
Pay: £14.80 per hour
Licence/Certification:
- Driving Licence (required)
Work Location: In person
