Technical support Work, Jobs in Benenden (with Salaries)

2nd Line Support Technician
Primary Technologies (S.E) Ltd —Folkestone
- From £27,000 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
7d
IT Support & Digital Services Coordinator
St Wilfrid's Hospice —Eastbourne
- £25,760 - £28,092 a year
- Part-time
- Organisational skills
- SharePoint
- Hospice
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- In-person
- Free parking
Quick apply
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
13d
IT Technician
Laptronic Systems Limited —Gillingham
- £10.85 - £12.71 an hour
- Overtime
- Computer literacy
- Hand tools
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
IT Field Engineer
Beechwood School —Royal Tunbridge Wells
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Analyst
South East Water —Snodland
- From £29,064 a year
- Full-time
- Hybrid work
- Google Suite
- Windows
- Continuous improvement
- Annual leave
6d
Facilities Helpdesk Administrator
Bauvill Ltd —Rochester
- £23,000 - £25,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Technical Resources Officer - Sensory Needs Service
East Sussex County Council —Eastbourne
- £28,350 a year
- Full-time
9d
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Quick apply
5h
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Schools IT Technician
Commercial Services Group —West Malling
- £25,948.96 - £28,500.00 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
Senior IT Technician
Demelza —Sittingbourne
- £18.71 an hour
- Full-time
5d
IT Governance, Risk and Control Specialist
Cabot Financial —West Malling
- Hybrid work
- Employee discount
Quick apply
12d
ICT Lead PHP Developer (Jadu Platform & Digital Services)
Medway Council —Chatham
- £45,795 a year
- Mentoring
6d
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Maintenance

More jobs to discover

Find similar jobs that you might be interested in.

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests…
Quick apply
7d
Technical Support Specialist
Absorb —London
Resolving the issues through phone, chat, and email communication channels in a fast paced environment. Successful candidates for this position will be subject…
7d

I want to receive the latest job alerts for technical support in benenden

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Support Technician

Primary Technologies (S.E) Ltd
Folkestone

Quick apply

Job details

Permanent | Full-time
From £27,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events

Qualifications

Microsoft Windows Server
Technical troubleshooting
ConnectWise
Desktop support
TCP
User account provisioning
LAN
Ticket management
Network infrastructure
User account management
Firewall
IT permissions management
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
IP networking
Customer support
Application support
Communication skills
Remote diagnostics
Intune

Full job description

About Primary Technologies (S.E.) Ltd:

The company was formed in 2011 and offers a diverse range of services and products primarily to education. Our consultants and technicians pride themselves on providing the very best personal service possible to schools in East Kent.

We design, supply, install, repair, maintain and configure IT systems to around 60 schools and businesses in the Kent area with our support personnel offering a friendly, personal service to provide a familiar face for your local IT support in East Kent.

Overview

We are seeking a dedicated and technically proficient 2nd Line Support Technician to join our IT support team. This role involves providing advanced technical assistance to our customers end-users, hardware and software issues, and ensuring the smooth operation of IT systems across our customers organisation. The ideal candidate will possess strong communication skills, a comprehensive understanding of computer networking, operating systems, and support tools, and a customer-focused approach to problem-solving. This position offers an excellent opportunity for career development within a dynamic IT environment.

Duties

Provide advanced technical support for desktop and server environments, including troubleshooting issues related to Microsoft Windows Server, Windows 11 and other operating systems.
Resolve complex hardware and software problems by analysing system logs, network configurations, and user reports.
Manage Microsoft Intune & Active Directory accounts, including user creation, permissions management, and group policy implementation.
Support network infrastructure components such as LAN, VPNs, DNS, TCP/IP protocols, firewalls, and switches. Experience with Watchguard Firewalls is advantagious.
Use remote management tools such as Connectwise, Microsoft Intune to diagnose issues and deploy updates or patches efficiently.
Assist with software troubleshooting across various applications including Microsoft Office suite and specialised educational software in use in educational enviornments.
Collaborate with 1st Line support teams to escalate unresolved issues and ensure timely resolution.
Document support activities accurately in ticketing systems for future reference and reporting.
Contribute to maintaining security protocols by supporting firewall configurations and monitoring network traffic for anomalies.
Participate in system upgrades, maintenance tasks, and technical projects to improve overall IT infrastructure performance.

Qualifications

Proven experience in technical support roles specialising in computer networking, desktop support, or server administration.
Strong knowledge of operating systems including Windows (client & server), Linux, and macOS.
Familiarity with Microsoft Intune, Active Directory, DNS, TCP/IP protocols, VPNs, watchguard firewalls, and LAN/WAN architectures.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Analytical mindset with strong problem-solving abilities and attention to detail.
Relevant certifications such as CompTIA Network+, Microsoft 365 Certified: Fundamentals or equivalent are advantageous.
Ability to work independently under pressure whilst maintaining high levels of customer service standards. This role is ideal for individuals passionate about IT support who wish to develop their expertise within a supportive organisation committed to technological excellence and professional growth.

Any appointment is subject to satisfactory recruitment checks, including an enhanced Disclosure and Barring Service (DBS) check. Two references are required prior to commencement of employment. We are an equal opportunities employer.

Please note that only qualified candidates will be contacted. Thank you for your interest in this position.

Pay: From £27,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in benenden

2nd Line Support Technician

Mobility Support Specialist

IT Support & Digital Services Coordinator

2nd Line Engineer

Product Support Specialist

IT Help Desk Technician

1st Line Engineer

IT Technician

IT Field Engineer

IT Support Analyst

Facilities Helpdesk Administrator

Technical Resources Officer - Sensory Needs Service

Service Desk Engineer - 1st Line

Analyst, Enterprise Service Desk

Schools IT Technician

Senior IT Technician

IT Governance, Risk and Control Specialist

ICT Lead PHP Developer (Jadu Platform & Digital Services)

HR Systems Analyst

More jobs to discover

I want to receive the latest job alerts for technical support in benenden

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected