Customer experience manager Work, Jobs in Betchworth, Sry (with Salaries)

Duty Manager
Reigate Manor Hotel —Reigate
- £27,500 - £29,000 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
6d
Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Trainee Property Manager
Mandeville Property Management —Coulsdon
- £22,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Office experience
- Work from home
- Referral programme
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
12d
Compliance Manager
Bet Tom Ltd —Uckfield
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Supervising experience
Quick apply
9d
Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Customer Experience Manager
haku —London
- Remote
- Master's degree
- Bachelor's degree
- Accounting
- Annual leave
- Life insurance
Quick apply
6d
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Retail Customer Experience Manager
CuddleThreadz Retail Ltd —London
- £60,000 a year
- Bachelor's degree
- In-person
- Business
- Gym membership
Quick apply
16h
Customer Success Account Manager - Enterprise customers
Microsoft —London
- £79,700 - £133,900 a year
- Full-time
- Azure
- Bachelor's degree
- Travel
1d
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Customer Success Manager
SCOR —London
- Spanish
- Project management
- Bachelor's degree
AI Solutions and Implementation Lead
Journey Digital —London
- From £50,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Project management
- Flexitime
- Work from home
Quick apply
Studio Manager
The Hurlingham Club —Fulham
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Trainee Property Manager
One Portfolio Management Ltd —Crawley
- From £25,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
4d
Customer Success Manager
Sitemate —London
- £55,000 - £66,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Microsoft Office
- Annual leave
11d
Marketing Manager
Knights Garden Centres —Godstone
- £20,000 - £27,000 a year
- Part-time
- Analysis skills
- Project management
- In-person
- Free parking
- Paid training
Quick apply
5d

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customer experience manager jobs near betchworth, sry

Duty Manager

Reigate Manor Hotel -
Reigate

Quick apply

Job details

Permanent | Full-time
£27,500 - £29,000 a year
6 days ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Customer service
Organisational skills
Leadership
Communication skills
Hotel experience

Full job description

Job Overview

We are seeking a professional and customer focused Duty Manager to oversee the day-to-day operations at Reigate Manor.

The Duty Manager will ensure the smooth running of all departments during their shift, deliver exceptional guest experiences, and support the management team in maintaining high service standards across the property.

This role requires a proactive individual with strong leadership skills, excellent communication abilities, and a passion for hospitality.

Key Responsibilities

Operations Management

Oversee the daily operations of the hotel during assigned shifts.
Act as the main point of contact for guests and staff in the absence of senior management.
Ensure all departments (Front Office, Housekeeping, Food & Beverage, and Maintenance) operate efficiently.
Conduct regular checks across the property to ensure standards are maintained.

Guest Experience

Provide exceptional customer service and ensure guest satisfaction at all times.
Handle guest queries, feedback, and complaints promptly and professionally.
Resolve issues quickly to maintain positive guest experiences.

Team Leadership

Supervise and support team members across departments.
Assist with staff training, shift coordination, and performance monitoring.
Encourage teamwork and maintain a positive working environment.

Health, Safety & Compliance

Ensure compliance with hotel policies, procedures, and UK health & safety regulations.
Monitor security and safety procedures throughout the property.
Respond appropriately to emergencies or incidents.

Administration

Complete daily reports, incident logs, and shift handovers.
Assist with cash handling procedures and financial reconciliation where required.
Support management with operational planning and service improvements.

Requirements

Previous experience in hotel & hospitality, preferably in a supervisory or management role.
Strong leadership and organisational skills.
Excellent customer service and problem-solving abilities.
Ability to remain calm and professional under pressure.
Flexible availability including evenings, weekends, and holidays.
Knowledge of hotel systems (e.g., Opera, Guestline, or similar PMS) is advantageous.

Preferred Qualifications

Degree or diploma in Hospitality Management or a related field (desirable).
Hotel and Hospitality experience
First Aid or Health & Safety certification (desirable).

Benefits

Competitive salary dependent on experience
Training and career development opportunities
Pension scheme

Job Types: Full-time, Permanent

Pay: £27,500.00-£29,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Referral programme

Experience:

Hotel: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in betchworth, sry

Duty Manager

Client Retention Manager

General Manager - Samsung Experience Store

Trainee Property Manager

Customer Service Manager

Compliance Manager

Service Deliver Manager (SC Cleared)