Client services Work, Jobs in Bicknacre, Ess (with Salaries)

Contact Centre Agent (Evenings and Weekends)
Pinnacle Group —Chelmsford
- £12.71 an hour
- Temporary
- Customer service
- Communication skills
- Employee discount
Quick apply
Part Time Retail Sales Expert - Luxury Fragrance Brand - Oud Arabian
Scents & Cosmetics LTD —Chelmsford
- £12.21 - £13.50 an hour
- Part-time
- Sales
- Social media management
- Customer service
- Employee discount
Quick apply
11d
Control Room Operative
L J Transportation —Latchingdon and Snoreham
- £13.07 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Employee Support Officer
Giant Group —Chelmsford
- £24,750 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Support Worker for Homeless Services
CHESS Homeless —Chelmsford
- £26,500 - £27,474 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
10d
Client Services Executive
AFH Financial Group —Bishop's Stortford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Trainee Motor Claims Handler
Auto Accident Claims Ltd —Basildon
- From £24,785 a year
- Full-time
- Customer service
- Free parking
- Referral programme
Quick apply
Customer Service Representative
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
3d
Cold caller
Hylands Capital Limited —Great Baddow
- From £13 an hour
- Part-time
- Sales
- English
- Organisational skills
- Referral programme
Quick apply
13d
First Contact Navigator
CARA (Centre for Action on Rape and Abuse) —Colchester
- £24,496 - £26,845 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Health & wellbeing programme
- Sick pay
Quick apply
3d
Complex Care Coordinator
Superior Healthcare —Chelmsford
- £30,000 a year
- Day shift
- Communication skills
- Annual leave
- Employee assistance programme
Corporate Security Officer / Receptionist
Vigilant Security —Chelmsford
- £13.51 an hour
- Overtime
- Customer service
- Computer literacy
- Computer skills
Quick apply
People Assistant
Pinnacle Group —Chelmsford
- £25,000 - £26,000 a year
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Aesthetic Sales Consultant
Snatch & Glow —Chelmsford
- £1,500 - £2,000 a month
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
Motor Insurance Claims Handler
Auto Accident Claims Ltd —Basildon
- £27,000 - £30,000 a year
- Overtime
- Customer service
- Organisational skills
- In-person
- Referral programme
Quick apply
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
Receptionist (Part-time)
Escape —Billericay
- From £13 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Accounting
Quick apply
3d
Sales Executive
Safetech LTD —Rayleigh
- Up to £12.71 an hour
- Part-time
- Sales
- Customer service
- Business development
Quick apply
Client Services Administrator
Gallagher Bassett —Chelmsford
- Microsoft Excel
- Customer service
- Salesforce
- Employee stock purchase plan
- Life insurance
2d

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client services jobs near bicknacre, ess

Contact Centre Agent (Evenings and Weekends)

Pinnacle Group -
Chelmsford

Quick apply

Job details

Temporary | Permanent | Temp to perm
£12.71 an hour

Benefits

Additional leave
Company pension
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for new, skilled Call Centre Operatives to provide exceptional customer service and support. You will be joining our team of Contact Centre Agents based in Chelmsford.

Pinnacle Connect is our national 24/7 contact centre, supporting over 50 clients including Housing Associations and Local Authorities. It helps around 25,000 customers each month with repairs, emergencies and service queries. With fast response times and a dedicated team, Connect plays a key role in delivering excellent customer service across Pinnacle Group.

Your responsibilities will include handling inbound and outbound calls from housing tenants when they have issues with gas, heating, electricity and other general repairs emergencies, resolving customer inquiries, and providing accurate information about our services.

You will need excellent communication skills, a friendly demeanour, and the ability to work efficiently under pressure. If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.

This is a position for 20 hours per week where the suitable candidate will be required to work mid-week evening shifts and every other weekend on a rotational basis that will look like this:

Midweek evening shifts will be 6pm to 11.30pm
Weekend shifts will be 8am to 4.30pm or 3.30pm to 11.30pm every other weekend.

You must be able to work weekends (both Saturday and Sundays) and be able to get to and from central Chelmsford late in the evening.

This will be an ongoing temporary assignment which could lead to a permanent contract.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

You’ll be answering enquiries, updating notes onto systems, dealing with emergencies, and booking appointments, where a trained engineer is required to carry out the repair.
You will make sure customers feel like the number one priority and ensure they are fully informed throughout the repairs process.
You will be responsible for dealing with high demand customer contacts and enquiries, predominantly by phone and e-mail. We have particular expertise and experiences in dealing with ‘out of hours repair emergencies’ in the repairs and maintenance sector.
You will be first point of contact for our clients including Social Housing and Council customers and your duties will include updating relevant notes onto systems, diagnosing repair requests, dealing with emergencies, and signposting.

Key Requirements:

Previous customer service experience.
Exceptional telephone manner.
Results driven and love to smash a target!
High levels of resilience and motivation to succeed.

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme

Quick apply

Refine Your Search

client services jobs in bicknacre, ess

Contact Centre Agent (Evenings and Weekends)

Part Time Retail Sales Expert - Luxury Fragrance Brand - Oud Arabian

Control Room Operative

Helpdesk Administrator - Shifts

Employee Support Officer

Support Worker for Homeless Services

Client Services Executive

Trainee Motor Claims Handler

Customer Service Representative

Cold caller

First Contact Navigator

Complex Care Coordinator

Corporate Security Officer / Receptionist

People Assistant

Aesthetic Sales Consultant

Motor Insurance Claims Handler

Customer Service Advisor - Nights/Part-time

Receptionist (Part-time)

Sales Executive

Client Services Administrator

I want to receive the latest job alerts for client services in bicknacre, ess

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