Customer care specialist Work, Jobs in Biggleswade, Bdf (with Salaries)

Customer Care / Bookings Co-Ordinator
Accora —Cambridge
- Full-time
- Computer literacy
- Travel
- Organisational skills
- Annual leave
Quick apply
9d
Family Help Officer
Bedford Borough Council —Bedford
- £25,583 - £25,989 a year
- Full-time
- English
- Organisational skills
Recruitment Coordinator
The Bedford College Group —Bedford
- £25,585 - £30,915 a year
- Part-time
- Customer service
- Microsoft Office
- Human resources
- Annual leave
2d
Care Home Administrator
Barchester Healthcare —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- Databases
- Employee discount
- Referral programme
Quick apply
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
10d
Administrator
Active Care Group —Bedford
- £27,927.79 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Administrator
Johnsons Workwear Ltd —Letchworth
- £26,734.50 a year
- Full-time
- Health & wellbeing programme
Quick apply
4d
Intake and Assessment Officer - Dogs (9 Month FTC)
Wood Green The Animals Charity —Godmanchester
- £26,227.50 a year
- Weekend availability
- Annual leave
- Employee discount
10d
Intake & Assessment Officer Cats & Small Pets
Wood Green The Animals Charity —Godmanchester
- £26,227.50 a year
- Weekend availability
- Customer service
- Annual leave
- Employee discount
10d
Payment Support Advisor
Amplius —Milton Keynes
- £19,033.82 - £34,498.80 a year
- Part-time
- Hybrid work
- Organisational skills
5d
Critical Care Transport Assistant
St John Ambulance —Cambridge
- £29,375 a year
- Overtime
- Conflict management
- Patient care
- Employee assistance programme
- Employee discount
Employee Relations Specialist - 12 month Fixed Term Contract
Dominos —Milton Keynes
- Travel
- Human resources
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Receptionist
The Bedford College Group —Bedford
- £25,467 - £28,482 a year
- Part-time
- Continuous improvement
- Organisational skills
- Front desk
- Annual leave
4d
Senior Customer Service Advisor
Barclays —Huntingdon
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Membership Administrator
Medical Defence Shield —Bedford
- £24,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Google Suite
- Free parking
Quick apply
2d
Switchboard Operator
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £25,760 - £27,476 a year
- Full-time
- Data entry
- Annual leave
- Flexible schedule
8d
Business Support Officer
Hertfordshire County Council —Stevenage
- £25,583 - £28,412 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave

I want to receive the latest job alerts for customer care specialist in biggleswade, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care specialist jobs near biggleswade, bdf

Customer Care / Bookings Co-Ordinator

Accora -
Cambridge

Quick apply

Job details

Full-time
9 days ago

Benefits

Annual leave

Qualifications

Sales support
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Client engagement
Computer literacy
Appointment booking and call handling
Organisational skills
Computer skills
Customer interaction
Outbound calling
A Level

Full job description

As a Booking Co-Ordinator in Customer Care, you will be at the forefront of our sales efforts, working closely with our customers to ensure a seamless and personalized experience. You will play a key role in the customer journey by proactively engaging with clients, booking seating assessments, and coordinating with our Customer Care team.

Requirements

Our Bookings Co-Ordinator play a key part in the customer journey, booking seating assessments with clients, and forming part of the front line of inbound call answering along with the Customer Care team.

Your Contribution: Making a Positive Impact

Answering telephone calls and emails from our customers in a timely manner
Booking seating and FloorBed assessments into the relevant product specialist’s diary
Working closely with the product specialist team and ISC colleagues to ensure most efficient use of PS’s day
Occasionally outbound calls and emails may be required to customers to promote assessments
Processing credit card expenses for product specialists
General support for sales team

Key goals and KPIs

Assessment bookings
Missed call rate

Qualifications and training

It is desirable that the postholder has:

Qualification to A-level standard or equivalent

Experience and knowledge

It is desirable that the postholder has:

Customer service experience
Relevant product and industry knowledge
Desirable previous experience of managing diaries

Skills and abilities

It is essential that the postholder has:

Effective and confident telephone skills, with an excellent level of English
A good understanding of geographical areas across the country
Ability to learn to use internal diary systems and Google maps
Ability to calculate travel time accurately between locations
Ability to work effectively in a team
Good ICT skills

Other requirements

It is essential that the postholder has:

Attention to detail, with good planning and organisational skills
Drive and enthusiasm
Positive, confident and determined approach
Continuous improvement mindset
Full driving licence

Essential Skills for Making a Difference: We take health and safety seriously and expect our team members to adhere to our policies. Our employees are ambassadors of our company, promoting our brand with a positive image. We live and breathe our core values of insight, determination, and integrity, delivering on our mission statement and promoting our company's long-term vision. Adhering to high-quality and regulatory standards is essential at Accora.

Our Commitment to Supporting You: At Accora, we prioritize our employees' personal and professional development by offering training activities, on-the-job training, in-house and external training courses. We believe in investing in our employees and providing them with opportunities to grow and develop within the company. We offer a competitive salary, comprehensive benefits package, and a supportive and inclusive work environment.
Celebrating Diversity: Why It Matters to Us: We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

Benefits

Free hot/cold drinks and snacks etc.
Annual leave: 25 days per year + public holidays
Competitive salary
Private medical healthcare cover
Training and development opportunities

About Accora:

We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.

This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity.

If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role. To learn more about our company and the products we create, please visit our website at www.accora.care

Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at [email protected]

Quick apply

Refine Your Search

customer care specialist jobs in biggleswade, bdf

Customer Care / Bookings Co-Ordinator

Family Help Officer

Recruitment Coordinator

Care Home Administrator

Customer Experience Advisor

Administrator

Customer Service Administrator

Intake and Assessment Officer - Dogs (9 Month FTC)

Intake & Assessment Officer Cats & Small Pets

Payment Support Advisor

Critical Care Transport Assistant

Employee Relations Specialist - 12 month Fixed Term Contract

Housing Solutions Officer

Receptionist

Senior Customer Service Advisor

Service Support Specialist

Membership Administrator

Switchboard Operator

Business Support Officer

Customer Support Coordinator

I want to receive the latest job alerts for customer care specialist in biggleswade, bdf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected