Information manager Work, Jobs in Bilston, Wmd (with Salaries)

Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
9d
Curriculum Administrator
City of Wolverhampton Council —Wolverhampton
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Data entry
- Employee assistance programme
9d
Television Licence Field Officer
Capita —Walsall
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Storesman/woman
Enviroplast —Willenhall
- £13 - £15 an hour
- Full-time
- Organisational skills
- In-person
- Free parking
Quick apply
9d
Product and Pricing Data Administrator
nGeneration —Tipton
- £25,272 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
Quick apply
Data and MIS Manager
Ormiston Academies Trust —Wolverhampton
- £32,597 - £36,363 a year
- Full-time
- School
- Employee discount
Receptionist/Administrator
Aquarius Ltd —West Bromwich
- £12.71 - £12.72 an hour
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
Quick apply
12h
Employment and Skills Manager
Walsall Housing Group —Walsall
- £39,539 - £41,772 a year
- Full-time
- Communication skills
- Annual leave
6d
Education Centre Manager
Explore Learning —Wolverhampton
- £31,250 - £33,750 a year
- Full-time
- Sales
- Maths
- Experience working with children
- Employee discount
- Referral programme
Quick apply
Data and MIS Manager
Ormiston NEW Academy —Wolverhampton
- £32,597 - £36,363 a year
- School
- Employee discount
Operations Manager - WV Active Bilston-Bert Williams
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Training & development
1d
Sales Order Processor
Onboard Corrugated Limited —Wolverhampton
- £28,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
2d
Office Manager
CKW Contracts —Four Ashes
- £25,420 - £40,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Budgeting
- Free parking
Quick apply
8d
Property Supervisor - Planned Repairs
Wolverhampton Homes —Wolverhampton
- £37,747 - £40,423 a year
- Full-time
- Continuous improvement
- Construction experience
- Communication skills
- Annual leave
10d
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
IT Project Coordinator 12month FTC
Safran —Wolverhampton
- Full-time
- PMP
- Communication skills
- Annual leave
Operations Manager
Dudley Parish Churches —Dudley
- £31,000 a year
- Part-time
- Organisational skills
- In-person
Quick apply
12h
Quality Manager-Powder Coating & Surface Finishing
Aspect Powder Coatings Ltd —Tipton
- From £32,333.97 a year
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Free parking
Quick apply
8d
Supplier Performance Manager
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
3d

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Customer Delivery Manager

Walsall Council -
Walsall

Apply Now

Job details

Full-time
£55,662 - £59,490 a year
9 days ago

Benefits

Flexitime
Company pension

Qualifications

Customer service
Stakeholder liaison
Team management
Communication skills

Full job description

Customer Delivery Manager - Ref: EE08026
G12: £55,662 - £59,490 per annum.

Customer Experience Centre at Walsall Council

Are you an experienced leader with a passion for customer service, operational excellence and service improvement? Walsall Council is looking for a dynamic Customer Delivery Manager to help shape and lead the future of our Customer Experience Centre.

This is a key management role responsible for overseeing frontline customer services, driving performance, championing innovation and ensuring residents receive an outstanding customer experience. You will lead a number of service teams, including Corporate Complaints, Members' Enquiries, Council Tax, and Clean & Green, supporting Team Leaders and staff to deliver high-quality, customer-focused outcomes.

At Walsall Council, we're committed to putting residents at the heart of everything we do. If you're ready to lead high-performing teams, drive innovation and make a real difference to the people of Walsall, we'd love to hear from you.

Join us and help set the standard for exceptional customer service.

What you'll do:

Lead and inspire multiple customer-facing teams to deliver excellent services.
Manage and develop a number of Team Leaders and their staff.
Drive performance, continuous improvement and customer satisfaction.
Use customer insight to identify opportunities to improve services and customer journeys.
Manage operational performance, complaints oversight and service delivery standards.

What we're looking for:

A proven people leader with experience managing operational teams.
Strong communication, coaching and stakeholder management skills.
Experience delivering service improvement and managing change.
A passion for customer experience and achieving positive outcomes for residents.

Join us and help set the standard for exceptional customer service.

View Job Description and Employee Specification

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

Closing Date: 25th September 2026

Please note: This post may be closed earlier than the published closing date should we receive a large number of applications.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.

Apply Now

Refine Your Search

information manager jobs in bilston, wmd

Customer Delivery Manager

Curriculum Administrator

Television Licence Field Officer

Storesman/woman

Product and Pricing Data Administrator

Data and MIS Manager

Receptionist/Administrator

Employment and Skills Manager

Education Centre Manager

Data and MIS Manager

Operations Manager - WV Active Bilston-Bert Williams

Sales Order Processor

Office Manager

Property Supervisor - Planned Repairs

E-commerce & Sales Coordinator

IT Project Coordinator 12month FTC

Operations Manager

Quality Manager-Powder Coating & Surface Finishing

Supplier Performance Manager

Information Governance Administrator

I want to receive the latest job alerts for information manager in bilston, wmd

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