Social housing officers Work, Jobs in Bilston, Wmd (with Salaries)

Housing Officer - Worcestershire, Hereford, Dudley
Serco Plc —Oldbury
- £29,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
10d
Housing Officer
Upward Care Ltd —Bloxwich
- £28,315 a year
- Full-time
- Administrative experience
- IT
- In-person
- Free parking
Quick apply
11d
Neighbourhood Coach
Bromford —Wolverhampton
- £30,763 - £33,945 a year
- Monday to Friday
- Hybrid work
- Negotiation
- Employee assistance programme
- Sick pay
Community Housing Officer
Civic Recruitment Limited —Dudley
- £19.81 an hour
- Full-time
- Customer service
Quick apply
8d
Housing Officer
GreenSquareAccord —Dudley
- £33,400 - £41,800 a year
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Housing Income Advisor
Bromford —Wolverhampton
- £34,035.77 a year
- Hybrid work
- Employee assistance programme
- Sick pay
2d
Referrals and Allocations Officer
Pegasus Supported Housing Ltd —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
Quick apply
Housing & Welfare Officer
Civic Recruitment Limited —Walsall
- £23.10 an hour
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
Quick apply
2d
Housing Services Case Handler
Reliance Social Housing CIC —Birmingham
- £26,000 a year
- Full-time
- Administrative experience
- Data entry
- IT
- Free parking
- Annual leave
Quick apply
1d
Property & Tenancy Officer (Supported Accommodation)
Providence First Housing —Birmingham
- From £26,436 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Free parking
Quick apply
10d
Housing Support Worker – Supported Exempt Accommodation
Elmfield Housing —Birmingham
- £26,325 a year
- Full-time
- Microsoft Office
- In-person
- Care plans
- Annual leave
Quick apply
Housing Options Assistant
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £21,578.70 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
2d
Housing Options & Lettings Assistant
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Part-time
- Remote
- Customer service
- English
- Contracts
9d
Housing Support Worker
Claremont Living Group —Birmingham
- £24,784.50 a year
- Full-time
- Travel
- In-person
- Health & wellbeing programme
Quick apply
10d
Housing Support Officer
Safeguard Housing —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Transitional Housing Manager
Reliance Social Housing CIC —Birmingham
- £35,000 a year
- Full-time
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
Homelessness & Housing Solutions Officer
Civic Recruitment Limited —Redditch
- £30 an hour
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Quick apply
14d
Housing Worker
Telford After Care Team —Telford
- £12.71 - £13.91 an hour
- Part-time
- Cooking
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
9d
Housing Support Worker
Kensington Community Care (Gloucester) Limited —Birmingham
- £13 an hour
- Full-time
- Experience working with children
- In-person
- Care plans
Quick apply
12d
HMO Support Worker
Graceful Living Solutions —Birmingham
- £13 an hour
- Part-time
- In-person
- Negotiation
- Free parking
Quick apply

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Housing Officer - Worcestershire, Hereford, Dudley

Serco Plc -
Oldbury

Apply Now

Job details

Full-time
£29,250 a year
10 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Maintenance
Organisational skills
IT
Communication skills

Full job description

Housing Officer

AASC - Worcestershire, Hereford, Dudley

Full time, 37.5 hours per week. Monday – Friday

Salary: £29,250.00, plus Serco Benefits.

You are required to have a valid UK driving licence for this role. A company car will be provided.

On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC). We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

Main purpose:

Delivery of services required under the AASC contract to support Service Users in their Area.
Responsibility for property standards in all accommodation, completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets.
Provide welfare support and signposting to the Service Users in their care.
Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.

Main Accountabilities:

Ensure delivery of all core Service User support services as prescribed under the contract.
Provide inductions for all new Service Users ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure.
Respond to requests for assistance and support received via the AIRE Services.
Manage incidents raised by the AIRE Services.
Deliver against the tasking schedule or as required by the Field operations manager.
Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales.
Complete monthly inspections to ensure standards are being met and highlight any required maintenance.
Undertake further inspections as required
Responsible for managing discontinuations and reporting potential absconders in line with Local Operating Procedures (LOP).
Complete first fix and minor repairs where identified and tasked
Maintain property standards to ensure compliance with contractual commitments and property legislation.
Accountable for following all processes, procedures, and policies under the contract.
Manage access for suppliers, visitors, maintenance etc.
Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children’s safeguarding needs, etc.
Assisting with day-to-day operations including, daily registers, post, reception duties etc.
Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary.

What you’ll need to do the role:

Strong experience of working in a service environment, with demonstrable knowledge of communication skills.
Knowledge/experience of working within a property related environment.
Strong interpersonal skills.
IT literate, knowledge of MS Word, Excel, etc.
Ability to manage conflict.
Strong organisational skills.

Desirable:

Some maintenance knowledge desirable.
Safeguarding knowledge/experience in a similar environment desirable.
Experience in a security related role.

Why Serco:

Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.

What we offer:

Salary: Competitive salaries with annual reviews.
Pension: Up to 6% contributory pension scheme.
Holidays: 25 days' annual leave plus bank holidays.
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

#aasc

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact j&[email protected].

aascjobs aasccorejobs

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Refine Your Search

social housing officers jobs in bilston, wmd

Housing Officer - Worcestershire, Hereford, Dudley

Housing Officer

Neighbourhood Coach

Community Housing Officer

Housing Officer

Housing Income Advisor

Referrals and Allocations Officer

Housing & Welfare Officer

Housing Services Case Handler

Property & Tenancy Officer (Supported Accommodation)

Housing Support Worker – Supported Exempt Accommodation

Housing Options Assistant

Housing Options & Lettings Assistant

Housing Support Worker

Housing Support Officer

Transitional Housing Manager

Homelessness & Housing Solutions Officer

Housing Worker

Housing Support Worker

HMO Support Worker

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