Customer experience manager Work, Jobs in Birkenhead, Msy (with Salaries)

Client Manager - Events
Showforce —Liverpool
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
10d
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Recruitment Administrator
Sureserve —Liverpool
- £27,976 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
General Manager
MLA Ltd —Liverpool
- Full-time
- IT
- In-person
- Leadership
- Annual leave
Quick apply
12d
Researcher
Infopro Digital Services Limited —Ellesmere Port
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Contracts Coordinator
Cheshire Wellness —Neston
- £30,000 - £50,000 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Free parking
Quick apply
12d
Case Management Worker (CMW)
Wirral Ark —Birkenhead
- £27,752 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
Operations Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Employee discount
Quick apply
Graduate Sales Manager Trainee
Impero Limited —Liverpool
- £28,000 - £32,000 a year
- Weekend availability
- Sales
- Public speaking
- No experience needed
- Free parking
Quick apply
Lettings & Accommodation Assistant
Xenia Lettings —Liverpool
- Up to £14,400 a year
- Part-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
9d
Business Development Manager
Biffa Waste Services —Liverpool
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
Quick apply
SSC Professional Qualifications Administrator
BDO —Liverpool
- Full-time
- Microsoft Excel
- IT
Retail Order Processor
Applied Nutrition —Liverpool
- £24,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
12d
Assistant Store Manager
Mint Velvet —Liverpool
- Full-time
- Management
- Employee discount
Quick apply
Lefties Liverpool - General Manager
INDITEX —Liverpool
- Full-time
- Leadership
- Employee discount
Quick apply
Lettings Consultant
YPP Lettings & Management Company Limited —Liverpool
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
10d
Hotel Assistant Operations Manager
City Life Management Ltd —Liverpool
- Part-time
- Hospitality
- Bar
- Management
Quick apply
8d
General Manager
Lark Lane Group —Liverpool
- £33,000 - £35,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Deputy Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Employee discount
Quick apply

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Client Manager - Events

Showforce -
Liverpool

Quick apply

Job details

Full-time
£25,000 - £28,000 a year

Benefits

Company events

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Communication skills

Full job description

We’re looking for a Client Manager to join our busy team. You’ll be an excellent communicator, passionate about delivering high standards of customer service and have a real drive to succeed.

Ideally the candidate would have experience working within the Events industry and have an understanding of delivering projects from a staffing supplier perspective

Role:

As a Client Manager, you will be responsible for maintaining and growing client relationships, ensuring the successful delivery of services, and acting as the main point of contact between clients and internal teams. You’ll support the Operations team with the preparation of quotes and management of project schedules.

Reports to:

o Head of UK Operations

Requirements

Responsibilities:

Manage existing client accounts and build long-term, trusted partnerships
Understand client goals and proactively identify opportunities
Manage a large volume of email and phone enquiries daily
Ensure contracts are issued accurately
Maintain contact to ensure repeat business and identify upsell opportunities
Carry out regular site visits to understand your client’s requirements
Arrange and attend meetings to generate new business and manage relationships
Ensure that customers receive the best possible service at all times
Ensure complaints are handled in line with company procedures
Ensuring accreditation for events is complete
Prepare accurate quotes and schedules utilising our bespoke CRM system and excel
Ensure all project information is communicated to all team members
Update client records ensuring current information is available at all times
Demonstrate a strong understanding of the clients’ needs and manage them through to delivery
Obtain client feedback after each event and report to senior management
Attend relevant trade exhibitions, networking events and training
Work closely with the Head of Operations UK to ensure that the links between the Account Management and Scheduling teams are strong, ensuring both client and staff needs are met

Key skills:

Excellent communication skills
Highly organised and able to multi-task
Happy to travel around the UK and worldwide
Ability to adapt quickly to changes
Ability to work flexible hours
Excellent knowledge of MS Office including Word and Excel
Great team player
Ability to identify problems in process and resolve them in a timely manner
Ability to work under pressure

Experience:

Event industry experience is advantageous but not essential

Quick apply

Refine Your Search

customer experience manager jobs in birkenhead, msy

Client Manager - Events

Guest Experience Manager

Customer Operations Manager

Recruitment Administrator

General Manager

Researcher

Contracts Coordinator

Case Management Worker (CMW)

Operations Manager - Lefties Liverpool NEW OPENING

Graduate Sales Manager Trainee

Lettings & Accommodation Assistant

Business Development Manager

SSC Professional Qualifications Administrator

Retail Order Processor

Assistant Store Manager

Lefties Liverpool - General Manager

Lettings Consultant

Hotel Assistant Operations Manager

General Manager

Deputy Manager - Lefties Liverpool NEW OPENING

I want to receive the latest job alerts for customer experience manager in birkenhead, msy

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