Customer service coordinator Work, Jobs in Birmingham, Eng (with Salaries)

Customer Service & Administration Coordinator – International & Offshore Logistics
Sheldon Clayton Logistics —West Bromwich
- From £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
Scheduling Coordinator
Stiltz Homelifts —Kingswinford
- £29,671 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
6d
Project Coordinator
Allvalves Online Limited —Pershore
- £24,420 - £28,000 a year
- Full-time
- Customer service
- ERP systems
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Resolutions Coordinator
Arcus FM —Redditch
- £25,000 - £30,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
3d
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Vehicle Admin and Sales Coordinator
25seven Campers Ltd —Bromsgrove
- £24,784.50 - £28,000.00 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Sales Coordinator
Metalor Technologies UK Ltd —Birmingham
- £25,000 - £26,125 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
2d
Internal Sales Executive / Sales Co-ordinator
Vivalda Group —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
11d
Sales & Events Co-ordinator
The Mount Country Manor Hotel & Golf —Wolverhampton
- £27,000 - £28,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply
Project Coordinator
wavenet —Solihull
- Full-time
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Service Coordinator
Baxters Food Group —Burntwood
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
4d
Customer Assistance Coordinator
Allianz —Birmingham
- £15,436.34 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Internal Sales Co-Ordinator-Office Based
Sumitomo Electric Hardmetal Ltd —Longbridge
- £25,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Service & Parts Coordinator
River Motorhomes —Stratford-upon-Avon
- From £27,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
2d
Senior Service Coordinator
Powered by CAN —West Bromwich
- £21,149.44 - £26,436.80 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Free parking
- Sick pay
Quick apply
10d
Estate Services Coordinator - Birmingham, B4
Encore —Birmingham
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Quick apply
Customer Service Co-Ordinator
NP Aerospace Limited —Coventry
- £30,000 - £33,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
13d

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customer service coordinator jobs near birmingham, eng

Customer Service & Administration Coordinator – International & Offshore Logistics

Sheldon Clayton Logistics -
West Bromwich

Quick apply

Job details

Full-time
From £27,000 a year
2 days ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Logistics
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

About the Role

Due to continued growth, we are looking for an enthusiastic and organised Customer Service & Administration Coordinator to join our busy International & Offshore Department. This is a fast-paced role that requires excellent communication skills, attention to detail, and the ability to manage multiple tasks while delivering exceptional customer service.

The successful candidate will act as a key point of contact for customers, suppliers, and internal departments, ensuring enquiries and shipments are managed efficiently from start to finish.

Key Responsibilities

Customer Service

Handle inbound and outbound customer calls professionally and efficiently.
Respond to customer and supplier enquiries via telephone and email.
Provide updates on shipment status, delivery schedules, and service information.
Build and maintain strong relationships with customers, suppliers, and transport partners.
Resolve customer queries and escalate issues where appropriate.

Administration

Prepare and maintain operational records and documentation.
Manage departmental inboxes and ensure all enquiries are responded to promptly.
Assist with quotation preparation and pricing requests.
Update internal systems with shipment and customer information.
File and maintain transport and customs documentation where required.

General Duties

Support the International & Offshore team with day-to-day operational requirements.
Liaise with suppliers, carriers, and partner networks to ensure smooth service delivery.
Monitor service levels and assist in resolving delivery exceptions.
Contribute to continuous improvement initiatives within the department.

Skills & Experience Required

Previous experience in a customer service or administrative role.
Excellent telephone manner and communication skills.
Strong organisational skills with the ability to prioritise workload.
Good attention to detail and accuracy.
Proficient in Microsoft Office applications.
Ability to work effectively both independently and as part of a team.
Experience within transport, logistics, freight forwarding, or supply chain operations would be advantageous but is not essential.

Personal Attributes

Positive and proactive attitude.
Professional and customer-focused approach.
Ability to remain calm under pressure in a busy environment.
Strong problem-solving skills.
Reliable, flexible, and willing to learn.

What We Offer

Competitive salary.
Full training and development opportunities.
Supportive and friendly working environment.
Career progression opportunities within a growing logistics business.
Company pension scheme.
Holiday entitlement in line with company policy.

If you are a motivated individual who enjoys delivering excellent customer service and thrives in a busy logistics environment, we would love to hear from you.

Pay: From £27,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in birmingham, eng

Customer Service & Administration Coordinator – International & Offshore Logistics

Scheduling Coordinator

Recruitment Coordinator

Project Coordinator

Field Service Coordinator

Customer Resolutions Coordinator

Helpdesk Coordinator - FTC 12 months

Vehicle Admin and Sales Coordinator

Sales Coordinator

Internal Sales Executive / Sales Co-ordinator

Sales & Events Co-ordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Project Coordinator

Customer Service Coordinator

Customer Assistance Coordinator

Internal Sales Co-Ordinator-Office Based

Service & Parts Coordinator

Senior Service Coordinator

Estate Services Coordinator - Birmingham, B4

Customer Service Co-Ordinator

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