Customer support & operations administrator Work, Jobs in Birmingham, Eng (with Salaries)

Business Support Administrator
Nexian Technology Ltd —Aston
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
14d
Network Operations Administrator
Carousel Logistics —Birmingham
- £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Operations Support Administrator
NECSWS —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
1d
Finance Administrator
Green Sheep Group Ltd. —Stratford-upon-Avon
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Employee assistance programme
- Life insurance
Quick apply
Part Time Administrator - Birmingham
SWARCO —Birmingham
- £24,000 - £25,700 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Office Administrator
Jayplas —Smethwick
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
1d
Administrator Part Time Temporary
West Midlands Fire Service —Birmingham
- £15,699 - £16,466 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Work from home
10d
People Data Administrator
Serco Group —Solihull
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Human resources
- Annual leave
- Employee discount
Customer Service Administrator
Stone Hardy —Oldbury
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
1d
Employee Relations Operations Administrator
Select Engineering —Birmingham
- £23.60 an hour
- Call to connect
- Data analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
Database Administrator
SugarAI —Birmingham
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Mentoring
- Employee discount
Quick apply
13d
School Administrator/Receptionist
Ark Schools —Birmingham
- £25,583 - £28,598 a year
- Customer service
- Communication skills
- School
HR Global Mobility and Rewards Administrator
Harbor —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
10d
Lettings Administrator
Savills —Birmingham
- Full-time
- Mentoring
- Annual leave
Telesales Representative/ Admin
AT ENERGY SOLUTIONS LTD —Birmingham
- £12.70 - £13.00 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
3d
Sales Administrator/PA to Director
Sigma Occupational Health Ltd —Harborne
- £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Sales Office Administrator
B.A. Steels Limited —Alveston
- £23,500 - £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Sick pay
Quick apply
Assistant Manager, Tableau Platform Administrator, IT Business Services
Deloitte —Birmingham
- Hybrid work
- Administrative experience
- Python
Branch Administrator | AT-PAC UK
AT-PAC —Birmingham
- Full-time
- Microsoft Office
- Construction experience
- Communication skills
Quick apply

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customer support & operations administrator jobs near birmingham, eng

Business Support Administrator

Nexian Technology Ltd
Aston

Quick apply

Job details

Full-time
£25,420 - £30,000 a year
14 days ago

Benefits

Free parking
Company pension
Work from home
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Why Join Nexian?

Competitive salary of £26,500–£30,000.
Hybrid working following successful completion of probation.
Full training and ongoing development.
The opportunity to grow your career alongside one of the Midlands’ fastest-growing Managed Service Providers.
Exposure to multiple areas of the business, including Sales, Finance, Contracts and Customer Operations.
A supportive, collaborative and friendly working environment where your contribution is recognised and valued.

Launch Your Career with Nexian

At Nexian, we’re passionate about helping organisations embrace technology with confidence. As one of the Midlands’ fastest-growing Managed Service Providers, we’re expanding our team and looking for an enthusiastic Business Support Administrator to join us.

This is an excellent opportunity for someone looking to start or develop their career within a growing business. We aren’t simply looking for someone to carry out administrative tasks—we’re looking for someone who wants to learn, develop new skills and become an integral part of our business.

As Nexian continues to grow, so do the opportunities for our people. We’re on an exciting journey of growth, creating new roles, expanding our teams and investing in our people. That means there will be genuine opportunities to develop your skills, take on new responsibilities and build a long-term career with us.

Whether your ambitions lie in operations, customer success, finance, sales support, contracts or leadership, we’ll support you in reaching your potential. If you’re ambitious, enthusiastic and willing to learn, you’ll find plenty of opportunities to grow alongside the business.

About the Role

As our Business Support Administrator, you’ll become the link between our Sales, Finance and Contracts teams, ensuring customer orders are processed accurately and efficiently from quotation through to invoicing and contract administration.

You’ll communicate with customers, suppliers and colleagues every day, helping to deliver the exceptional service that Nexian is known for.

No two days are the same, and you’ll quickly become a trusted member of the team whose work genuinely makes a difference.

Your Responsibilities

Process customer orders accurately and efficiently.
Liaise with the Sales team to ensure all order information is complete.
Work with the Finance team to ensure customer orders are correctly processed for invoicing and billing.
Support the Contracts team by ensuring customer agreements and records are maintained and updated accurately.
Maintain customer records and business documentation.
Communicate professionally with customers, suppliers and internal stakeholders.
Provide outstanding customer service by responding promptly and professionally to enquiries.
Help ensure customer orders progress smoothly from initial sale through to completion.
Identify and resolve administrative issues before they become problems.
Support other departments with general business administration where required.

Who We’re Looking For

We’re far more interested in your attitude than the number of years you’ve worked.

You’ll be someone who:

Has a positive, enthusiastic attitude and a genuine desire to learn.
Wants to build a long-term career within a growing business.
Enjoys working in a fast-paced environment.
Has excellent verbal and written communication skills.
Is confident communicating with customers, suppliers and colleagues.
Is highly organised with excellent attention to detail.
Can prioritise multiple tasks effectively.
Takes pride in delivering exceptional customer service.
Works well independently and as part of a collaborative team.
Is confident using Microsoft Office applications, particularly Outlook, Word and Excel.

Previous administration or customer service experience is beneficial but not essential. We’ll provide the training and support to help you succeed.

Hybrid Working

To help you learn the role, build relationships and gain a thorough understanding of our business, you’ll be based full-time in our Birmingham office during your probationary period.

Once you’ve successfully completed probation and are fully established in the role, you’ll move to a hybrid working pattern, combining office and home working.

Flexible Working

We understand that talented people have different commitments outside of work. While this is a full-time role, we’re open to discussing flexible or reduced working hours for the right candidate.

Whether you have childcare responsibilities, caring commitments or other circumstances that require flexibility, we’d encourage you to apply. We’ll always look to accommodate individual needs where we can, while ensuring we continue to provide the excellent service our customers expect.

If you think you’d be a great fit for Nexian but require a flexible working pattern, we’d love to hear from you.

What Your First Year Could Look Like

This role is designed to grow with you. During your first year, you’ll have the opportunity to:

Learn how a successful and growing technology business operates.
Become a trusted member of our Operations team, supporting Sales, Finance and Contracts.
Build strong relationships with customers, suppliers and colleagues across the business.
Develop valuable commercial, operational and customer service skills.
Gain increasing responsibility and ownership as your confidence grows.
Build the foundations for future career opportunities within Nexian.

We’re committed to recognising potential and promoting from within wherever possible. If you’re ambitious, willing to learn and prepared to put in the effort, we’ll support you every step of the way.

Our Values – TEACH

At Nexian, our values aren’t just words on a wall—they guide how we work, how we support one another and how we deliver for our customers every day.

T – Teamwork

We work collaboratively, avoid silos and listen to each other.

E – Equality

We encourage everyone to be their authentic selves and ensure all voices are heard.

A – Accountability

We own our responsibilities, invite feedback and continually seek to improve.

C – Communication

We communicate regularly, openly and freely.

H – Honesty

We are honest, lead with moral principles and encourage open feedback.

If these values resonate with you, you’ll feel right at home at Nexian.

Ready to Join Us?

If you’re organised, motivated, enjoy working with people and want to build a career with a company that genuinely values its employees, we’d love to hear from you.

Apply today and become part of the Nexian team.

Pay: £25,420.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Work from home

Work Location: Hybrid remote in Aston B6 5RQ

Quick apply

Refine Your Search

customer support & operations administrator jobs in birmingham, eng

Business Support Administrator

Network Operations Administrator

Export Coordinator / Warehouse Administrator

Operations Support Administrator

Finance Administrator

Part Time Administrator - Birmingham

Office Administrator

Administrator Part Time Temporary

People Data Administrator

Customer Service Administrator

Employee Relations Operations Administrator

Database Administrator

School Administrator/Receptionist

HR Global Mobility and Rewards Administrator

Lettings Administrator

Telesales Representative/ Admin

Sales Administrator/PA to Director

Sales Office Administrator

Assistant Manager, Tableau Platform Administrator, IT Business Services

Branch Administrator | AT-PAC UK

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