Case Manager
Howden Group Holdings —Birmingham
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Case Manager

Howden Group Holdings -
Birmingham

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Organisational skills
IT
Certificate in Insurance
Negotiation

Full job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

Job Title – Case Manager

Division – Restructuring & Resolution, Financial Lines Group, Howden Insurance Brokers Limited

Location – Birmingham

Hours – Full Time (Mon-Fri 9:00 – 17:30)

What you'll do

Clients

Develop strong relationships with clients and colleagues
Develop strong relationships with insurers
Deal with client quote requests, placements, renewals and mid-term adjustments
Ensure transactions are conducted with full transparency & accuracy

Suppliers/Markets

Develop strong relationships with markets

Broking

Create comprehensive client and broking documents as required
Obtaining quotes, indications and endorsements
Technical duties (including data entry, credit control, bordereau production and chasing subjectivities)
Assist in planning the most appropriate insurance program for the client’s demands and needs
Provide advice, support and training to colleagues and direct reports

Compliance

Ensure compliance with all applicable Company and/or Group policies and procedures
Ensure correct authorisation is obtained and processes followed when required by the Company and /or Group policies and procedures
Ensure compliance with legal and regulatory requirements
Ensure that own performance, HR and T&C records are up to date and meet the Company and/or Group’s requirements
Maintain accurate records and deal with correspondence appropriately
Ensure compliance with Anti Bribery and Corruption policy and procedures

Who we're looking for

Ideally 2+ years commercial insurance experience but training will be provided.
Negotiation and influencing skills.
Enjoy solving problems.
Team player, and able to build sustainable relationships.
Professional and personable.
An ability to learn.
IT Literacy with a working knowledge of Word and Excel required.
Good organisational skills and ability to multi task and plan own workloads.
Strong attention to detail and ability to produce accurate work under pressure.
Previous experience of line management

Professional Qualifications

Qualified to CERT CII level or above or progression towards gaining professional qualifications is desired.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

Apply Now

Refine Your Search

case manager jobs in birmingham, wmd

Case Manager

Associate Case Manager

Proposal Hub Content Manager (18 to 24 months)

Case Manager Student Health and Professionalism Concerns - College of Medicine and Health - 107488 - Grade 7

Vetting Manager - (DBS)

People Relations Case Professional

Case Manager: Student Health and Professionalism Concerns - College of Medicine and Health - 107489 - Grade 7

Visitor Economy Communications Manager

Resource Lead

Failsafe Officer

Programme Manager

Case Manager (Account Handler)

Growth Capital Investment Manager

Strategic Account Manager

PR Executive- Property

Sustainability Advisor

Vetting Administrator

Senior Client Success Manager

Business Acceptance Manager

Rehabilitation Case Manager

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