home solutions advisor Work, Jobs in birmingham, wmd (with Salaries)

Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
13d
SHEQ Advisor
M Group —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Sustainability Advisor
M Group —Birmingham
- Continuous improvement
- No degree
- Travel
Policy & Research Advisor
Birmingham City Council —Birmingham
- £45,091 - £53,460 a year
- Microsoft Powerpoint
- Microsoft Outlook
1d
Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
Customer Services Adviser
The Fuel Store —Birmingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
Careers Advisor
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Education
- Care plans
14d
Occupational Health Advisor
Optima Health —Birmingham
- Up to £45,000 a year
- Full-time
- Leadership
- Paid training
- Annual leave
People Operations Advisor, Workforce, Capability & Systems Lead
Government Internal Audit Agency —Birmingham
- £52,700 - £60,948 a year
- Part-time
- Management
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
5d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Customer service
- English
- Travel
- Relocation assistance
- Work from home
Learning Design & Delivery Specialist
BELFOR UK Ltd —Tamworth
- Up to £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Manager - Transaction Services
KPMG —Birmingham
- Part-time
- Analysis skills
Attraction and Recruitment Marketing Manager, Resourcing, Human Resources
Deloitte —Birmingham
- Hybrid work
- Project management
- Communication skills
- Marketing
Development Manager
West Midlands Combined Authority —Birmingham
- £56,127 - £62,906 a year
- Part-time
- AI
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Insurance Client Manager - Corporate Risk, Birmingham
Aon Corporation —Birmingham
- Hybrid work
HR Advisor, HR Advisory Services, 12-month Secondment/FTC
Deloitte —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
12d
Travel Experience Specialist
Perk —Birmingham
- Weekend availability
- Hybrid work
- Customer service
- English
- Travel
- Relocation assistance
- Work from home
Appeals Coordinator (Solihull)
Health Partners —Solihull
- £24,784.50 a year
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
Data Security Consultant - Cyber
SCC —Birmingham
- £90,000 - £110,000 a year
- Monday to Friday
- Hybrid work
- Spanish
- Computer Science
- English
7d
Senior Business Analyst
Capgemini —Birmingham
- Hybrid work
- Management
- AWS
- Bachelor's degree

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Home Energy Advisor

M Group -
Birmingham

Apply Now

Job details

£31,373 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

CRM software
Microsoft Office
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

Home Decarbonisation- We’re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero.

You’ll be part of our Home Decarbonisation team, working across community programmes designed to support households most in need.

This is a field-based and customer-facing role, combining in-home visits with telephone support, helping residents access the right solutions to improve their homes and reduce energy costs.

What will you be doing?

As a Home Energy Advisor, you’ll play a vital role in supporting residents—particularly those in vulnerable situations—to better manage their energy use and access available support.

You’ll be:

Providing face-to-face and telephone energy advice, tailored to individual household needs
Supporting residents to reduce energy usage, lower bills, and improve home efficiency
Identifying risks, safeguarding concerns and signposting to additional support services
Recommending practical solutions, including energy-saving behaviours and retrofit measures
Working closely with internal teams to deliver the full range of AgilityEco services
Accurately recording all interactions using CRM systems and maintaining high data quality
Managing referrals and recognising when to escalate queries or opportunities
Ensuring all customer data is handled safely and in line with GDPR and company policies

This is a role where empathy, judgement and initiative really matter-you’ll be helping people navigate real-life challenges while supporting wider sustainability goals.

What you’ll bring

A Level 3 Energy Awareness qualification (or equivalent energy efficiency qualification)
A solid understanding of household energy use and cost-saving measures
Experience supporting vulnerable customers, with sensitivity and professionalism
Awareness of safeguarding principles and how to respond appropriately
Strong communication skills—confident, clear and compassionate
Experience using CRM systems and Microsoft Office tools
High attention to detail, with the ability to manage multiple tasks and meet deadlines
A proactive mindset, able to work independently and use your initiative

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers:

25 days annual leave plus bank holidays
2 Paid volunteer days per year

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#AgilityEco #LI-SZ #LI-Remote INDREG

Apply Now

Refine Your Search

home solutions advisor jobs in birmingham, wmd

Home Energy Advisor

SHEQ Advisor

Sustainability Advisor

Policy & Research Advisor

Retail Customer service & Sales Advisor

Customer Services Adviser

Careers Advisor

Occupational Health Advisor

People Operations Advisor, Workforce, Capability & Systems Lead

Customer Experience Advisor

Learning Design & Delivery Specialist

Manager - Transaction Services

Attraction and Recruitment Marketing Manager, Resourcing, Human Resources

Development Manager

Insurance Client Manager - Corporate Risk, Birmingham

HR Advisor, HR Advisory Services, 12-month Secondment/FTC

Travel Experience Specialist

Appeals Coordinator (Solihull)

Data Security Consultant - Cyber

Senior Business Analyst

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